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4.4 1002 Reviews

Chrysler Capital Complaints Summary

78 Resolved
142 Unresolved
Our verdict: Engaging with Chrysler Capital, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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9:04 am EDT
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Chrysler Capital terrible company

We are in the same boat! We elected to give up one of our Chrysler vehicles because of hard times. They are calling me and the wife 15+ times a day and also calls are also before 8:00am. Also - I am 3 days late on payment on 2nd vehicle I am keeping and the harassing calls are still coming! I told them that since they know we surrendered the Intrepid... now they are harassing me on the second vehicle! They know my pay periods are on the 15 and 1st and know I am going to pay late but they are rude... non english speaking %$# and promise you things they do not keep! They are nothing but !@#$! Something should be done to them!

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Ron
, US
Mar 24, 2009 6:50 am EDT

I called Chrysler to request a payoff amount for my car, I wanted to pay it off early, only to find out I was being charged penalties for making late payments. I explained to the csr I do not receive any statements telling when they are due so I make my payment within the first week of each month, still not knowing when it is actually due. Misty a supervisor in collections rudely kept repeating the fact that it is a courtesy that Chrysler sends out statements, I kept repeating to her courtesy or not I should still get them.

She then proceeds to say how come I never called to complain about the statements, to be honest I never did, but thats before I knew they where charging me penalties for not paying on time. I only found that out by chance just calling inquiring about my account, which I also feel I should get notified that I am being charged additional fees.

I feel as if they took advantage of the fact since I nerver called to complain about a statement, they can continue to charge penalties without having to notify me in advance.

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Richard T Bodeker
Long Beach, US
Jun 26, 2009 2:34 pm EDT

stop complaining and do something about it look up what you can do go to www.dairobusch.com and see what is said about fraudlent loans and what you can do about it.

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Pissed of with Chrysler
Lemon Grove, US
May 26, 2009 5:35 pm EDT

This actually happened to us as well sort of. We were receiving statements for 2 years of our 7 yr loan and they just stopped sending them. I called several times to have one sent and nothing, so I had to pay over the phone at what started out as 7.00 then went to 9.00 and is now up to 12.00+. I see now why they never would send me a statement. They are collecting big fees by making you call.
I too tried to get my payment date changed to only 4 days later to fall within the payperiod and the refused.
They just called me after 7 years on my loan and informed me that I was 13 days late with 900.00+ . I informed her I had just sent a payment. And she agreed and informed me it was my last payment on our 7 yr loan, but that we had 900.00 on principal due and now overdue by 13 days.
? I was furious. She then informed me that they do not send any notices informing you and that we would not know that it was due or how much was due. That it was outlined in our contract that we signed 7 years ago. WTF? How would I know that 7 yrs later and HOW would I know how much if you don't tell me? So we are paying it on Fri and we are done. NEVER again will I deal with them. EVER. I hope they go bankrupt. The truck we bought from them is a piece of crap anyway. My Dad bought a Ram from them as well and his is just a big piece of crap too!

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John Smith
,
Nov 18, 2008 9:29 pm EST

Employees are trained to belittle customers -- its a black or white situation, there is no gray. You have a vehicle and you can pay for it, or you will endure grief from kids with GED's about your status. And then they wonder why losses are coming out their ears. The leadership is seriously flawed, and it probably extends all the way to Cerberus.

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Chrysler Capital - repossession

My car was recently repossessed(one month payment behind) and this is second time in 12 months. I am responsible for the outstanding balances to pay off. It was cought on security video camera that repo man forced to open the garage door to get my car and it was broken. The repo man handed me a piece of paper, it shows their phone number and address. I...

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Chrysler Capital fraudulent information

In March/April 2007, my 22 year old daughter purchased a used 1999 Honda CRV from a local dealer and used Chrysler's Financial Services to finance the balance she owed on the vehicle. She is a full-time student who has consistently paid her monthly account bills on time or before they were due.

On November 26, 2007, my daughter was involved in an automobile accident. She is/was fully insured by State Farm Insurance, who reviewed the accident and later (e.g., within a week) deemed the vehicle a total loss. Within approximately a week, on behalf of my daughter I made contact with Chrysler Financial Services to notify them of the accident and to make them aware that, at the time, the insurance company was wanting to "total" the vehicle. At that time, I spoke with a representative in the Insurance Resolution Group (male representative, foreign accent - contacted through #[protected]) who assured me that should we choose to retain the vehicle (e.g., salvage), take the insurance settlement minus salvage, and have the vehicle repaired to "factory standards" as per State Farm, that Chrysler Financial Services would maintain my daughter's loan with the vehicle as collateral and that my daughter would not be required to pay off the loan in full, but could continue to make payments. Currently, her balance is approximately $1, 700.

During the course of resolving the accident issues with State Farm and the collision repair shops, I contacted Chrysler Financial Services two more times to VERIFY that the information I had been given was accurate so that we (e.g., my daughter and I) could make a final decision to either retain or repair the vehicle. On all three ocassions, I spoke with the same individual at Chrysler who ASSURED us all three times that there would not be a problem, even with the insurance company wanting to declare the vehicle a "total loss." Furthermore, this individual stated that he would note my daughter's account with the status so that it would be referencable for future representatives. On all three ocassions, this individual also indicated that what would be needed for Chrysler Financial to continue to maintain the loan would be:

1. The original State Farm Insurance estimate.

2. A Work Order from the collision shop.

3. A Letter of Satisfaction from my daughter following the repairs to the vehicle stating that it had been repaired to her satisfaction.

4. The insurance settlement check, which was made out to my daughter, myself, and Chrysler Financial. The representative ASSURED us that Chrysler would sign the check so that we could pay the shop for the repairs.

Again, this individual stated on ALL THREE OCASSIONS that these were acceptable to Chrysler Financial and that there would be no consequences against my daughter's loan status.

On January 7, 2008, we (my daughter and I) sent the above referenced items to Chrysler Financial via Expres Mail. The items were delivered on January 8, 2008 at 6:53 AM and signed for by J. Garlach. As we had not received the signed check from Chrysler Financial as of Friday, January 11, 2008, we contacted Chrysler Financial and were told that they had never received the items listed above. At that time, we used our tracking number with the post office and verified that they had indeed received the above items. Further attempts to speak with representatives within Chrysler Financial netted the same "we don't have it answer, " until late Friday when I was finally able to reach Janice, who said she could not discuss the account with me until my daughter (Jenae Temple) verified that I had access to her account.

On Tuesday, 1/15/08, at approximately 2:00 p.m. (Central Time), my daughter and I again contacted Chrysler Financial to determine the status of the check as we had not received any information from Chrysler Financial regarding our previous inquiries. We were again told that Chrysler did not have the check, to which we responded that they did indeed as per the post office, at which time the representative looked again and noticed that the check was "held up" as unendorsable. As per further investigation, the representative (e.g., Janice, Beverly, and then the supervisor Christine) told us that Chrysler Financial would not honor their oiginal agreement with us (as stated above) because the insurance company had deemed the vehicle a total loss. I again reiterated that we had already spoken with a representative (the same individual) on all three ocassions who had said that Chrysler would, indeed, honor the agreement given the items listed above. We were passed from RUDE representative to representative and I finally requested to speak with a Supervisor regarding the manner. After being disconnected several times, I was finally transferred to Christine's voice mail and received a return call from her at approximately 5:30 PM.

Upon speaking with Christine, I was again told that Chrysler would not honor the agreement as stated above because the insurance company had deemed the vehicle a total loss. I explained to Christine that we (e.g., my daughter and I) had made the decision regarding the vehicle based upon false information provided by her department and that I did not feel it should be our responsibility to absorb the consequences given that her department did not have the wherewithall to review their own policy and verify that policy. I furthermore indicated that the vehicle, which has indeed been repaired to "factory standards" is certainly worth the balance on the loan as a collateral vehicle and that State Farm is contining to provide full coverage insurance on the vehicle based upon those repairs. I further iterated that based upon the information provided by her department, the vehicle had been repaired and that there was now an outstanding $6, 166 balance due to the collision shop, the amount of the check which Chrysler Financial is refusing to sign. Christine continued to be combative and rude, stated that we should "read our contract, " and made excuses for Chrysler Financial's ineptness and false information regarding the repairs to the vehicle. At that time, I asked Christine to speak with her supervisor, which she declined, stating that "There is nobody else who CAN or WILL speak with you." I told her that this was unacceptable, demanded that the check be returned, and stated that my daughter would NOT be paying off the balance on the loan, but that she would continue to make timely payments on the loan with Chrysler until the matter was resolved. Furthermore, I informed Christine that I would be gowing WELL ABOVE her head within the Chysler Corporation to resolve the matter. Christine then stated that she was going to close the account and report my daughter to the Collections Department for not paying the loan. To my knowledge, Chrysler Financial cannot do this as they have accepted my daughter's payments and have "cashed" those payments each and every time.

Given the information above and the inadequacy and inadept behavior of the Insurance Resolution Group, I do not feel that my daughter (who is a full time student) should have to relinquish $1, 700 of the insurance settlement check to pay off a loan that is in good standing nor do I feel that Chrysler Financial should "stronghold" and "threaten" her or the status of this loan to achieve its own wishes. Furthermore, based upon the repairs performed by the shop as well as assessments by State Farm, the repaired vehicle is more than worth the balance of the loan in a collateral situation. Ultimately, however, this situation would not have arisen had Chrysler Financial provided us with accurate information from the beginning. This MOST CERTAINLY would have made a difference in how the matter was addressed and would not have placed us in a financial hardship pending coming up with $1, 700 to cover the loan.

Not only has Chrysler Financial demonstrated less than acceptable customer service relations, they have provided false and fradulent information to the customer, failed to investigate and understand their own policies, and are now covering their own inept "###" by punishing the customer.

We are certainly more than willing to honor our loan and continue timely payments to Chrysler Corporation, but WILL NOT suffer the consequences that have arisen due to Chrysler's own stupidity. The customer should NEVER be punished for an employee's inability to comprehend, understand, and/or investigate a matter such that the matter escalates and spins out of control to the detriment of a) the customer and b) Chrysler Financial's further interactions with potential customers.

We have tried to locate an e-mail address to complain to parties that ARE NOT customer service and have been completely unsuccessful. I guess Chrysler must have something to hide, eh?

NOTE: ANYBODY CONSIDERING USING CHRYSLER FINANCIAL TO FINANCE THEIR VEHICLE SHOULD DEFINITELY CONSIDER GOING SOMEWHERE ELSE! CHRYSLER FINANCIAL DOES NOT CARE ABOUT THE CUSTOMER, IS WILLING TO LIE TO THE CUSTOMER RATHER THAN INVESTIGATE AND PRESENT ACCURATE FACTS, AND WILL BULLY THE CUSTOMER AT ALL COSTS!

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11:19 pm EDT

Chrysler Capital illegal harrassment

I have had several vehicles with Chrysler, There finance managers are the rudest ill natured bunch pomppas BUtts there are, THey can not get it through there thick heads what you are telling them, It is if they have a card and all they can say is you owe this how are you going to pay this today, when you give them a date they say the same thing over and over. !what part of I will pay it next week can they not understand, I doubt I will ever do business with them again, and if they call anyone else other than my phone I am hirning a lawyer and suing for harrassment misrepresentation, falsefying phone conversation and ubtaining information under false pretences, Called someone who I have only met once told them They were on my contact contract and that they had to get in touch with me and needed a payment, I did not even know this person at the time of the purchase and met them once 4 years later, Chrysler better watch out they are barking up the wrong treee here, I will start a class action in a second,

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Beth Oles
, US
Jan 25, 2016 3:16 am EST

I for the past 2 years have a vehicle financed by Chrysler Capital. I have never had so many issues. This is my 8th car that I have leased but first with this lender. They are terrible. I have never made a late payment and I as well kept on receiving phone calls and am advisal of repoing my car even when the payment was withdrawn from my account 3 weeks prior. This is ridiculous. I used to pay by check but had to stop because per Chrysler they were never receiving them so I started to pay online
About 6 months ago the website would not allow me to makey payment since it kept in saying my account is invalid. So I decided to call to pay and update about the issue. They advised me that I don't know how to pay and they need to teach me how. I am still having this issue and now o can't even sign on because now my password is invalid. Still calling to get this resolved and no I guess it's to difficult. Now getting charged for a phone payment even though that is the only way I can pay because of their website difficulties and getting told that I am doing something wrong trying to sign in. So I asked the representative to reset my password no luck can't get that simple issue resolved. This is getting agrivating since I am a customer with a perfect payment record and a simple request to fix like the website is to difficult to resolve. I don't have a clue what good is the representative even being their if I personally ask and still nothing

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JohnDaker
boulder, US
Nov 04, 2010 9:12 pm EDT

I have had the unfortunate luck to be a Chrysler Financial customer twice. I purchased a Dodge Intrepid as my second car and that's when my problems with CF started. I immediately tried set up a auto payment which consisted of me sending in a void'd check and a signed letter that if I remember correctly took them 2 months to send me. Then it took 2 more months a 2 late payments to act upon the auto payment. I even called them to make sure that the auto pay was in affect and they called me 5 days after my bill was due and I told them that I was on auto payment, the person on the phone did not see it and I ended up having to make a late payment over the phone. Several days later I called and wrote the persons name down after they verified that my next bill would be taken out automatically. A month later... another call... another late payment, I gave them the name and they said they would follow up on it and I never heard anything back.

