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Choice Hotels International / service

1 United States

My friend was insulted by a manager at the hotel because she had her own cup to drink orange juice in at breakfast. He came up from behind her and got in her face and started yelling at her. Everyone stopped and was looking at her. She told him she was sorry and that he could have the cup. He controls yell at her then he went over to the desk. When he came back he said we could have the cup. I told no to take it. We didn't mean to start anything. There was no sign about outside cups we wanted to drink out of our own but that was fine. I just wanted him to leave so people would stop looking at us. I also complained to desk manager which got no where. I am so disappointed that this is what started my Thanksgiving Day! I have pictures and plan to make them public. I have stayed here at three times never again!!'

Ja
Nov 22, 2018

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