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Chuck's Computer service / Majic jack

1 Middletown, IN, United States
Contact information:
Phone: (765) 354-9045

When majic jack came out it was advertised as the bussiness solution for Bussiness phones.
I not only purchased one I bough two and gave one to my accountaint. My majic Jack quit working and I went to tech support they after three hours on a computer chat line. agreed to send me a new Majic Jack.
I recieved it and started using it. About a two mos, later it decided to give me an error message. I went back online and after two hours they inform me that it was my computer not there majic jack. In order to make sure that there was no possible program error I formated my hard drive and reinstalled the programing. When I plug in my majic Jack it came up with the same error message. There is no hardware or software problems with the system all other equitment works fine. So I went back online and to customer support to discuss the problem. They had me jump through the same hoops and after two hours I insisted on a replacement. At this point they inform me that the product had been replaced once and it was there policy that they would not replace it again. Either I would continue to go through trubble shooting or I would have to purchase a new majic jack my self. Well I make seventy five dollars an hour working on computers and to me it was not worth wasting any more time. So I disconnected and went to Best buy's and purchased a new majic jack. I also built a new computer and plug it in to the new system. the Majic jack now has worked two weeks and I am now recieving the same error message. (This is a pice of crap ) Hope people find out before they get any richer.

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