After about a 6 months of auto payments I got a call telling me that my payment was late, I told them I had auto payment and CF told me that it was not on my record and that I had to reset my online account because they lost some data. I ended up getting the late fee removed for that month and paid my bill online, however I told them to set me up with auto payment so I didn't have to do that again. After 2 years and 5 attempts I could never get auto payment set up again. I had to make a monthly ritual to call CF and confirm if auto payment was instated then find out they had no record of it. I even confirmed every time that they received my check and signed letter and got the (it will take a month to be instated) only to call back in a month and find out there was no record of it. Total cluster.

CF's online site gave me numerous headaches in the 2 years I had to use it because my bank at the time didn't have bill pay. On several occations I got late fee calls and luckily I save the payment confirmations. So several times I would get harassment calls at work only to spend 30 minutes on the phone with a CF rep as they tracked down my payment.

Eventually I saved up enough money to pay off my car and finally end my horrible experience with Chrysler Financial.

A year later my Intrepid died and I bought a Jeep Wrangler. My only pre-requisite was that it NOT be financed through Chrysler Financial or I would not purchase the vehicle. I was able to get a good rate only to have my car payment purchased/change hands with non other than Chrysler Financial a few months after I purchased.

So far here is my updated experience:

I use Chase bill pay and I need to make my Jeep payment 5 days early because Chase sends the check out, it takes 2 days for CF to recieve the check then 2 more days to process. I unfortunately set my bill pay to pay my Jeep payment 3 days before it was due and I ended up getting phone calls for late payment on my due date when I have a delivery receipt of the check sitting in front of me and CF is obviously taking too long to process the payment and sending the phone system after me.

After I set up to have my payment sent 5 days before it was due, I unfortunately called up CF and told them I was going to start paying more in order to bring down my principle. I have been paying $100 over every month for the last 6 months, I get about 2 calls every other month from CF telling me I have a late payment of $30, only for the person on the other end of the phone to immediately realize that there was a mistake and that I don't owe anything. I told them on multiple occasions that I do not appreciate calls to let me know I am over paying my balance. However today I got 4 calls one after another and the first 3 hung up on me after it put me on hold for 30+seconds. The 4th time I got connected to a CF collections person telling me I owe #$130. I told them that this was harassment and that I didn't owe anything only to realize that my bank had an error and that it took them an extra 2 days to send my payment however that CF recieved my payment the day before. I told the person on the phone and they said I needed to make the $130 payment, I told them that I had confirmation that my bank sent me a delievery reciept and it should be at their office and just hasn't been processed yet. The girl on the phone didn't really know what I was talking about and thought that the check was in the mail or something. I then inquired about the $130 since my payment is 4 times that and she told me that it was due to the fact that my over payments are not going into my principle but instead are being added to a credit for my car payments.

I should have realized that the company that; couldn't get auto payment setup after 5 attempts, that incessantly calls and harasses me the day the bill is due when I have a confirmation that they received payment already, has a horrible website that has been taken down several times and prevents payments from being made, has data loss issues that results in me having to reinstate my online account on 2 occasions, messed up and hasn't been applying my overpayment to my principle after I called/confirmed this to be done on 2 occasions.

So I am making arrangements to once again pay off my Jeep this week. Taking $13k out of my savings is nothing compared to the trauma of having to deal with CF on a monthly basis. Chrysler Financial is honestly the worst company I have ever dealt with.

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chrysler is scum of the earth
d'ville, US
Apr 15, 2010 9:32 pm EDT

The fact of all of this, no one is shrugging their financial responsibilities but Chrysler abuses you to the point that you don't want to talk to them. It is very abusive. Even to my underage daughter. This is completely uncalled for. People have hard times and try to work things out. Chrysler won't let you. This will come back to haunt them for bad business. I tell everyone I know not to deal with Chrysler. Abuse is illegal and they do push it. I think I would rather be slapped than to talk to one of their collectors.

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magarita
Hillsboro, US
Dec 28, 2009 7:48 am EST

I surely wished i had read this site before I turned my vehicle in. After listening to Angela Jones and Steven Lewis rant and rave at me - I really took it personal and thought I have no option but to turn it back in to the dealer. I have been with chrysler financial for my last 4 vehicles- never late until my husband took sick last year since he was out of work for a month I did my best funny how the mortgage company and all my other creditors worked with me with deferments But no help what so ever from Miss Jones or Mr lewis. Yes i was late ( 2 weeks late) for the next 5 months But even though it was 10 days late i always included the $50.00 late fee. If they didnt want to honor this then why did they wait for 6 months to tell me. I would think the payment along with a $50.00 late fee was better then what you are getting now from me.
They send me a defiency for $9500.00 due in 10 days right after they autioned it off. Right what ever... If they had just excepted the payments late for alittle while longer then my lease would have been paid off Feb 2010. But no! had to threaten me with repo. Hope miss jones & mr lewis get what coming to them " what goes around comes around"...

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2Informed
Kiel, US
Dec 27, 2009 9:35 pm EST

Mica, I think your missing the predominate theme here. The discussion is with CF's abusive collection practices.

I don't think anyone hass argued communication with the creditors is key. And I've read nothing to hint that anyone is disillusioned that a cease request or class action will somehow absolve them of debt but it does hold CF accountable to adhering to fair collection practices.

To your second point on repossession, creditors have strict requirements concerning repossesion they must adhere to. If any rules are violated, the creditor may lose other rights against the debtor, or even be required to pay damages. Check your local laws because they differ by state and although many states provide for what is refered to as self-help repossession (not requiring court proceedings), none allow for immediate repossession. What constitutes default will be stated in your contract.

I do have to agree with you on communication with your creditor, even those who push the limits of the law, are still in your best interest. This should not be read to say consumers should allow abuse despite their circumstances.

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2Informed
Kiel, US
Dec 26, 2009 9:56 pm EST

The CF reps can attempt to defend and dismiss in this forum but that fact is that CF's collection practices are why Fair Debt Collection Practices Act, [15 USC 1692c] exists and most states have adopted similar debt collection statues concerning prohibited practices. The FTC (Bureau of Consumer Protection) offers a complaint form dedicated to these practices.

Folks, be finacialy responsible and when life happens, attempt to make reasonable arrangements with your creditors and know your rights. The Fair Debt Collection Practices Act, [15 USC 1692c] Section 805(c): CEASING COMMUNICATION can help you stop harrassing phone calls. Also check your state statutes. CF cannot call your employer or neighbor for anything more than to verify employment or address or threaten you. Log or record your calls even before you experience problems with a creditor...

Factoid: CF has had class action suit brought against them for these very practices in the recent past.

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GoingToyotaNOW!
Rochester Hills, US
Nov 23, 2009 10:39 pm EST

Chrysler Financial Sucks! Been paying multiple payments of 500 or more at a time and the [censored] still bother me on a daily basis. I, like a lot of the Big 3 workers have been out of work. You Chrysler Financial supporters should understand of all people that you cant give someone something when you dont have it. Remember [censored]...we (The Public) own stake in you. (Remember that whole bailout thing) I so realize it is my Debt and I am settling it.

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SavingLives25
Midland City, US
Oct 28, 2009 1:31 am EDT

Middleground, just SHUT UP... You say stop wasting time posting blogs blah blah blah, so why in the hell are you on here posting one? You sound just like one of those CF punks... You must work for them? Thats one of the lines they use. "If you can retain a lawyer then you can make your car payment. HELLO, If I don't make the payment I can afford a lawyer. I believe in paying for things I owe, but that is beyond the point. Yes, there is a reason for the calls. Now who doesn't know that. What you all CF employees's don't realize is that there is a way to negotiate and work out a plan to get the customer back on track (without being an ###). You all act like you, re god's gift to perfect credit and like you've never been in a bind before, and like you're better than the person on the other line. ... Gimmie a break. Even when you do call to tell them your gonna be a day late or so, they are still rude and demand payment. Why would you wanna accept calls or even make a call to CF if nothing is going to get accomplished and they ruein your day with bad attitudes. It's just a waist of time. You all just make me sick! Get a real job and enjoy being able to make someone else's day. For example. CF, this is Tim Bow, how may I help you? Yes, Sir my name is John Doe, and I was calling in reference to acct #-------------. I have had some financial difficulty this month and I will be late on my car payment. (Tim) Well, Mr. Doe, I'm sorry to hear that. I will be glad to assist you in any way I can. Can you give me a date that you can have the payment here by? (John) Yes, sir. I can have it to you on 0/00/00. (Tim) Great. Now Mr. Doe, if something comes up in between that time and you're unable to make that payment for some reason call me back at ext 0000, and I will be glad to help you come up with a plan to help get you back on track. (John)I will, thank you so much. (Tim) No, thank you. We greatly appreciate you buisness here at Chrysler, and appreciate you calling to inform us about your late payment. You are a valued customer have a good day. (John)Thanks, you too.

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middleground
Dallas, US
Oct 22, 2009 10:44 pm EDT

Stop wasting time posting blogs and take responsibility for yourself. If someone gave you money for something, would you want it back? This "harassment" blather is recycled and boring. There is a reason for the calls. You say "I'll get an attorney.." but haven't read your contract. nor know anything about contractual law. How can you retain one if you cannot even pay your bills? You would rather count calls and continue avoiding responsibility.

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CF suxs
Tampa, US
Sep 26, 2009 12:26 am EDT

CF did an illegal repo of my truck while I was under Chapt. 7 protection. Our lawyers had to pay for our rental for 3 weeks before CF and their lawyers agreed to settle. As the ball was in their court because my wife had the only job in the house and her employer was about to fire her due to her picking our kids up from school without a lunch break. If we had the time/resources we would have taken CF to Civil court for the Maximum in our state $1mil. I have yet to see my truck 72 hours after the settlement. I hope they one day feel the pain and suffering I do. When we get back on our feet we will sue for the max amount. P.S. CF Lawyers are idiots!

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Chrysler Capital harassing me for my payment that was not late

Chrysler Financial applied my new lease payment to an old account, which was paid in full. The new lease payment was due 7/1. They received it 6/27. The payment was exactly the amount of the new lease. I received a statement on the old 36 month lease that I now had a credit of $19 following the 37th payment because the amount was greater than the scheduled (old) lease payment. At no time did they attempt to contact me that the old closed account was overpaid. Instead, they call twice a day demanding my account is 14 days past due! 14 days, mind you, not 30 or more. And they had the money 3 days prior the due date. They admit they applied it to the wrong account, but continue to call me two times a day. We are on call number 7. The incompetence and rudeness is astounding. When they read their own system, they agree it was their fault and they are "taking care of it", but nothing has been done and they continue to phone and blame in on the automated dealer. God forbid they actually know what they are calling about before they call. The dealer is extremely upset with their practices because he has to face the customers. In his words "they are so stupid"! I have never been late on any payment. How dare they be so outrageous to responsible customers? If I get another call tomorrow, I'm contacting the Attorney General's office.

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dave-silva1981
Ivanhoe, US
Feb 15, 2011 2:56 am EST

I am getting close to file a law suit against Chrysler and the Financial company. I purchased a 50k charger in 2005 and had no problems with them until the end of 2009. In matter of fact I would send extra cash to lower principal, by my calculations I was 10 months ahead on my loan. However when I lost my job and my wife fell ill with cancer, taking care of my wife was far mor important than paying my car. Then the calls started up to 20 times a day. They would call my home, my cell phone, my in-laws, my parents and even my part time job that I ended loosing because of personal calls. I tried to reason with them and inform them tha I was not wanting to pay, but if they gave me extensions until my Unemployment would come in I would pay them. However I asked them to stop the late fees seeing that I was ahead on the payment schedule, Mr.Toll actually laughed and asked me if I was slow. I threatened to sue him on emotianl distress he said he didn't care. This cat and mouse game continued until the end of 2010. I had sent them a letter demanding cease from calling, they claimed they never recieved it. I finally got tired of dealing with them, I was having insomnia, my BP had increased that I decided to get rid of the car. Two weeks ago I was in the bank when my friend's bank called Chrysler Financial and informing them that the car was sold and they would recieve payoff amount of 7600. Two day's ago, a tow truck showed up at my in laws and a note was left at my door, threatining me that if I hid the car Chrysler Financial would take legal actions and to top it off the calls have not stopped. I spoke to a lawyer and he informed me that no class auction law suit was filed, but that was the best way to get to CF. I'm down for a lawsuit. dave-silva@sbcglobal.net

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bad151
Cherry Hill, US
Aug 12, 2009 8:11 pm EDT

You too!

OMG! i cannot take the harassing and bullying anymore from them! It;s a disgrace. And the reps are down right rude and they try to put you down as a person!

