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Chrysler / dealership customer service

Fort Walton Beach, FL, United States
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Really pissed. At the end of July I took my Dodge 350 to FOrt Walton Beach, Fl Lee Dodge dealership because transmission was stuck in 3rd gear. They installed new sensors, solenoids and a new power control module (computer). Cost $2300. Two weeks ago and less than 1000 miles the truck became stuck in 3rd gear again. I took it back and same dealership service Dept said I needed a new transmission because oil pan had metal in it indicating torque converter had come apart. Estimated cost $6000+. They accepted no responsibility for previous work for exact same issue. I declined their offer (have to admit I am not proud of my choice of words). 😡😡😡

Took the truck to Tony Bigot's Transmission (FWB) and after running diagnostics they identified a bad ground cable. Oil pan was pulled and no metal was found. Changed fluids to synthetic. Truck fixed $250.

Lee Chrysler Dodge dealership in Fort Walton Beach, Fl is a complete SCAM. They sold me parts I did not need and never fixed the truck. 😡😡😡


Dec 1, 2016

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Chrysler Logo Chrysler
Customer Service
Overall Satisfaction Rating

185 Reviews
1000 Chrysler Drive
Auburn Hills
United States - 48326
+1 800 247-9753
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