Chrysler2013 chrysler town & country transmission

Bn Nov 26, 2018 Auburn Mills, Michigan

I purchased a 2013 Chrysler Town & Country from Fowler Dodge in Oklahoma City in April 2013. The manufacturer's warranty covers drive train (transmission) up to 100, 000 miles or for 5 years. The vehicle reached 5 years in April of this year (2018), but has just over 48, 000 miles as of November 2018. While the vehicle has been well cared for, the transmission failed and requires complete replacement in November 2018, less than 7 months after the manufacturer warranty expired to cover the repair and components. I had purchased an extended warranty (preferred wrap coverage) through the same dealership and Protective 411 (previously Advantage), but the policy does not cover drivetrain. My concern/complaint is that a transmission would fail on this Chrysler product in under 50, 000 miles, and the manufacturer does not cover the replacement because the vehicle is over 5 years old, even though the mileage limit is 100, 000 miles for drivetrain.

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