Email me! joshuabadat@hotmail.com

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camilo
Fort Lee, US
Jun 02, 2009 8:52 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I would love to join a class action law suit against chrysler financial. They have constantly harassed me at every number possible. Just 1 or 2 days past the due date they start to call and demanded that I make a payment and told me that if I didn't set it up right there and then they were coming to take my car away. This is the worst company in the world to deal with. Its unfortunate because I love the jeeps but they re company I cant deal with. I hope they go bankrupt and fire all the rude people they have representing their company. Obviously its the way they teach their employees to be because its not just me or one other person complaining about these harassing calls its a lot of people who have the same complaint from different representatives.

Please contact me if you or anyone you know would like to get this going.

igotit4cheap55@gmail.com

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Mitch
,
Oct 24, 2008 8:50 am EDT

They are the worst company in the world. I hope they go broke! I have been a good customer for 15 years and they are bothering me because I am 17 days late.Not to nice either! Well, I am a business owner and know the law.I also contacted my attorney.I am looking to start a class action law suit against Chrysler Fin. Is anyone willing to join in?

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kellie jean lawson maddux
, US
Oct 22, 2019 4:06 pm EDT
Replying to comment of Mitch

I would be willing to join. I also pay my bill every month. I have never been off one month. Until I ran into some health issues that had to be paid and was going to be about $50 under I called them to work it out, and they said it would be fine I could make it up the following month. I paid it in full that following month. After that I was caught up and everything was good. Then I get the bill for 3 months later and it states I am behind a hole month, and they need over $2000 to get me current. They have accused me of hanging up on them when I have never answered a call from them. My account has always been paid every month why are they harassing me with calls. Then I get a bill where they have charged me up and above by 2 payments the amount I owe them every month. I pay over what I owe them every month and have been a customer for over 2 years. This company is the worst financial institute I have ever dealt with. I hope they can be made accountable.

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3:14 pm EDT
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Chrysler Capital illegal collection practices

I have been involved with Chrysler and their over the top collection practices. If 10 phone call a day from several different phone numbers is not enough, they have now somehow acquired by telephone bill because they are calling people that I did not list on my credit application as references. Four in one day. I wish I could shove the car up their ---! I would like to start a class action lawsuit against them I am sure others have felt their tactics.

April Wilson at [protected] is calling relatives of my friends. I know she has my phone records because my friend was visiting her daughter over an hour away and they skipped traced her yesterday. They knew her last name and phone # and I do not even have that information. I am going to get an attorney and a bunch of pissed of customers and own Chrysler financial.

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KelliR1964
Piedmont, US
Mar 02, 2011 3:04 pm EST

Chrysler contacted me on [protected] by telephone inquiring about my neighbor who is late on his car payments due to a reduction in his pay from the recession we are in. They are attempting to repossess his vehicle. They called wanting to know if I knew him etc... This is a horrible invasion of his privacy; I don't have a debt with them and they should not call me unless I was a co-signer. They have also trespassed on my private property in attempt to conduct surveillance on my neighbor and left trash and debris in my yard.

The unfortunate part of this is after this happened we spoke to the neighbor who has been attempting to secure a second mortgage and pay off the vehicle and he has told them as much.

I wouldn't buy a Chrysler even if it meant I had to walk or ride a bike everywhere.

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Myaken
new york, US
Jul 17, 2009 10:52 am EDT

I leased a car and returned it in April... not knowing and not being told by the car salesman, that there would be a return fee of $425! I received a bill from them with an additional 'Service Fee' of $35!

I refuse to pay them and since then, they keep calling me. They even called my job once - and it better be the last time.

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sonnimotton
Saginaw, US
Jul 09, 2009 12:09 am EDT

Oh yeah! and if you ask for a supervisor they HAVE to connect you...at least that's what I heard

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sonnimotton
Saginaw, US
Jul 09, 2009 12:00 am EDT

Wow...you put theat whole thing in there? man...

"Fun Facts"
Did you people know that a cosigner is on the loan and just as responsible?

If you are one day late you are in collections

If a delarship tells you you can re-fi in 6 months they are lying to get you in a car.

Your interest rate is based off your credit and Chrysler or any other company has nothing to do with it.

Collection reps can call up to 9 times a day if you do not answer. That's right 9...any more than that is violation of fdcpa

It is perfectly legal to skip trace relatives and neighbors and call them BUT they are FORBIDDEN to talk about any nature of your delinquent account.

Working with you is an option but not a garantee.

If you request for assistance there is a chance of denial

Voluntary surrenders are the same as repos. it hits your credit the same.

If your car is charged off they may garnish your wages

Sometimes "grace periods" dont exsist depending on whats on your contract.

PLEASE don't take "grace periods the wrong way. It's where you are charged a late fee...not i can make my payment 10 days late and not get calls. late is late.

FYI I am financed through Chrysler financial. Though I have never been late these are just some facts you should know. that's all. carryon with the complaining.

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Richard T Bodeker
Long Beach, US
Jun 26, 2009 2:24 pm EDT

before you send anything like this find out what what is involved and what the consequences are, look at the following web site www.dairobusch.com and get all the correct information . legal information is not the same as legal advise . everyone is responsable for their own actions. if you want to be free of all fraudlent loans and collectors check this out. become a free man or woman.

LAWFUL NOTICE AND OFFER TO CLAIMANT AND/OR ASSIGNS TO SEIZE ANY AND ALL FORECLOSURE AND/OR COLLECTION ACTIVITY (SWORN DENIAL/AFFIDAVIT)
Dated this 1st day of june, 2009

To: chrysler financial(Claimant)
c/o president & vice president of finance
p.o box 9223, farmington hills, MI

From: your name (Affiant)
De Jure Soli, Sanguinis, Coronea
c/o 65 PINE AVE SUITE 138
LONG BEACH, CALIFORNIA, by [90802] )
)
)
)
)
)
)
)
)
)
)
) RE: chrysler financial: (account #)

OFFER TO FULLY PAY/DISCHARGE
ACCOMPANYING / ATTACHED BILL/CLAIM
ON CONDITION THAT CLAIMANT COMPLY
WITHIN 5 DAYS OF RECEIPT OF THIS DEMAND TO CEASE AND DESIST COLLECTION ACTIVITIES PRIOR TO VALIDATION OF PURPORTED DEBT AND VALIDATION THAT PURPORTED DEBT DOES NOT CONSTITUTE FRAUD

