Church's Chicken Restaurantfish dinner family meal

2 weeks ago I pickup fish diner to go for my mother, she informed me that all 8 pieces of fish was way over cooked unable to eat, so she called the store on 350 Effingham St Portsmouth VA. Have been going there the store opened and never any problems until now. They said next Friday come by and they will replace the diner. I brought my receipt to drive through and the girl said unable to replace the diner because they will come up short, so I purchased a family mix chicken diner anyway like I do at least 4 times a month. I can not believe they would not honor what they told us. I'm very disappointed, not the money its the principle. Was a devoted customer, but will not go there anymore.

Jul 27, 2018

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