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choyngtea / cannot stop money coming off my visa card?

1 Scotland, Grampian, United Kingdom

I have been trying since i recieved my free sample of tea (£3.99) to stop choyngtea taking £59.99 off my credit card to no avail. I would be extremely gratefull for any help as my bank (lloyds tsb) dont seem to be able to help much. They managed to refund 1 payment to me (last month november 2010) but when i recieved a statement today (18/12/10) i notice that they have taken another £59.99 of my account. I am extremely upset by there actions as my credit card is nearing its limit and i dont know what to do about it. Each time i call or e-mail to cancel it i get no reply. PLEASE HELP END THIS NIGHTMARE SOMEBODY!

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