SWORN DENIAL
1. I (your name) swear that I deny that CHRYSLER FINANCIAL auto loan # is my debt and if it is my debt I deny that it is still a valid debt and if it is a valid debt I deny the amount sued for or stated or attempted to be collected is the correct amount.
OFFER AND DEMANDS
1. Pursuant to the Fair Debt Collection Practices Act. 15 U.S.C. §§ 1601, 1692 et seq, this constitutes timely written notice that I decline to pay the attached/above referenced erroneous purported debt which is unsigned and unattested, and which I discharge and cancel in its entirety, without dishonor, on the grounds of but not limited to:
1) Breach
2) False representation
3) Fraud.
2. If claimant will
1) Mark the subject erroneous purported debt “Satisfied” and “Paid in Full” on the county Records Books; and
2) Refund each and every monthly payment (principal and interest) which we may have inadvertently made toward said fraudulent purported debt; and
3) Return my original blue ink signature affixed upon the original documents that may exist pertaining to the subject erroneous purported debt, I might consider NOT filing charges of Fraud with the Securities and Exchange Commission and the Court under violation of, but not limited to, the Truth in Lending Act and Bank Regulation “Z”, The Constitution, The UCC, and the law, which mandate that we must (by law) sue the claimant for Three Times the of damages (3 times the purported debt amount). Failure to comply leads to charges being filed.
3. This constitutes a good faith offer to FULLY PAY/DISCHARGE PURPORTED DEBT ON CONDITION THAT CLAIMANT COMPLY WITHIN 5 DAYS OF RECEIPT OF THIS OFFER AND DEMAND TO VERIFY PURPORORTED DEBT AND THAT PURPRTDED DEBT DOES NOT CONSTITUTE FRAUD.
STATEMENT OF FACTS AND SWORN AFFIDAVIT OF TRUTH
1. All statements and case law is based upon and in full accordance with According to the law, the U.S. Constitution, Federal Reserve publications, and Economics, common sense, Finance college texts, and to Generally Accepted Accounting Principles (GAAP) and the Matching Principle.
2. 15 U.S.C. § 1692 (e) states that a “false, deceptive, and misleading representation, in connection with the collection of any debt”, includes the false representation of the character or legal status of any debt and further makes a threat to take any action that cannot legally be taken a deceptive practice. Such notice omits information which should have been disclosed, such as but not limited to vital citations, disclosing the agency's jurisdictional and statutory authority. Said notice further contains, false deceptive and misleading representations, and allegations intended to intentionally pervert the truth for the purpose of inducing one, in reliance upon such, to part with property belonging to them and to surrender certain substantive legal and statutory rights. To act upon this Notice would divest one from his/her property and their prerogative rights, resulting in legal injury.
3. Pursuant to 15 U.S.C. § 1692 (g) (4) Validation of Debts, if you have evidence to validate your claims that the attached presentment / purported debt does not constitute fraud and/or fraudulent misrepresentation and that one owes this alleged debt, this is a demand that, within 30 days, you provide such validation and supporting legal evidence to substantiate your claims. Until all the requirements of the Fair Debt Collection Practices Act and of this Legal Document and demands have been met and your claims are validated in fact, case law, and evidence, you have no legal jurisdiction to continue any type of collection activities. You must obey the law. This is constructive notice that, absent the validation of Claimant's claims and response within 30 days, Claimant must cease and desist any and all collection activity and is prohibited from contacting Affiant, through the mail, by telephone, in person, at Affiant's home, in public, or at Affiant's work. You are further prohibited from contacting Affiant's employer, Affiant's bank, or any other third party. Each and every attempted contact, in violation of this Act, will constitute harassment and defamation of character and will subject your company/agency and/or board, and any and all agents in his/her/their individual capacities, who take part in such harassment, and defamation, for a liability for actual damages, as well as statutory damages of up to $100, 000 for each and every violation, and further liability for legal fees to be paid to any counsel Affiant may retain and/or hire. Further, absent such validation of Claimant's claim, Claimant is prohibited by law to from filing any notice of lien and/or levy and are also barred from reporting any derogatory credit information to any Credit Reporting Agency, and continuing with collections activities (and foreclosure), regarding this disputed purported debt.
1. Further, pursuant to Fair Debt Collection Act, 15 U.S.C. § 1692 (g) (8), as you are merely an “agency”, or board, acting on someone else's behalf, this is a demand that you provide the name of the original “principal”, or “holder in due course”, for whom you attempting to collect this alleged debt. If the Claimant or anyone disagrees with anything in this OFFER TO FULLY PAY/DISCHARGE ACCOMPANYING/ATTACHED BILL/CLAIM ON CONDITION THAT CLAIMANT COMPLY WITHIN 5 DAYS OF RECEIPT OF THIS DEMAND TO CEASE AND DESIST COLLECTION ACTIVITIES PRIOR TO VALIDATION OF PURPORTED DEBT AND VALIDATION THAT PURPORTED DEBT DOES NOT CONSTITUTE FRAUD and contained herein, then consider this as lawful notification pursuant to the federal Constitution, specifically, the Bill of Rights, in particular, the First, Fourth, Fifth, Sixth, Seventh, Ninth and Tenth Amendments, and pursuant to your oath, and requires your written response to me specific to the subject matter. Your failure to respond, as stipulated, and rebut that with which you disagree, in writing, with particularity, to me, within 5 days of the date of this OFFER TO FULLY PAY/DISCHARGE ACCOMPANYING/ATTACHED BILL/CLAIM ON CONDITION THAT CLAIMANT COMPLY WITHIN 5 DAYS OF RECEIPT OF THIS DEMAND TO CEASE AND DESIST COLLECTION ACTIVITIES PRIOR TO VALIDATION OF PURPORTED DEBT AND VALIDATION THAT PURPORTED DEBT DOES NOT CONSTITUTE FRAUD, and support your disagreement with fact, evidence and Constitutionally based law and case law.
2. Affiant has now twice made good faith Offer to Claimant to resolve the question of this alleged purported debt and now demands for Claimant to prove that Affiant is wrong by signing the enclosed Affidavit, rebutting Affiant's lawful statements and standing and returning said Affidavit to Affiant so that Claimant and Affiant can resolve this private matter privately. Claimant is to respond to all requests and questions and may place a red line across any incorrect statements.
3. This is not a refusal to pay a lawful debt, but Affiant is disputing the validity of the alleged debt referenced by Claimant and DISPUTING THAT PURPORTED DEBT DOES NOT CONSTITUTE FRAUD.
4. “money” is an asset and an asset is “money” or at least the equivalent of “money”, and that Federal Reserve Notes are assets, and “checkbook money” or “demand deposits” are liabilities of a financial institution and therefore the opposite of money.
5. When a bank or a financial institution accepts cash, checks, negotiable instruments, promissory notes, etc… from a customer and deposits and records the instruments as an asset, there is an offsetting liability that matches the asset they accepted from the customer. The liability shows they, the bank or financial institution, owe the customer the money they accepted from the customer. From the Federal Reserve Banks own publications, it is concluded that two loans were exchanged according to the bookkeeping entries. 12 United States Code, Sec. 1831n (a) requires all Federally-insured (FDIC) banks to follow GAAP.
6. “Neither as included in its powers nor incidental to them is it a part of a bank’s business to lend its credit.” Credit is the opposite of money and is a liability. “Indeed, lending credit is the exact opposite of lending money, which is the real business of a bank; for while the latter creates a liability in favor of the bank, the former gives rise to a liability of the bank to another.” 1 Morse, Banks & Banking (5th ed.) Sec. 65; Magee, Banks & Banking (3rd ed.) sec. 248; 1 Michie, Banks & Banking Sec. 99. American Express Company vs Citizens State Bank, 181 Wis. 172; 194 N.W. 427.
7. “Promissory note” means an instrument that evidences a promise to pay a monetary obligation, does not evidence an order to pay, and does not contain an acknowledgment by a bank that the bank has received for deposit a sum of money or funds. FLORIDA STATUTES, CHAPTER 679, UNIFORM COMMERCIAL CODE: SECURED TRANSACTIONS, ARTICLE 9. 679.1021 Definitions and index of definitions.
8. Banks cannot lend depositors’ money to borrowers without the depositors’ written authorization. In reality, banks do not lend their depositors’ money. 12 USC Sec. 1828.
9. “No bank ever lends its deposits” Money and Banking by Professor David R, Kamerschen, 9th Edition, page 164.
10. “Transaction deposits are the modern counterpart of bank notes. It was a small step from printing notes to making book entries crediting deposits of borrowers, which the borrowers in turn could “spend” by writing checks, thereby “printing” their own money. Modern Money Mechanics – Federal Reserve Bank of Chicago, page 3, “Who Creates Money”.
11. Banks do not make loans but they make exchanges when they allegedly make loans. “In exchange for the note or security, the lending or investing institution credits the depositor’s account or gives a check that can be deposited at yet another depository institution.” Two Faces of Debt, published by the Federal Reserve Bank of Chicago, p19.
12. a check is “A commercial device intended for use as a temporary expedient for actual Money”. Kennedy v. Jones 140 Ga. 302: 78 S.E. 1069, 1070.
13. Affiant has not been able to discover, despite extensive research, that banks lend their assets. However, Affiant has discovered through research that Banks deposit the Borrower’s promissory note as an asset then writes a bank check against said deposited asset and gives it to the Borrower as a loan without disclosure to the Borrower that the Borrower is depositing the promissory note and the Bank returns the same as a loan and charging the alleged borrower interest to boot. Money and Banking by David H. Friedman, American Bankers Association, page 86.
14. The bank used the promissory note to fund the account the check was drawn from and did not put up lawful consideration. Therefore, the contract is .Ultra Vires”.
15. All money in use today is “an obligation to pay”, for example, Federal Reserve Notes, and Negotiable instruments including Checks, CDs, Drafts, and Notes (promissory notes). 18 USC Sec. 8.
16. A borrower’s promissory note or “obligation to pay” is the cash value that funds the lender’s loan check to or on behalf of the borrower, without disclosure to the borrower. Money and Banking by David H. Friedman, American Bankers Association, page 86.
17. As a matter of equity, both the borrower and the lender have equal protection under the Law with regard to a mortgage loan agreement as the one referenced herein.
18. As a matter of equity, “the one who provides the money or cash value to fund the loan check, in a loan transaction, is the one who must be repaid the loan money.
19. The financial institution that issues a loan check, or equivalent monetary instrument, must follow generally accepted accounting principles (GAAP) and Federal Reserve Bank rules, regulations, policies and procedures. 12 United States Code, Sec. 1831n (a) requires all Federally-insured (FDIC) banks to follow GAAP.
20. No financial institution can demand payment in any particular kind of currency, and that a borrower has the right to repay a loan in the same specie of currency used as a deposit to fund a loan check from a financial institution/alleged lender. House Joint Resolution 192 of June 5th, 1933 A.D.
21. The corporate charter of a financial institution does not permit such institution to create money or lend its credit.
22. Affiant makes claim against Claimant that Claimant failed to disclose to Affiant the true nature of the purported debt and the fact that Affiant provided (Affiant's future labor) the cash value created by Affiant's signature in the form of a “ promissory note”, to fund any alleged loan check from said financial institution to or on behalf of Affiant. Said non-disclosure voided Affiant's signature on any mortgage loan agreement, ab initio.
23. the word “Loan” means “advance of money with an absolute promise to repay”. Bankers Mortgage Company v. Commissioner of Internal Revenue, 142 F. 2d 130, 131.
24. Affiant makes claim against Claimant that Claimant financial institution did not lend Affiant its money or its equivalent or other depositors’ money/funds as Affiant was induced to believe by the above named financial institution and provided Affiant no consideration by failure to perform on the value of the contract or agreement between Affiant and Claimant.
25. Affiant makes claim against Claimant that Claimant violated the Truth in Lending Act by failing to disclose that Affiant provided the cash value to fund the financial institution’s alleged loan check to Affiant.
26. Affiant makes claim against Claimant that Claimant breached any original purported mortgage loan agreement/contract through misrepresentation, lack of disclosure, and lack of consideration by failure to perform on the value of the purported mortgage loan agreement/contract.
27. Affiant makes claim against Claimant that Claimant does not possess Affiant's original, unmarked, unaltered Promissory Note.
28. Affiant makes claims against Claimant that for Claimant to collect on a Promissory Note, Claimant must possess the original, unmarked, unaltered Promissory Note. Matter of Staff Mortg. & Inv. Corp. 550 F. 2d 1228.
29. Affiant states that the copy of a thing cannot be the thing, no matter how cleverly it is worded or stated.
30. Affiant States that Money “In usual and ordinary acceptation it means gold, silver, or paper money used as circulating medium of exchange, and does not embrace notes, bonds, evidences of debt, or other personal or real estate. Lane v. Railey, 133 S.W. 2d, 74, 79, 81.
31. “No State shall make any other thing than Gold or Silver coin a tender in payment of debt”, thus, establishing the true nature of lawful money.
32. Affiant demands a T-accounting of all funds going in and out of the above numbered account starting with the original promissory note.
33. Any response from an attorney in his public capacity will be a public Offer that will be accepted for value with a demand on said attorney for release of said value to Affiant.
34. Any response from an attorney in his private capacity will be a trespass in a private matter and will be dealt with accordingly by the law.

AFFIANT'S QUESTIONS FOR CLAIMANT TO RESPOND AS STIPULATED BY LAW
Write the answers and return on a separate document together with Affidavit (below)
1. Did the bank loan gold or silver to the alleged borrower?
2. Did the bank loan credit to the alleged borrower?
3. Did the borrower sign any agreement with the bank, which prevents the borrower from repaying the bank in credit?
4. Is it true that your bank creates check book money when the bank grants loans, simply by adding deposit dollars to accounts on the bank’s books, in exchange, for the borrower’s mortgage note?
5. Has your bank, at any time, used the borrower’s mortgage note, “promise to pay”, as a deposit on the bank’s books from which to issue bank checks to the borrower?
6. At the time of the loan to the alleged borrower, was there one dollar of Federal Reserve Bank Notes in the bank’s possession for every dollar owed in Savings Accounts, Certificates of Deposits and check Accounts (Demand Deposit Accounts) for every dollar of the loan?
7. According to the bank’s policy, is a promise to pay money the equivalent of money?
8. Does the bank have a policy to prevent the borrower from discharging the mortgage note in “like kind funds” which the bank deposited from which to issue the check?
9. Does the bank have a policy of violating the Deceptive Trade Practices Act?
10. When the bank loan officer talks to the borrower, does the bank inform the borrower that the bank uses the borrowers mortgage note to create the very money the bank loans out to the borrower?
11. Does the bank have a policy to show the same money in two separate places at the same time?
12. Does the bank claim to loan out money or credit from savings and certificates of deposits while never reducing the amount of money or credit from savings accounts or certificates of deposits, which customers can withdraw from?
13. Using the banking practice in place at the time the loan was made, is it theoretically possible for the bank to have loaned out a percentage of the Savings Accounts and Certificates of Deposits?
14. If the answer is “no” to question #13, explain why the answer is no.
15. In regards to question #13, at the time the loan was made, were there enough Federal Reserve Bank Notes on hand at the bank to match the figures represented by every Savings Account and Certificate of Deposit and checking Account (Demand Deposit Account)?
16. Does the bank have to obey, the laws concerning, Commercial Paper; Commercial Transactions, Commercial Instruments, and Negotiable Instruments?
17. Did the bank lend the borrower the bank’s assets, or the bank’s liabilities?
18. What is the complete name of the banking entity, which employs you, and in what jurisdiction is the bank chartered?
19. What is the bank’s definition of “Loan Credit”?
20. Did the bank use the borrowers assumed mortgage note to create new bank money, which did not exist before the assumed mortgage note was signed?
21. Did the bank take money from any Demand Deposit Account (DDA), Savings Account (SA), or a Certificate of Deposit (CD), or any combination of any DDA, SA or CD, and loan this money to the borrower?
22. Did the bank replace the money or credit, which it loaned to the borrower with the borrower’s assumed mortgage note?
23. Did the bank take a bank asset called money, or the credit used as collateral for customers’ bank deposits, to loan this money to the borrower, and/or did the bank use the borrower’s note to replace the asset it loaned to the borrower?
24. Did the money or credit, which the bank claims to have loaned to the borrower, come from deposits of money or credit made by the bank’s customers, excluding the borrower’s assumed mortgage note?
25. Considering the balance sheet entries of the bank’s loan of money or credit to the borrower, did the bank directly decrease the customer deposit accounts (i.e. DDA, SA, and CD) for the amount of the loan?
26. Describe the bookkeeping entries referred to in question #13.
27. Did the bank’s bookkeeping entries to record the loan and the borrower’s assumed mortgage note ever, at any time, directly decrease the amount of money or credit from any specific bank customer’s deposit account?
28. Does the bank have a policy or practice to work in cooperation with other banks or financial institutions use borrower’s mortgage note as collateral to create an offsetting amount of new bank money or credit or check book money or DDA generally to equal the amount of the alleged loan?
29. Regarding the borrowers assumed mortgage loan, give the name of the account which was debited to record the mortgage.
30. Regarding the bookkeeping entry referred to in Interrogatory #17 state the name and purpose of the account, which was credited.
31. When the borrower’s assumed mortgage note was debited as a bookkeeping entry, was the offsetting entry a credit account?
32. Regarding the initial bookkeeping entry to record the borrower’s assumed mortgage note and the assumed loan to the borrower, was the bookkeeping entry credited for the money loaned to the borrower, and was this credit offset by a debit to record the borrower’s assumed mortgage note?
33. Does the bank currently or has it ever at anytime used the borrower’s assumed mortgage note as money to cover the bank’s liabilities referred to above, i.e. DDA, SA and CD?
34. When the assumed loan was made to the borrower, did the bank have every DDA, SA, and CD backed up by Federal Reserve Bank Notes on hand at the bank?
35. Does the bank have an established policy and practice to emit bills of credit which it creates upon its books at the time of making a loan agreement and issuing money or so-called money of credit, to its borrowers?

