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Free Credit Report review: Unauthorized billing! 54

K
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12:00 am EDT
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This company charged to my credit card $25.90 for services I never received nor asked for. This scam! Beware!

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54 comments
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Yvonne Dent
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Mar 06, 2008 5:52 am EST

I noticed a charge for $21.90 on my account and after speaking to my bank they gave me a phone number to Robbins Triple Advantage CIC with a phone number [protected]. I have called and left several messages without getting any response. I do not know who they are and i did not authorize this charge. Thank you for your assistance and cooperation.

Thank you.

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Chris A. Sparks
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Nov 05, 2008 12:06 pm EST

I did not authorize you guys to start taking my money out of my account. Please Stop It, and return the money (all) the money back to my account. Thank you.

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Yan Wang
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Apr 15, 2008 7:15 pm EDT

CIC*Triple Advantage charged me $14.95 without my authorization. I never ordered their service.

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taylor smith
Harrisburg, US
May 26, 2009 2:41 pm EDT

They offered me a free credit report, however it was a disguide for a monthly subscription. I want my money back. On my credit cad statements, I was charged 16.50 by "CIC* Triple Advantage / [protected] - CA". Thye should be fined for false advertisement.

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Cynthia Coates-Harris
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Apr 16, 2008 9:58 am EDT

What the heck is CIC Triple Advantage, these are unauthorized charges. I never signed up for CIC and I am being debited $12.95 a month... I want it stopped immediately.

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ADA
Toronto, CA
May 28, 2009 9:54 pm EDT

I BEEN CHARGED $14.95 A MONTH TWICE TOO, AND I NEVER SIGN FOR THIS, THIS IS FRAUD!

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SCAM!
New Britain, US
May 01, 2009 1:36 pm EDT

I signed up with FreeCreditReport.com and called to cancel my membership before the trial term expired... Next thing I know, there is a $14.95 charge on my credit card. Called Free Credit Report and was told that I did not meet the deadline of my trial period and canceled my membership past due time.. Lady on the phone was a rude ### and would not refund my money, or let me speak with any one in charge of that whole circus...What a scam! Beware..I'm contacting the Attorney's Generals office ASAP!

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Kayla
Joplin, US
Apr 21, 2009 4:59 pm EDT

I just found out i got a charge to my credit card and i did not authorize this and i called my credit card company to dispute they are invesgating this for me i hope i get my credit back that i didnt want this company to have in the first place...i am 19 in high school dont want someone taking money from at there free will.

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serna
Santa Ana, US
Apr 17, 2009 10:51 pm EDT

i sent an email to my bank regarding that payment with a link to this page. no idea if they'll do anything... we'll see.

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lijun yao
San Francisco, US
Mar 05, 2009 11:40 pm EST

CIC*Triple Advantage charged me $12.00 each month for half a year to my account and i did not want their services. I want my money back NOW!

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Joshua
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Nov 18, 2008 2:41 pm EST

Yea, I signed up to this freecredit report crap and called to cancel the next day, and apparently the lady who I spoke with still kept my account activated! What kinda crap is this? Make sure when you do call, that you are listning carefully to whoever it is when they talk to you because its their sole purpose to keep you interested in paying every month. And if you get some weird indian lady with a thick accent who you will be able to barely understand her English, ask for a translator or something.

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Hana Mohamed
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Nov 13, 2008 12:42 pm EST

I have the same problem. Please have the money returned to my account immediately!

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Tom
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Nov 11, 2008 11:28 am EST

Same here, this was very misleading. I called and they credited me one month of $14.95 and canceled "my account". Don't use Freecreditreport.com get information from ClarkHoward.com on truly free sites.

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Trav
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Sep 23, 2008 1:30 pm EDT

Yup. $14.95 here. I can't believe I got suckered into it. I read this board before cancelling so didn't even bother trying to get the money back.

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Alvin Merz
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Aug 16, 2008 12:34 pm EDT

I have been billed for 3 months and didnt know it. I never authorized the charge either. I think it is somehow linked with either freecredit report.com or equifax.com. And when you try one you are automatically enrolled.

