SUBMIT A COMPLAINT

Chowking Bayanan Bacoor / happy plus

Date: July 28, 2018
Time: 1:39pm
Receipt No. [protected]

Hi. I just want to share my experience one your Branch (Franchise) here in Chowking Bayanan Bacoor Cavite, The incident happened to day, we dine at the said branch, my companion placed his order and then gave the 500 peso bill together with the Happy Plus, and with NO questions asked, the cashier load the 500 to the Happy Plus, without our consent, and when my companion asks the cashier about his change, the cashier said that the total 500 was on happy, mejo nagulat din kami, hhindi naman namin ipapaload yung buong 500 para sa Happy Plus, and when we dine at the table, lumapit si Sir Manager saying na hindi na daw pwedeng ma unload yung 500 because kawawa naman daw si Cashier (Female) kasi siya ang magbabayad. Nagsorry lang siya and then he left, with no action taken. Walang nangyari at kami oa ang nag adjust sa kanila. So pano yun? parang kasalanan pa namin na mali yung Cashier niya for not asking their guests kung magkano iloload, and pano kung yun nalang ang pera namin? pede ba naming ibayad yung Happy Plus sa Jeep? sa Taxi? syempre no! Please orient your cashiers and also the Managers to handle this kind of situation. Hinayaan lang kami ng manager na umalis ng inis sa service nila, sana hindi na ito maulit para naman babalikan kayo ng mga Guests/Customers niyo. Sayang kasi ang ganda ng store pero one those who manages' not managing it well. Thank you.

Joy- [protected]

Chowking Bayanan Bacoor

Jo
Jul 28, 2018

Post your comment