NOTICE TO RESPOND, TO REBUT, AND TO COPMPLY WITH AFFIANT'S DEMANDS
1. Affiant is granting Claimant ten (10) days to dispute Affiant's claims made in this document by signing the enclosed Affidavit, rebutting Affiant's lawful statements and responding (in writing) to Affiant via certified mail, thereby showing that Affiant is in error with regard to Claimant's claims. Claimant's failure to timely dispute Affiant's claims by signing and returning the enclosed Affidavit and rebutting Affiant's statements WITHIN 30 DAYS will place Claimant in Fault, and such Fault will be Claimant's agreement to the claims made above by Affiant, and Claimant's absolute and unequivocal waiver of any and all claims against Affiant and to a full discharge of the purported debt referenced by Claimant and allegedly owed by Affiant. Claimant's Fault will be further agreement that Claimant will cease and desist from any attempt at collecting this alleged debt and Claimant's tacit agreement and stipulation that Claimant will not turn over this debt to a debt collector for collections or for foreclosure action.
2. Should Claimant refuse to sign the enclosed Affidavit, rebut Affiant's statements, and proceeds to turn the subject account allegedly owed by Affiant to a debt collector for collections or foreclosure actions, Claimant agrees to compensate Affiant three times the amount of the original purported debt plus all interest paid to date as well as for damages and all expenses and fees for collection. Any attempt by Claimant in Fault to contact Affiant by phone, or by letter, should only be for the purpose of informing Affiant that the purported debt is fully discharged or that a private meeting to resolve this private matter is in order. Claimant knows or should know that sending unsubstantiated demands for payment thorough the United States mail system may be considered as mail fraud under federal and state laws. Respondent may wish to seek legal advice before contacting Affiant again. “Deceitful statements of half-truths or the concealment of material facts is actual fraud under the mail fraud statutes.” United States v. Beecroft, 608 F. 2d 753, 757. (9th Cir. 1979)
3. If Claimant should fail to rebut Affiant's lawful statements and/or sign and return the enclosed Affidavit to Affiant, and Claimant makes any unverified adverse reporting to any Credit Bureau with regards to Affiant's Credit rating, Affiant will seek damages for the times the amount of the purported debt amount against Claimant in addition to reporting Claimant to the State Banking Commissioner, the FDIC, and the Federal Trade Commission for illegal trade practices. Again, Affiant demands a T-accounting of all funds going in and out of the above numbered account starting with the original promissory note. Affiant looks forward to hearing from Claimant in a timely manner and within the deadline given with the return of the signed enclosed Affidavit and rebuttal and Affiant thanks Claimant for Claimant's kind cooperation in promptly resolving this private matter.
4. Claimant's failure to respond, as stipulated, is a violation of law and Claimant's full agreement with and admission to the fact that everything within and related to this document is true, correct, legal, and lawful.
5. If Claimant fails to respond within the alloted time frame, it constitutes Claimant's full admission attesting to this document and is fully binding upon Claimant in any court in America, without Claimant's protest, objection, or that of those who represent Claimant.
6. If Claimant's fails to respond within the alloted time frame, it constitutes Claimant's full agreement to within 10 days
1) Mark the subject erroneous purported debt “Satisfied” and “Paid in Full” on the county Records Books; and
2) refund each and every monthly payment (principal and interest) which we may have inadvertently made toward said fraudulent purported debt; and
3) return original blue ink signature affixed upon the original documents that may exist pertaining to the subject erroneous purported debt.
7. Your silence is your acquiescence. See: Connally v. General Construction Co., 269 U.S. 385, 391. Notification of legal responsibility is “the first essential of due process of law”. See also: U.S. V. Tweel, 550 F.2d.297. “Silence can only be equated with fraud where there is a legal or moral duty to speak or when an inquiry left unanswered would be intentionally misleading”.
I hereby attest that, to the best of my knowledge and belief, the above information is true and correct.
Dated this 1st day of june, 2009
Affiant, by: __________________________________________
your name, Signed reserving all my rights,
De Jure Soli, Sanguinis, Coronea.
c/o (65 pine ave suite 138) long beach, california, by (90802)

NOTARY
On this day came before me the Affiant a living flesh and blood human to oath and attest and affirm the signature is true, complete, and correct on the foregoing affidavit. Richard Thomas Bodeker Jr. the undersigned, who is personally known by me or upon proper oath and identification, personally came before me, the subscriber, a notary public in and for the County of los angelas and the State of california, and Duly Affirmed the truth of the foregoing Affidavit in my presence. The Affiant also acknowledged the signing thereof to be her own voluntary act and deed. Signing the within instrument in my presence and for the purpose therein stated.

Signed this day________________, of____________________, ______________ at______________

My commission expires on: ________________________

By_________________________
seal:_________________________

PROOF OF SERVICE:
I, Richard Thomas Bodeker Jr.' the sovereign spoken of in Yick Wo v. Hopkins, 118 US 356, 370, making a special limited appearance, certify that, I have served all parties a true and correct copy of this document on this 1st day of june 2009 by sending it certified mail and via fax and email to all parties involved.

Affiant, by: _____________________________
(signature)
Affidavit for Bank / Financial Institution Official to sign:_______________________
(Affiant and alleged lender) CHRYSLER FINANCIAL INSTITUTION
paul knauss
P.O BOX 9223, FARMINGTON HILLS MI. 48333

(Claimant and alleged Borrower) Richard Thomas Bodeker Jr.
65 pine ave suite 138
long beach, california by [90802]

Re: Account #
AFFIDAVIT

LOS ANGELS COUNTY )
) SS
STATE OF CALIFORNIA )

I, Richard Thomas Bodeker Jr., Affiant herein, a resident of the STATE OF CALIFORNIA, state under penalties of perjury under The Laws of the STATE OF CALIFORNIA, that Affiant is competent to be a witness, Affiant has personal knowledge of the following facts, and that the facts contained herein are true, correct, complete, and not misleading.
1. Affiant states that the name of the Financial Institution is_CHRYSLER FINANCIAL.
2. Affiant states that Affiant knows and understands the meaning of “penalties of perjury”.
3. Affiant states that Affiant knows and understands that ignorance of the Law is not an excuse for violating the Law.
4. Affiant states that Affiant knows and understands the laws that govern banking and financial transactions.
5. Affiant states that Affiant has consulted a duly qualified Bar Card carrying attorney at law and showed said attorney the “Private Notice of Claim” before signing this Affidavit.
6. Affiant states that Affiant has a thorough knowledge and understanding of the money and banking system of the United States.
7. Affiant states that the above named lending institution loaned money to the alleged Borrower.
8. Affiant states that both parties, borrower and lender, have equal protection under the law regarding the auto loan agreement referenced by the above numbered auto loan account.
9. The above named lending institution provided the money or its equivalent from its own assets as consideration to purchase the borrower’s “promissory note” to establish the above numbered mortgage account.
10. The above named lending institution provided the money or its equivalent from its depositors’ accounts as consideration to purchase the borrower’s “promissory note”, to establish the above numbered auto loan account.
11. The above named lending institution did not deposit the borrower’s promissory note as an asset then wrote a check against said deposited asset to give to borrower as a loan with interest to establish the above numbered auto loan account.
12. The alleged Borrower does not provide anything with a cash value that the above named lender uses to fund a loan check to complete the closing financial transaction in the above numbered auto loan account.
13. The one who provided the money or its equivalent to fund the above numbered auto loan is the one to be repaid the money or its equivalent in this auto loan account.
14. The charter of the above named financial institution grants it the authorit to lend its credit.
15. The charter of the above named financial institution grants it the authority to create “checkbook money” and lend it as money or its equivalent.
16. The above named financial institution that allegedly provided the loan followed generally accepted accounting principles (GAAP) and Federal Reserve Bank rules, regulations, policies, and procedures to establish the above numbered auto loan account.
17. The above named financial institution that provided the alleged auto loan did not make an exchange, but truly loaned its money or its equivalent or other depositors’ money or its equivalent.
18. The borrower has the right to repay the loan in the same specie of money or its equivalent the above named financial institution used as a deposit to fund the loan check used to establish the above numbered mortgage loan account.
19. The above named financial institution has the lawful right to demand payment from the alleged borrower in a specific kind of money or its equivalent or currency in violation of HJR-192.
20. The above named financial institution made full disclosure to the alleged borrower and did not violate the Truth in Lending Act.
21. The above named financial institution fully performed on the value of the auto loan agreement to establish the above numbered auto loan account.
22. The above named financial institution did not violate the State’s usury laws.
23. The above named financial institution risked its own assets in the auto loan transaction to establish the above numbered auto loan account.
24. The above named financial institution risked its depositors’ assets in the auto loan transaction to establish the above numbered auto loan account.
25. The above named financial institution will provide a certified copy of the T-accounting that was set up to establish the above numbered auto loan account from the beginning, starting with the alleged Borrower’s Promissory Note and providing a full accounting of all funds going in and out of said account.
26. This Financial Institution CHRYSLER FINANCIAL never used a borrower's mortgage note / auto note or a lien to create checkbook money it loans out to borrowers. This financial institution has never loaned credit or used credit money. This financial institution is not involved in check kiting ( checks written without one dollar on deposit at the bank for every dollar in checking, savings, and certificate of deposits). This financial institution does not violate our Founding Fathers Constitution for the United States or the court decision in Bank of Augusta V. Earle, 13 pet. (U.S.) 519 and Colmon V. Jackson, 988 F.2d 13145, relating to the Foreign Agent and Propaganda Act, Title 22 U.S.C.A. 611 through 621, the Truth in Lending Act, Title 15 U.S.C.A. 1691 through 1691f, and the Fair Debt Collection Practices Act, Title 15 U.S.C.A. 1692 through 1692o. If the officer for the financial institution signing this affidavit lies, the alleged loan agreement becomes null and void, the borrower keeps the funds issued, and all loans this financial institution issued become null and void.
Further Affiant says naught.

___________________________
Head of Collections, Affiant
___________________________
Phone:
___________________________
email:
Enclosed find financial institution's answers to your 35 legal questions on a separate document.
NOTARY / WITNESS
On this day came before me the Affiant a living flesh and blood human to oath and attest and affirm the signature is true, complete, and correct on the foregoing affidavit. Richard Thomas Bodeker Jr. the undersigned, who is personally known by me or upon proper oath and identification, personally came before me, the subscriber, a notary public in and for the County of LOS ANGELES and the State of CALIFORNIA, and Duly Affirmed the truth of the foregoing Affidavit in my presence. The Affiant also acknowledged the signing thereof to be her own voluntary act and deed. Signing the within instrument in my presence and for the purpose therein stated.
Signed this day________________, of____________________, ______________ at______________
My commission expires on: ________________________
By_________________________
seal:_________________________

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c_j
Beaumont, US
Apr 30, 2009 10:56 am EDT

Can anyone give any suggestions on what to about them calling and harrassment? My brother, not sure what his situation whith his car but these people call my elderly parents everyday. Atleast 10 times a day. Calls the neighbor atleast 4 times a day. My parents are in there 70's, their sick and dont deserve to be talked to the way they do. They threaten my parents and this is not right or legal. My parents have ask them over and over to not to call them. Or atleast not to call their neighbor, thats tacky and embarrassing. Thank God my parents and neighbors have been living next door to each other for over 30 years so they understand but still. Can someone please tell how do I get these rude people to stop calling my parents.
Thanks

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L.Harrington
Henrietta, US
Apr 23, 2009 1:35 pm EDT

We just begged, borrowed and starved to pay off our C/F loan a couple months late. Then we get a phone call stating we owe them another 60.00 and admitted this was their error? We were getting up to 20 phone calls a day on both phone lines.Talk harassment! Then told us we should be living in our van instead of paying rent. I wish we could get ahold of those "This call may be recoreded to protect your privacy" Who records things to protect privacy? These employees are about as useful as hemmroids. I will NEVER buy another Chrysler product as long as I live and I will never recommend them to anyone living or dead. They are the rudest people I've ever come across. They call and saw that their coming for my vehicle have it ready . THREATS HARASSMENT its done its paid for . NOW I UNDERSTAND WHY THEY'VE FILED FOR BANKRUPCY ! POOR CUSTOMER EVERYTHING! You can't tell me that every Chrysler employee Is current on their vehicle loans :Give me a break!

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koonsjim
Secane, US
Dec 11, 2008 10:47 pm EST

Man... this is unbelievable I always thought it was harrassment if they call you so many times a day...man they leave nasty messages on my voicemail they call my pregnant sister and harrass her, My biggest problem is my intrest rate, it is 18% on a 35k loan.. $825.00 a month, the dealer gave me the truck and let me keep it for 8 days before my loan was approved. they told me it had to be this way for the first 3-6 months then they would refinance it to 7%, what a lie that turned out to be, here i found out that chrysler gave me the loan at 9%, and the dealer wrote it up at 18% so everymonth the dealer gets 9% of my payment... thats what is call gaudging, i brought that to ashley @ chrysler financial"s attention, her reply was "you signed the deal", but i was forced to sign the papers before the rate and payment were printed, because they said it was for insurance reasons, because the gave me the truck for 8 days before i got the loan, totally tricked me and screwed me...class action lawsuit! im in man, lets get it started! email me i will get this rolling this has to be done please help lets stick together.

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Trillian97
South Weber, US
Dec 05, 2008 5:44 pm EST

I have been harassed by this company recently due to my sister being behind one payment. It is not even my debt not am I a cosigner. In fact, I have told them not to call me anymore! However, the week following that conversation, I received five phone calls from them that I didn't answer. They left some extremely nasty and threatening voicemails. I answered another phone call from them today where the guy refused to give me his name or employee number, which by the way he is legally required to do (not last, just first). The phone number was listed as "restricted" and he refused to give me his phone number so I could verify who he was. They want me to give them contact information about my sister, but they refuse to give me contact information about themselves?!?! I have no way of verifying they are who they say they are, and I'll be damned if I am going to give them the address of a single mom whose kids are home alone for about an hour a day when I can't verify their identity.