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Robert T. Murrell
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Aug 01, 2008 11:05 am EDT

I have been billed now for how long until I just noticed it on my last bill from Chase. I have never arthorized this charge, so how can I get it off my Cedit Bill. This goes back to February of 2008 I know for sure.

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joo myoung kang
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Jul 27, 2008 8:17 am EDT

Hi
Your company charge to me from last Augest to June on my credit card about Cic*triple advantage [protected] ca $12.95.
I never sing up for CIC and I want it stopped immediately
please do not charge to me.
can you return to me my momey.

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richfortunato
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Jun 23, 2008 9:17 pm EDT

i was charged 14.95 for a free trial for 30 days

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Abigail
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Jun 19, 2008 9:52 am EDT

I called the 1-800 number and I was able to cancel my account and get my last months billing returned -- but they couldn't return any of the previous months.

They were at least polite.
It would be nice if the fee was better explained on their site.

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michael
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Jun 16, 2008 4:55 pm EDT

I just found this same charge on my credit card. Decided to Google it. Very glad i did. What a scam! I am going to take care of this right now.

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Bridget
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Jun 06, 2008 7:36 am EDT

I. as well was scammed out of $15 by freecreditreport.com. I just called them and expressed my discontent with the way they treat their customers in putting them in a position where they are being scammed out of a money. I kept repeating that a FREE credit report should be free and they should not be doing this to their customers. I also made mention to the fact that the majority of their customers and users are doing this credit report because they are worried about their credit standing, such as myself and now they are taking money from us? She kept saying that the terms and conditions are on the front page over and over again - I told her that she might want to google free credit report and scams and then read all those people who have filed reports against them.

Long story short, she told me that she will refund the Month that i was charged for and my account will be cancled. DON'T LET THEM TELL YOU THERE ARE NO REFUNDS!

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Michael Smith
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Jun 04, 2008 8:57 am EDT

All the charges are from www.freecreditreport.com. When you pull a copy of your supposedly FREE credit report, they kinda "forget" to tell you that there will be reoccurring charges to your account. I just called and canceled my account. WHAT A TOTAL SCAM!

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Bill Mariano
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May 24, 2008 3:55 pm EDT

This is a scam. Not only that, but I also found memberships to blockbuster.com and columbiahouse.com on my card shortly after CIC's. I suspect CIC. I called CIC and they did reverse and cancel my CIC charges. I gave them an earful and their scripted answer was "we have far more happy members." I told them they have unaware members. They said the membership was "clearly noted" on the web site, to which I went off, saying "IF IT WAS CLEARLY NOTED I WOULD NOT HAVE BOUGHT IT!" I had to dispute the other 2 with my credit card company since there was no way to talk with anyone at blockbuster or columbia house. I am waiting on the outcome of those and keeping an eye on my credit card account.

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KK
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May 24, 2008 8:54 am EDT

I just noticed today I have charges every month since Feb. of 14.95. I did not authorize this payment and I am very upset! Has anyone recovered funds charged?

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Julia Ranger
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May 11, 2008 5:25 pm EDT

I was charged $14.95 last month and I did not order anything from them.

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Tiffany
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May 07, 2008 9:16 am EDT

Is there anything we can do to stop this? :(

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Tiffany
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May 07, 2008 9:13 am EDT

WOW, it happened to me too! I called to get my money refunded because I didn't sign up for it and they said they couldn't refund the money at there facility and I asked to speak to a supervisor and they HUNG up on me! So I called four more times and they FINALLY refunded my money. This is REDICULOUS!

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William Harper
, US
May 01, 2008 7:44 pm EDT

CIC*Triple Advantage charge me $14.95 in March 2008 and again in April 2008 AFTER I had notified Transunion that I did not want the monthly service.

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Jennifer Williams
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Apr 23, 2008 7:20 am EDT

CIC*Triple Advantage charged me $29.90 twice to my account and i did not want their services. I want my money back NOW!

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sm
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Apr 08, 2008 10:52 am EDT

Just so you know, they were charging my card $12.95 for each cardholder. My wife called and cancelled and they only cancelled hers, so we kept getting charged until I cancelled (I never even signed up for a "free" credit report.

