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Chumba Casino / VGW Holdings / have not received a payout that was requested over 12 days ago

1 San Francisco, CA, United States Review updated:
Contact information:

I submitted a request for a payout on August 4th. As of August 16th I still have not received the payout. Payout amount was around $800. I have written to customer support several times and I either get no response or they tell me that a ticket was opened and the problem has been resolved. The problem has not been resolved, the payout has not been made and it's been over 12 days now. I have received other payouts from this company after that time so they can't use the excuse that this is the first time payout. I don't know what to do I contacted them and they do nothing. How can I get the $800 that is due to me?

Aug 16, 2018
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  • Ri
      17th of Aug, 2018
    0 Votes

    I am having the same problem owed 800 in cash out and have yet to receive almost a month has gone by and was asked for ID on 3 different occasions, I have sent all required info and now I hear nothing from them. Looking onto how to contact World Play or Pay what ever there new system is they no longer use paypal

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