To Bball1227 - How can you tell these people posting to get a grip? Yes, they owe a debt, but it is immoral and ILLEGAL for Chrysler to behave in the manner they have. The majority of people who are behind by only a payment or two will get back on track and complete their contract. If you are responsible and are experiencing financial difficulties beyond their control, you do not deserve to be treated the way Chrysler is treated them. You cannot be harrassed by anyone, even a company to whom you owe money. That is illegal. If you ask them to not call you any longer, regardless of what you owe or your relationship with the company, the company CANNOT call you for a year. If they have to contact you, they can do so through mail. You may owe a debt, but you are still a person, and deserve to be treated as such. They certainly don't have the right to call the debtor's relatives, especially those who have nothing to do with the debt, and harass them. If they were really concerned about getting their money instead of employees just concerned about their commission, they would work with you to help you make your payments. That is what many companies do because statistics show they are more likely to get their money (and won't have to pay commission to collectors) than those that harass and have customers default on loans.

Oh, and by the way, Chrysler Financial is claiming they will work with people who are having problems paying their lease. Well, my sister called and work out an agreement with them. She held to their agreement. She is still one month behind, which is okay by their agreement, and started receiving the phone calls the month after she called them. In my mind, that is NOT working with the customer. It's just talk to look good to the public but is a bunch of bull***t.

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bball1227
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Dec 02, 2008 5:39 pm EST

GET A GRIP. You all borrowed thousands of dollars and now can't pay it back on time. Chrysler should stop thinking of keeping the business afloat and let everyone just have their cars for free. Do you even have a clue, if you don't pay Chrysler can't loan out money to keep the business going. You all act like you answer all the calls that are made to you. If you do not answer it does not count as a contact. How about you all sit in the seat of the people who are calling you hoping people will pay so the company will stay in business and they have jobs. Typical, you can't pay your bills so lets sue chrysler for trying to collect the thousands of dollars they gave you. Dont forget to carry the contract with you to the attorney's office. I am in the same boat as everyone else financially but why in gods name would I put down the company who gave me a vehicle when I needed it. If I can't pay its my problem, I signed the contract. How about you all loan out your paychecks this week, how many calls will you make to try to get it back from people who do not pay it back. As far as feeding your children first, that is correct that is a priority, but you also need to sell or give up your vehicle if thats the issue, you should not have a car loan if you can not afford to take care of your family. As for the phone calls, if you do not answer the phone then deal with the consequences. Its a business, grow up.

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Chrysler Capital processed my online payment two times

I used the online payment method to pay my car loan on a Saturday only to find out that it was not processed. A representative said that it was going to be late on Monday and I should make a payment now! but I asked what about the first payment" she said that it was not in the system and she did not know what happened" Tue morning two payments came out my bank account so I called Chrysler financial back demanding a refund they gave me the run around for 30 days until the next payment was due. I will never buy Chrysler again.

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chryslerisacompletejoke!
, US
Feb 24, 2011 2:43 pm EST

My final lease payment was due and I set up an online payment through my checking account to be debited on a specific date. Prior to that date customer svc. at Chry. Financial called asking where my payment was and when I told him I set it up online he said that it wouldn't work because my checks were no good. I told him I got a confirmation number and he said "that's from your financial institution, not Chrysler; it's best if we take care of this today via your debit card" (which is by the way connected to my checking account). I did as he suggested, the payment was debited immediately from my acct., and when I asked if I should go back online to cancel the payment I originally set up he said that wasn't necessary because it wasn't going to go through anyway. I followed his instructions and sure enough 2 payments were deducted! I called them asking for a refund asap, like as quickly as they debited my account they should be able to credit it and I was told that I would have to get my bank to fax them verification that I had sufficient funds in my checking acct. to cover not only BOTH payments to them but also any fees for returned payments! Both payments by the way cleared a week earlier and I definitely had sufficient funds in my acct at that point in time. What business is it of theirs anyway how much $$ I have in my acct; they took one payment too many from me and they owe me. The supervisor was extremely arrogant & condescending! No wonder the American auto industry is a mess with people who (A) have no clue what they're talking about handling payments and (B) their overall attitude. I'll ride a bicycle before I ever deal with Chrysler Financial again!

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Ken
Orlando, US
Apr 03, 2009 9:52 am EDT

I find the people at Chrysler financial rude and unwelling to accept an error on Chrysler's part. It appears the dealership and corporate do not communicate well. Try filing your complaints with the consumer board in your state. That's what I've done and the news is next.

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1:28 am EDT

Chrysler Capital extra money added to end of my loan

I will never use Chrysler financial again. They suck out loud. I had a six year loan, payments at 350.00 a month. My car loan was up in June. I called in May because my pay-off balance was 900.00 dollars. I thought it should be 700.00 dollars. They said the extra money was interest owed on the account. I said I would send 450.00 in May and 450.00 in June to pay off. When I check in May to see they received my 450.00 payment (they did receive it) the balance was 550.00. They added another 100.00 dollars worth of interest in the two weeks since I called. I will never ever buy a car through this company again. Ever, even if I have to walk to work. Can’t wait to be done with them...

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Concerned Consumer
,
Jul 21, 2008 4:19 pm EDT

Perhaps, you may want to read your contract. The result of the high final payment is the extra interest you paid throughout your loan when you paid late. i would also check on the final $100. That is most likely a final late cahrge, again specified on the back of your contract. This is how simple interest loans work. I would pay in cash from now on or pay ontime to avoid future penalties.

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Chrysler Capital processed payment twice

On May 23, 2008, Chrysler Financial processed my $610 car payment TWICE by their mistake. After battling with them for 3 weeks, and being promised an overnight check, with absolutely no follow through, I finally received the refund check (via snail mail and I live in North Pole, Alaska...no joke). The check was literally made out to someone else. They were not willing to make the situation right by any means, instead they expected me to trust them to issue another "overnight check", ha! Yeah right! I have never in my life dealt with this level of incompetence in my entire life, and will tell everyone that I possibly can to NEVER give this company your business.

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7:59 pm EDT

Chrysler Capital harassment and fraudulent collections

I am having a terrible experience with Chrysler financial too..They are rude, they don't want to listen to your situation and just want to cut you off all the time and threatening you... unwilling to give me my accurate balance... I was running behind on two payments, due to medical conditions... my husband is the account holder... he is a handyman and in the remodeling business and gets paid everytime he finishes a project..I explained that to Chrysler financial and we always caught up with pur payment within three months... it's hard for us to save with me no able to work with 3 kids... I had to surgeries in the last 7 months... a c-section and another surgery just last april... my baby was born with heart problems and was in NICU when he was born... he is on treatment... since my husband is self employed, my son's and my health is not to0 good, we had lots of medical bills since we did not have insurance...

Yhe worst is that the town & country (used) we bought just in november 2006, has transmission problem since december 2007... just a year after we bought it... one window on the drivers side fell aprt... the car is basically a junk and we still have to pay the $2626 0n it... we bought it for $8000... Crysler loan us $6000 I explained our situation to Chrysler financial before, but they keep harassing us with 100's of phone calls, even at 10 p.m. and early mornings and sundays... today I called to make 2 payments... leaving me only one month behind... they told me that the whole balance was due and that interest would be accrued everyday... when I asked about the rate... she wouldn't tell and told me that it would vary, meaning they can increase it as much as they want... they have already charged me $300 interest for the 3 late payments..when I initially called an 800, they told me there was no balance in my account... I was given 3 different 800's before I ended at the right dept! I was shocked when they told me that the whole balance was due or else they would pick the car... that's the only one I have to drive my baby son for medical checks! they wouldn't listen and told me that my a/c was charged off and I needed to pay the who amount or make monthly payment of $500... my original monthly payment is $263 and I had until december to pay... they are so rude, not compassionate employees... just wanting to earn their commission, disregarding your situation... it's horrible!

It has caused me a lot of stress... in august last year they even called me, while I was in the hospital, just after I had a c-section and my baby was on NICU... they called me on my cell-phone! I told them I was in the hospital, they would still harass me!

It's not that I am not willing to pay... without the late huge interest, my account balance would have been $1700... now I owed $2150... we have paid $4000 our of $6500! For a car that has transmission problem and window fallen apart just after a year!

They are so inconsiderate and have no customer service...just running after their commission, these evil agents!

Read full review of Chrysler Capital and 2 comments
Update by MJ
Jun 10, 2008 7:46 pm EDT

I am having a terrible experience with Chrysler financial too..They are rude, they don't want to listen to your situation and just want to cut you off all the time and threatening you...unwilling to give me my accurate balance.. I was running behind on two payment, due to medical conditions...my husband is the account holder...he is a handyman and in the remodelling business and gets paid everytime he finishes a project..I explained that to Chrusler financial and we always caught up with pur payment within three months...it's hard for us to save with me no able to work with 3 kids...I had to surgeries in the last 7 months...a c-section and another surgery just last april..my baby was born with heart problems and was in NICU when he was born...he is on treatment..since my husband is self employed, my son's and my health is not to good, we had lots of medical bills...
the worst is that the town & country(used) we bought just in november 2006, has transmission problem since december 2007...just a year after..one window on the drivers side fell aprt..the car is basically a junk and we still have to pay the $26266 0n it...we bought it for $8000...I explained our situation to Chrysler financial before, but they keep harrassing us with 100's of phone calls, even at 10 p.m. and early mornings and sundays...today I called to make 2 payments..leaving me only one month behind...they told me that the whole balance was due and that interest would be accrued everyday..when I asked about the rate..she wouldn't tell..when I initially called an 800, they told me there was no balance in my account..I was given 3 different 800's before I endced at the right dept! I ws shocked when they told me that the whole balance was due or else they would pick the car..that the only one I have to drive my son for medical checks! they wouldn't listen and told me that my a/c was charged off and I needed to pay the who amount or make monthly payment of $500...my original monthly payment is $263 and I had until december to pay...they are so rude, not compassionate employees..just wanting to earn their commission, disregarding your situation...it's horrible!

It has caused me a lot of stress...in august last year they even called me while I was in the hospital, just after I had a c-section and my baby was on NICU...they called me on my cell-phone! I told them I was in the hospitall, they would still harrass me!

0 minutes ago by Mary [send email]
am having a terrible experience with Chrysler financial too..They are rude, they don't want to listen to your situation and just want to cut you off all the time and threatening you...unwilling to give me my accurate balance.. I was running behind on two payments, due to medical conditions...my husband is the account holder...he is a handyman and in the remodelling business and gets paid everytime he finishes a project..I explained that to Chrysler financial and we always caught up with pur payment within three months...it's hard for us to save with me no able to work with 3 kids...I had to surgeries in the last 7 months...a c-section and another surgery just last april..my baby was born with heart problems and was in NICU when he was born...he is on treatment..since my husband is self employed, my son's and my health is not to0 good, we had lots of medical bills since we did not have insurance...
the worst is that the town & country(used) we bought just in november 2006, has transmission problem since december 2007...just a year after we bought it..one window on the drivers side fell aprt..the car is basically a junk and we still have to pay the $2626 0n it...we bought it for $8000...Crysler loan us $6000 I explained our situation to Chrysler financial before, but they keep harrassing us with 100's of phone calls, even at 10 p.m. and early mornings and sundays...today I called to make 2 payments..leaving me only one month behind...they told me that the whole balance was due and that interest would be accrued everyday..when I asked about the rate..she wouldn't tell and told me that it would vary, menaing they can increase it as much as they want..they have already charged me $300 intereste for the 3 late payments..when I initially called an 800, they told me there was no balance in my account..I was given 3 different 800's before I endced at the right dept! I was shocked when they told me that the whole balance was due or else they would pick the car..that's the only one I have to drive my baby son for medical checks! they wouldn't listen and told me that my a/c was charged off and I needed to pay the who amount or make monthly payment of $500...my original monthly payment is $263 and I had until december to pay...they are so rude, not compassionate employees..just wanting to earn their commission, disregarding your situation...it's horrible!

It has caused me a lot of stress...in august last year they even called me, while I was in the hospital, just after I had a c-section and my baby was on NICU...they called me on my cell-phone! I told them I was in the hospital, they would still harrass me!

It's not that I am not willing to pay...without the late huge interest, my account balance would have been $1700..now I owed $2150..we have paid $4000 our of $6500! for a car that has transmission problem and window fallen apart just after a year!

They are so inconsiderate and have no customer service...just running after their commission, these evil agents!

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Alan
,
Sep 03, 2008 9:35 pm EDT

These People are trained by their company to be rude, I got one of them to admit it. It would be fun to sit in court with them and and have a jury listen to the stupid S___t put out. I am 65 years old and never in that time have I been treated like a kindergarten child. And I was never late on payments in 5 years and when the Auto-pay from my bank stopped i figured everything was in order. But no, they did not contact me and tell me I still owed them any money. I guess the last payment can not be taken out automatically. So after 2 months they call and tell me they are going to take my truck away unless I Paid them on the phone. I said send me a bill and I will pay it. They said no way, there was not enough time to get the money back to them. I said tough... I am on my way to Alaska tomorrow. They are 1st class jerks.

And to the Joker that posted the previous message about borrowing money from the Mafia, I say the Mafia can be sent to them also... These people are not any better than us and have no right to treat their customers in the manner they do...

Just hang up on them if they get abusive and fight it in court, you have a 98% chance of getting your way when all facts are brought to the light of the court. The courts don't like them any more than we do...

Have a better day!