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ColinMcComb
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Apr 08, 2008 6:16 am EDT

Free credit report .dot come steals money from people. This is a complete scam. If there is a class action suite I will completly comply. this type of business (auto memberships included in fine print) should be illegal. Its a disgraceful way to make a buck and I hope it catchs up with them . write your congressman/woman.

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christie bruski
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Apr 05, 2008 9:38 am EDT

How small of a world it really is. I have had the same problem, i've even closed accounts and they still seem to find me i even went to a completely different bank and there it was $12.95 out of my account.

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Paresh
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Apr 02, 2008 5:08 pm EDT

Same issue here! Amazing how there are people taking advantage of people's busy lives! I've been charged for months... thought my wife might have bought something, but then upon some reviewing my recent statements, it's been going on for a while...

I would love to get my money back... HELP!

-Paresh

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Marie Spellman
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Apr 02, 2008 10:15 am EDT

I did not authorized CIC*Triple Advanage to charge $14.95 to my credi card in February and March 2008. It took me some time to find out what this charge consisted of. I spoke with Ruella at CIC and was told I did not cancel my account within 30 days.

I had no knowledge of any account with this company. When I rceived my FREE credit report from Experian, I checked a BOX indicating I did not want to receive reports. How did CIC obtain my personal information? To what Federal or State govening body can I register a formal complaint for this unethical, sneaky company? Is there any way to obtain a refund? Marie Spellman, April 2, 2008

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Ryan
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Mar 12, 2008 4:45 pm EDT

is there any way to recover the funds thats they charged me

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maria
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Feb 26, 2008 10:51 am EST

triple Advantage is a rip off the accessed my account even though the my card was expired. I never rvrn heard of this company before

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Kait
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Feb 21, 2008 3:15 pm EST

Same thing here...
I assumed at first that I was being doubled charged (didn't look at the fine details of the statement) for my Equifax account. Instead, it's this FCR fraud scam charging me for a services I used once to view information on an invalid collection account based on a medical bill I paid when I got the first statement from them. It was the only site that wasn't vauge about the collection agency, and I was obviously scared since I have never missed a payment or have ever been late on one. It was to the understanding of the website that e-mail updates were a courtesy.

Not only will I call up my credit card carrier and dispute all charges from this company, but I really hope that calling them later will get my refund back. If not, I'm sure they will love to hear from my attorney.

I'm a 22 year old student who doesn't appreciate excess expenses.

A "Free" credit report should be just that; "free".

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Josh
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Feb 21, 2008 1:17 am EST

I was also charged by (CIC*TRIPLE ADVANTAGE [protected] CA) I actually only caught this bill because I only had a few bucks left in my checking account. I received a letter in the mail, from my bank, stating that I had an O/D fee of $30.00 for a purchase of $12.95.. I did some research on my bank statements and found 6 months worth of charges.. 6 months being, that's as far back as I could go on my online statement. I know that I visited FreeCreditReport.com around June and tried to sign-up for a credit report that I needed because I was trying to get a new laptop. I'm going to call them tomorrow and hopefully get everything refunded, including my O/D fee from the bank. I never dreamed of being charged this amount of money for a "FREE" service that I never even benefited from... I had NO credit at the time of the report (only 20yrs old) ..FreeCreditReport gave me BAD credit if anything. I'll be smarter from now on and actually check my bank statements and try to keep a better log of what $$ that I spend online and offline.

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Shannon M. Watson
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Feb 06, 2008 1:24 pm EST

The very same thing happened to me. good thing i look over my credit card statements daily. i was charged 14.95 for a "FREE credit report". that really pissed me off.

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Andrew Knight
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Jan 31, 2008 4:31 pm EST

It IS funny how you google the charge and find everyone else with the same complaint! LOL Yeah, so... mine was $12.00 though and it came from the "freecreditreport.com" button that came with the software "Quicken". Funny thing is that I don't remember signing up for a month trial though. I was under the impression that it was free and I could check whenever I wanted... A friend told me that I should call and cancel, but I didn't believe him... :( (I perish for my lack of knowledge, and I didn't take heed to the WARNINGS and the SIGNS!) It is a bunch of cr*p and I do agree.

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