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Chrysler Capital / purchase of extra mileage

1 Mayfield Village, OH, United States

3 years ago when I purchased my Jeep I purchased extra mileage giving me 15k a year. Over the past year I have had numerous conversations with representatives who confirmed I purchased additional mileage and it was noted to my account. When I received my final bill, they charged me for miles because they said I only had 12k year. I have talked to at least 5 reps who confirm I purchased and now it's mysteriously not there when it came down to my final balance due to them. Now my account is under review. I told them they need to listen to all the recorded calls I have made and numerous notations to my account about this continued matter.

Sep 14, 2018

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