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usignedthecontract
,
Aug 21, 2008 11:10 pm EDT

there is nowhere in the contract that states should an event happen causing u not to make your monthly pmt on the due date, that chrysler financial will help you out!did u read what u signed!they loaned u money for the car...cant u be grateful.?but if u r dissatisfied with them, i suggest going to the mafia for a loan and when u fall behind on the pmts compare their collection practices with chrysler financial..p/s hope it all works out for you personally but business is business huh:)

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Chrysler Capital poor customer service

My checking account of 20 years was hacked. Due to that fact, the bank had to change my account number because they wanted me to be safe (thank you Wachovia) I had already posted my payment on time to Chrysler financial. But because of the mishap I had to call customer service and let them know what had happened. I explained what had happened and they said no problem go online and make a new payment and change all of your information and it will still post on time. Well it didn't. When I called back they said I used the wrong account number and because of that I will have to pay a late fee. I was told by a supervisor Sarah Riley that I would have to pay the late fee no matter what happened and that was that. I asked to speak to another person. She told me she would not transfer me and that no one is going to waive the late fee so I had better make arrangements to pay today. As if I was a crook and was not going to pay...I have 2 more payments left on my car... I must have made other payments. I will NEVER use Chrysler Financial again for a Loan on a vehicle again. RUDE!

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Sickofchrysler
montebello, US
Feb 21, 2009 4:57 pm EST
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This is one of the worst companies to have relationship with.
They talk and thrash people as if we are mere people who are obligated to them.
Thats the reason why Chrysler is not even having ground to stay in market. Too bad the federal government is aiding such a sick company with no signs of coming back...

They are the perfect example of how a customer service should not function in any kind of business.

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Chrysler Capital chrysler ruined my credit

I financed a Chrysler 300M with our local dealer, whom I have bought 3 Chryslers from in 7 years, my first payment was due March 1, 07. June 1st, 2008 Chrysler financial reported 6 30 day late on my credit report. After speaking with every idiot working for the finance company I finally called the sales manager at the dealership and he put me in contact with the a finance manager in Mi. She informed me that my first payment was due Feb. 1st, 2007 and every payment has been 30 days late since. She explained that as a result of an audit they found the problem. She claimed that they tried to repo the car three times and sent many registered letters but could not provide proof that I signed for these. Chrysler financial has NEVER called to inform me that I was late. My contract states that my sale was 12/30/06. I didn't buy the car until the 3rd week in January but the dealership pushed back the date so I could receive the rebates/tax break. Big Mistake! I’m fighting with Chrysler financial trying to get this off my credit. I have never been late in 7 years. Loyal customers do not mean anything to this company. They lie, cheat and steal. I will never buy another Chrysler and I will keep fighting with my last breath.

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burnttoast
haluska, US
Jul 19, 2010 6:24 pm EDT
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People that work in Finance are the lowest common denominator of the human race. The Salesman knew all along what he was doing, and so did Chrysler financial, My aunt worked for them for five years, they hold payments until they are late, and they will report you at the drop of a hat. Once you are late once, they put you in a "farmer" file, and every time your payment is close to the due date, they hold it... until it is officially late. This is called "farming for fees" this goes on every single day, in every single financial institution in the world. It has become the "cash crop" for failing banks, and it definitely will continue under this administration of the executive branch.

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Balooga
,
Nov 25, 2008 11:10 pm EST

So lets get this straight, YOU are the one that signed a back dated contract in order to receive rebates and a tax break.
So you and the dealer actually committed fraud against Chrysler and the tax department by lying about the date which you took delivery and signed your contract. Yet you say that Chrysler lies, cheats and steals...

Hmmmmmm I would have to say YOU were the one lying, cheating and stealing...

You deserve everything you get

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BC
,
Oct 27, 2008 11:18 am EDT

I also will never ever buy another Chrysler and I hope their lousy company faulters! They are pure garbage. Dirty, Dirty company!

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Chrysler Capital - fraudulent collection practices!

In december 2007, I received a letter from chrysler corp offering an early lease termination of 5 payments on my chrysler crossfire srt6 if I leased a new chrysler. I gave the letter to urban chrysler in foothill ranch, ca and leased a new chrysler 300c. 2 months later chrysler financial began hounding me for past due payments on the old lease.in the...

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Chrysler Capital they have lost another customer

I would like to start by saying that I have had two vehicles financed by Chrysler Financial. My first, a '05 PT Cruiser I bought brand new with 60 miles on it at a 4% interest rate. Drove it, loved it, never a problem, and always paid more than what my set payment was. So, why not continue business with a relatively problem free company right? It was my thought when I decided I wanted to trade my car in and get a new one.

In August of 2007, I traded my PT in on a '05 Chrysler Crossfire with 9000 miles certified by Chrysler. When I signed my contract there was a 10% interest rate. I asked why so high, seeing as my income was considerably higher than when I purchased my first car and my credit had not changed. I was told interest is always higher on a pre-owned vehicle. I signed and drove home my new car. Three weeks later, I get a call from Chrysler Financial demanding payment on my PT. I explained I had traded that car in and no longer had possession of it. Something you think they would know since I was again financed with them. I contacted the dealer and asked why my car had not been paid off and they told me there were some minor changes in my contract and I needed to come in and sign a "revised" version of my contract before they would pay off my car. Mind you, they never once contacted me before my call and during this I had to make a payment on a car I had not had in three weeks along with my new payment after being threatened that late payments were going to be posted on my credit report for my PT. My "new" contract had a 20% interest rate! I refused and demanded my car back. I spoke to Chrysler who offered no reason for the hike in the rate to a loyal customer but did ask when I was going to make the next payment for my PT which had another payment due. My insurance had already been cancelled on my PT and there were many more miles on it from when I had traded it in, the navigation cd was missing and I was basically bullied into signing the new contract to prevent my credit from being tarnished. After the second temp tag, I still had not received paperwork to register my vehicle and my PT still had not been paid off. Chrysler refused to issue any more temp tags and Chrysler Financial finally sent my paper work two months later.

Which brings us to now...I have made over the set payments ON TIME since August. Recently, my family increased in number. My crossfire is no longer practical for my family. I have two children. So, the logical step is to trade it in. I began looking for a family friendly car in March of 2008. I have owned this car for 9 months now. It is in perfect condition and has less than 18K miles on it. Toyota- trade-in appraisal=$10, 000., Honda- trade-in appraisal=$8, 000., Car-Max- trade-in appraisal=$10, 000. You see a trend here? Chrysler- trade-in appraisal= you ready? $7, 000. You have got to be kidding. I understand depreciation of a vehicle but as of now I am $14, 000. Upside-down in this vehicle. That’s a whole other car! Next option, refinance.

I contact both my banks as well as my credit union. All three tell me they are only able to refinance 90% of the cars worth which are $14, 000. I call Chrysler and tell them the situation and ask for them to refinance so I am able to trade the car or keep it and obtain another one. I was told by a wonderful woman at Chrysler that I signed a contract and its too bad but they don’t refinance contracts but that Chrysler is in the business of helping people and if there is anything else they can do let them know. Huh? LOL.

Am I pissed, ABSOLUTELY! I paid $21, 000. For this car 9 months ago and as of this date the car is worth a mere $7, 000? Way to back a product. Chrysler has basically stuck me in a vehicle that sits in my garage and I am unable to drive with two children. They, themselves, refuse to help in this situation and have turned their backs on a loyal customer. I contact them once a week in response to the 17 calls I get a day beginning at 7am harassing me. The last rep I spoke to told me to get a helmet and matches. Nice way to support the customers that support the company. Obviously, he wasn't recording that call.

I have exhausted every avenue to deal with this as a responsible adult that DOES pay bills on time. I have on several occasions requested a transfer of equity form from Chrysler in order to have someone take over payments and try to save my credit, they refuse. I have of last week told them, in PLAIN English, to pick up their prized possession, they also refuse. Instead, they would rather call and treat me like a deadbeat making threats that are ridiculous and full of malice.

As a result of this, I decided to look around at the Chrysler dealerships. On the new showroom, $40, 000. Cars, on the "pre-owned" the same cars with the same options and less than 20k miles for less than $20, 000. Way to go Chrysler.

I wait the day this company no longer exists and the people Chrysler has harmed in the process get peace of mind.

I will never again do business with a company that has no regard for its customers and even less regard for the product it provides.

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Balooga
,
Sep 08, 2008 10:30 am EDT

Obviously when you bought the Crossfire you had at least one child, so right away it was the wrong vehicle for you!
Secondly, Chrysler Financial is not responsible for the depreciation on your car.
Thirdly, just because Chrysler Financial received a new contract doesn't mean they automatically assume your old account is being paid out. That is the dealer's fault.
Try blaming those that are responsible:
You - for buying the car in the first place
Dealer - for not paying out your trade in
Factory/Economy - for the rapid depreciation of your Crossfire.

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Ash Reds
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Jun 18, 2008 12:25 am EDT

First of all, buying an American car sucks... why d these vehicles lose so much value quickly? Chrysler is the pits. I got screwed in my car deal at a Chrysler Dealer I will nver again buy an American car! My Camry has served me very well for 8 years now.

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Chrysler Capital very rude customer service

My first 6 payments were not reported to credit bureaus but when I fell short due to health issues they reported me, not to mention that when I took 2 deferments they listed it as non payment and repo my car. My 81 yr old mother lived in another state and they would call her everyday at 7:30 am and again in afternoon as well as evening being very rude as to why I am not calling them asap, she asked them repeatedly to stop calling her because she was very ill--dying of liver cancer and it was upsetting her with their rude behaviour, but that didn't stop them --the next day same thing up until she passed away 8/07. When I went to KY for the funeral on the same day she was buried they called at 7:30 am I explained to the "man" that my mother had asked for the calls to stop and they didn't and she had nothing to do with my loan I told him this was harassment he said they have to do whatever they can to reach me I told him that my mother was very ill and had passed and all he could say was when can I expect a payment? I will never buy another car from "Chrysler" again due to the immoral ethics that they use to contact their customers and it doesn't matter how many times you complain to a supervisor it doesn't get any better. I will now only purchase foreign made cars. "Chrysler" is like a bad mother-in-law always over your shoulder, mouthing off not considering your feelings or concern about the bad situation you are going through. You just want to turn around and drop kick them both. In my world: no more chrysler or mother-in -laws

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clkrjp
, US
Jun 10, 2009 2:03 pm EDT

I just had the worst experience of my life with them. I will never get my loan from there. And to think my grandfather is retired from GM! They sent me my last bill in the mail for over $700 and my normal payment is $500 something. They wanted me to pay the whole thing and I said I couldn't! Boy did I get an ear full. I wound up hanging up on them it was the worst thing.

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ratman
showlow, US
Feb 28, 2009 1:01 pm EST

i have always been ahead on my paym'ts until sept of 08 and the day before my payment wasd due i started getting calls rude is not the words to descibe these pieces of work they refuse to give employee numbers and refuse to let you speak with someone that knows how to be halfway polite, i have been called a lazy bum who needs to get a job and make his payments, even when you tell them you'll make a paymenton this datethey still call 8 plus times a day and say oh well thats not in the computer, i am now recording all my conversations with them as i'm filing suit against these ###

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Jennifer
,
Nov 10, 2008 6:36 pm EST

I am a technical and support services manager and I called to correct information about my account - I spoke to T3 693KA who was the floor manager and ultimately resolved the issue in 5 minutes.

I spoke to a guy who claimed to be a 'manager' b/c when I asked to speak to a manager or just to someone else he would not transfer me, he mocked me and was by far the worst support I have ever had.

My pay off is coming up on my loan and I will definitely NOT get a car from Chysler Jeep to simply not have to deal with their support. I will never refer the company as a whole as being good in any way due to this one person, employee number T3622GH.

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Heather
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May 30, 2008 11:24 am EDT

They are by far, the rudest people I have worked with thus far in my life. My payment would be less than a WEEK late and I would start getting calls 10+ times a day everyday... One guy (can't think of his name off the top of my head, but I do have it written down) said to me "well Miss Thompson, I'm sorry that you are broke and can't afford your vehicle, but thats not my problem." First off, that is RUDE and EXTREMELY UNPROFESSIONAL...second off, if they aren't getting their money, isn't it THEIR probelm?! I even offered to pay him $250 THAT day, and another $250 two weeks later on my pay day...and he refused it! He wouldn't accept half of a payment?! I just gave them back my car yesterday because I was SO fed up with it... I was thinking about getting my account up to date (Im less than two months behind) but I decided "F-It". They can keep the car... my credit being ruined is WORTH it to not have to deal with those people anymore.

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Dmarie
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May 20, 2008 5:42 am EDT

I agree they are extremely rude. The worst one is STEVEN LEWIS at their call center. Give him a call and you'll find out what a little rat he is. He is probably all of 21 years old and has been trained or is just naturally a little piece of sh** I have NEVER been spoken to by a company representative as this little twerp. His supervisor is just as bad. If you are looking for a collective group of nasty, abusive people...finance your car through Chrysler. I certainly will NEVER do so again.

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Chrysler Capital overcharging payments and fees!

At the time that anyone signs a lease with the above firm, you always make your first payment prior to departing the dealership. For example, I leased a 2005 Pacifica on January 24, 2005 on a 39 month lease making the first payment, leaving 38 additional payment left on the lease. Chrysler not only had the vehicle returned to them with all 38 payments made they are trying to collect the first payment that was made at the start of the lease. They are a company that I would never do business with again and I recommend that no one even think about leasing with Chrylser, unless you have money to give away to these losers without business sense. I have had 3 leases with Chrysler and have purchased 2 of them to prevent the rip off charges.

My last word to all DON'T DO BUSINESS WITH THESES GUYS. YOU WILL BE VERY SORRY!

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Chrysler Capital - 8 calls a day every day from chrysler

Chrysler Financial has been asked to stop calling us 8-12 times every day starting at 8:01 am 7 days a week. I also asked supervisors to stop calling my wifes work, which is against the law if I request so. They blame all the calls on a computer dialer. No one will accept responsibility. It does NOT MATTER if you are current or 60 days late, the law...

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Chrysler Capital - scam and fraud!

I have been hounded by Chrysler Financial collections even with a payment only 11 days late. I get repeated phone calls daily sometimes 6-8 on my cell phone costing cell usage. The people calling are very rude and demanding even after I told the supervisor I am behind about a month. If you want to pick up the car you are welcome. Instead I get daily 6-8...

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Chrysler Capital fraud and cheating!

We purchased 3 vehicles over a period of time with Chrysler and subsequentally had finance agreements on the 3 vehicles we paid all of them on time with online payments. In December we experienced a no money situation with our businesses having a dramatic slowdown, probably due to the current economic situation in the USA. We contacted Chrysler Financial to explain our situation (we realize our full commitment) and asked if on this occasion they could help. At this point the lady in question explained she was in a call center in India (we were astonished hard time in the USA yet work farmed out in call centers in India!).

However we explained our situation, and she said the only thing she could do was to take interest only payments and place the rest of the capital repayments to the end of the agreements with a $7.50 fee per vehicle to do this we agreed because that was the only option, we took the ladies name and extension number and she said if we had any problems to call her back.

Then the nightmare began we received repossession notices, call after call from Daimler Chrysler Financial to say our payments were behind. we explained what we had done each person promised to remove the adverse history it did not happen. We called the lady back in what we thought was back to India ask for her extension (please note the lady was American) to be met with a person saying they were in Kansas! and they did not know the extension.

We are at our wits end when people fall on hard times the mark of a good company is on how well they perform, I appeal to all you good American people do not buy a car for Chrysler Jeep Dodge, because if you take on a commitment for 5 years you cannot afford to run into any problems.

If anyone out there has experienced the same problems please can you let me know if you have found a resolve.

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Shawn Gherity
, US
Mar 02, 2016 12:04 pm EST
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I purchased a semi through Daimler finance and later voluntarily returned it to the dealership where I bought it.
I never heard anything from Daimler for several years so I assumed they sold it for the remaining amount.
Almost 5 years later a notation shows up on my credit report claiming I owe them over $9000.
Repeated telephone conversations with both Daimler and one of the flunkie companies they hired to collect this have resulted in the consistent refusal to produce ANY documentation whatsoever showing that ANY money is owed other than "statements" printed out on their own computer.
I have been told on different " documents" that they sent me that the truck sold for two different amounts, that no payments were ever received on the truck despite a record ON A DOCUMENT THEY SENT ME that they recorded at least one payment.
I have credit reports where THEY REPORTED OVER $5800 in payments but Daimler ignored that.
The matter still soils my credit report to this day because Daimler Chrysler seeks to defraud their customers out of thousands of dollars THEY KNOW( or should know if they checked their own records) they don't owe

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morris1
windosr locks, US
Apr 22, 2011 3:13 pm EDT

I purchase a 2005 dodge dakota new four wheel drive v8 3.7 magmun engine what a piece of Junk. this vehicle doesn't work a penny you paid for it. actually no dodge vehicle. It's a piece of Junk from the very start First the manufacture told me I have to change the transfer case fluids ever 15, 000 miles - piece of ###- and at 40k mile the service cost 1000.00 . How ridiculous! Never heard of such a thing. to get t the vehicle out of four wheel drive the dealer told me I had to rock the vehicle back and forth to disengage the four wheel drive UNheard of. Go Buy a toyota. Dodge vehicles are a piece of Junk New and Used Stay away from them

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MO-Momma
Ball, US
Jul 23, 2009 7:02 pm EDT

Same here. Tried to call for our year end balance information for 2008, got a recording that said you have to call their "International Number" for a charge of $4.99. What total CRAP. You have to PAY to get your OWN information about your OWN account? Isn't there some FTC law that states these companies have to provide account information FREE of charge? Now awaiting on a response back from an email that I'll probably never get. IF anyone knows how to contact these low lifes by phone, please provide a working number, with a REAL person on the other end, that speaks English and does not read from a script.

I am so sick and tired of big companies trying to slam it to the little guy, Mr. Consumer, who keeps them in business. By moving their call centers to India, or Timbucktoo, they are only helping to bring our economy from bad to worse. Nice going D.C., way to treat your loyal customers. You get an F- in my book.

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crionics
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Aug 17, 2008 1:35 am EDT

I've had problems logging into my account and they told me that I would have to pay by phone which would cost about $10. I never missed a payment but it seems they are trying to swindle our hard earn dollars. It seems to be happening randomly for this has happened to a few of my friends as well. Imagine snatching $10 bucks from hundreds of thousands customers a month. Not buying anything from them again.

I'll stick to the Japanese Cars. CYA Chrysler!

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Chrysler Capital fraudulent collection!

Fraudulent collections, from Chrysler's collection department. The rep stated that i did not make payment so i MUST go to West Union to pay NOW. The rep was very rude. He said if he doesn't get the payment he was going to repo my truck. I told him they have my payment its bend mailed one weak before its due. Rep said they do not have the check. I told him do not cash my check. Then i was told to pay a certain amount in order to keep the truck. Thats when i went to West Union and made payment. REP got the cash and deposit my check that he said he never had. It goes on for three more months they were going to repo my truck. Last payment was due on 12-10-07 its paid up to date and more... 11-26-07 they repo my truck.

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MJ
,
Jun 10, 2008 7:38 pm EDT

Am having a terrible experience with Chrysler financial too..They are rude, they don't want to listen to your situation and just want to cut you off all the time and threatening you...unwilling to give me my accurate balance.. I was running behind on two payments, due to medical conditions...my husband is the account holder...he is a handyman and in the remodelling business and gets paid everytime he finishes a project..I explained that to Chrysler financial and we always caught up with pur payment within three months...it's hard for us to save with me no able to work with 3 kids...I had to surgeries in the last 7 months...a c-section and another surgery just last april..my baby was born with heart problems and was in NICU when he was born...he is on treatment..since my husband is self employed, my son's and my health is not to0 good, we had lots of medical bills since we did not have insurance...
the worst is that the town & country(used) we bought just in november 2006, has transmission problem since december 2007...just a year after we bought it..one window on the drivers side fell aprt..the car is basically a junk and we still have to pay the $2626 0n it...we bought it for $8000...Crysler loan us $6000 I explained our situation to Chrysler financial before, but they keep harrassing us with 100's of phone calls, even at 10 p.m. and early mornings and sundays...today I called to make 2 payments..leaving me only one month behind...they told me that the whole balance was due and that interest would be accrued everyday..when I asked about the rate..she wouldn't tell and told me that it would vary, menaing they can increase it as much as they want..they have already charged me $300 intereste for the 3 late payments..when I initially called an 800, they told me there was no balance in my account..I was given 3 different 800's before I endced at the right dept! I was shocked when they told me that the whole balance was due or else they would pick the car..that's the only one I have to drive my baby son for medical checks! they wouldn't listen and told me that my a/c was charged off and I needed to pay the who amount or make monthly payment of $500...my original monthly payment is $263 and I had until december to pay...they are so rude, not compassionate employees..just wanting to earn their commission, disregarding your situation...it's horrible!

It has caused me a lot of stress...in august last year they even called me, while I was in the hospital, just after I had a c-section and my baby was on NICU...they called me on my cell-phone! I told them I was in the hospitall, they would still harrass me!

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MJ
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Jun 10, 2008 7:33 pm EDT

I am having a terrible experience with Chrysler financial too..They are rude, they don't want to listen to your situation and just want to cut you off all the time and threatening you...unwilling to give me my accurate balance.. I was running behind on two payment, due to medical conditions...my husband is the account holder...he is a handyman and in the remodelling business and gets paid everytime he finishes a project..I explained that to Chrusler financial and we always caught up with pur payment within three months...it's hard for us to save with me no able to work with 3 kids...I had to surgeries in the last 7 months...a c-section and another surgery just last april..my baby was born with heart problems and was in NICU when he was born...he is on treatment..since my husband is self employed, my son's and my health is not to good, we had lots of medical bills...
the worst is that the town & country(used) we bought just in november 2006, has transmission problem since december 2007...just a year after..one window on the drivers side fell aprt..the car is basically a junk and we still have to pay the $26266 0n it...we bought it for $8000...I explained our situation to Chrysler financial before, but they keep harrassing us with 100's of phone calls, even at 10 p.m. and early mornings and sundays...today I called to make 2 payments..leaving me only one month behind...they told me that the whole balance was due and that interest would be accrued everyday..when I asked about the rate..she wouldn't tell..when I initially called an 800, they told me there was no balance in my account..I was given 3 different 800's before I endced at the right dept! I ws shocked when they told me that the whole balance was due or else they would pick the car..that the only one I have to drive my son for medical checks! they wouldn't listen and told me that my a/c was charged off and I needed to pay the who amount or make monthly payment of $500...my original monthly payment is $263 and I had until december to pay...they are so rude, not compassionate employees..just wanting to earn their commission, disregarding your situation...it's horrible!

It has caused me a lot of stress...in august last year they even called me while I was in the hospital, just after I had a c-section and my baby was on NICU...they called me on my cell-phone! I told them I was in the hospitall, they would still harrass me!

Chrysler Capital Customer Reviews Overview

Chrysler Capital is a financial provider specializing in automotive finance for Chrysler, Dodge, Jeep, Ram, and FIAT vehicles. They offer a range of financing options, including loans and leases, tailored to meet the needs of individual customers. Additionally, Chrysler Capital provides dealer financing solutions, supporting their dealership network. Their services also encompass online account management and payment tools, facilitating convenience for their clients. Customers can apply for credit through their website, which streamlines the process of acquiring a vehicle.

Chrysler Capital In-depth Review

In summary, Chrysler Capital offers a range of financial services with a focus on auto financing. The website is user-friendly, and they provide various loan options suitable for different needs. Customer service is adequate, with multiple channels for communication. Online account management and payment options add convenience, although fees and penalties could be more transparent. Customer reviews are mixed, and while there are some complaints, there are also positive experiences. The company's financial health seems stable, and they offer special programs and incentives. Online tools and resources are helpful, and the company shows efforts in accessibility and compliance.

Company Overview

  1. History and Background
  2. Range of Financial Products Offered

Loan Application Process

  1. Ease of Navigation on Website
  2. Clarity of Application Requirements
  3. Approval Timeframe

Loan Options and Terms

  1. Variety of Loan Types (e.g., New, Used, Refinance)
  2. Loan Term Lengths Available
  3. Interest Rates and APRs

Customer Service

  1. Responsiveness and Availability
  2. Knowledge and Professionalism of Staff
  3. Channels of Communication (Phone, Email, Chat)

Payment and Account Management

  1. Online Account Management Features
  2. Autopay and Payment Options
  3. Clarity of Payment Schedule and Terms

Fees and Penalties

  1. Transparency of Fee Structure
  2. Late Payment Penalties
  3. Prepayment Penalties

Customer Reviews and Testimonials

  1. Positive Experiences Shared
  2. Complaints and Issues Raised
  3. Overall Customer Satisfaction Rating

Financial Health and Stability

  1. Company's Credit Ratings
  2. Financial Performance Indicators

Special Programs and Incentives

  1. Loyalty Programs
  2. Rebates and Incentives for New Buyers
  3. Partnerships with Dealerships

Online Tools and Resources

  1. Loan Calculators
  2. Educational Articles and Buying Guides
  3. FAQs and Help Sections

Accessibility and Inclusivity

  1. Services for Non-English Speakers
  2. Accommodations for Customers with Disabilities

Legal and Compliance

  1. Adherence to Financial Regulations
  2. Privacy Policy and Data Security Measures

Conclusion and Final Assessment

  1. Overall Impressions and Recommendations
  2. Suitability for Different Types of Consumers
  3. Comparison with Competing Financial Institutions
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Contact Chrysler Capital customer service

Phone numbers

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Website

chryslercapital.com

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Use this comments board to leave complaints and reviews about Chrysler Capital. Discuss the issues you have had with Chrysler Capital and work with their customer service team to find a resolution.