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Chipotle Mexican Grill

Chipotle Mexican Grill review: Sexual harassment 8

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Author of the review
1:51 am EDT
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I had an incident at chipotle about two months ago. My boyfriend and I are regular customers at the chipotle located in Torrance, California. While we were dining there my boyfriend went to get a drink of soda while I sat a lone. One of the employees, (who we later found out was named Christian), whistled to get my attention, I looked at him and he made suggestive faces, in disbelief I looked around to see if there was anyone else he could have been directing this towards. However, I was alone in a corner and he was targeting me. To clear up my confusion he whistled again and made other disturbing noises and faces. I felt disgusted and low. It was hard to eat after that, it was the first time I was sexuallly harassed to that magnitude non the less by an employee who worked there. As my boyfriend came back from the machines I informed him of the sitaution, Christian realized this and exited rapidly into the kitchen. I felt embarassed and I convinced my boyfriend to leave with me. As we drove home I was sick to the thought of being sexually harassed by an employee. My boyfriend convinced me to go back and file a complaint against the employee. When we spoke to the manager she said that only one male employee was dining at the table and his name was Christian, later another female employee who also sat at the table with him concured that it was Christian. The manager gave us her word that she would get to the bottom of this. Two weeks later my boyfriend returned to get food and I didn't have the heart to go in there after the incidient. My boyfriend was ordering and noticed the manager and the accused male employee, Christian, were standing side by side he asked the manager if she had spoken to him about what had happend, she didn't remember anything about what we told her, Christian however remembered the incident and smirked as he said that was a misunderstanding. My boyfriend got into a verbal argument because no one took the situation seriously, and was then asked to leave. The next time we came back to eat there we were told that we were not allowed to return. I was shocked to find out that I wasn't allowed to eat somewhere because I was harassed. To this day everytime I go in there to order food one of Christian's friends tells me the manager's say I am not allowed to eat there. As if I wasn't already harassed enough they feel the need to remind me of the incedent. I feel instead of harassing me more they should be apologizing for what one of their employees put me through. I would love to never return, but unfortunately it is the only Chipotle in my area. If immediate action is not taken I will take matters into my own hands by taking this information to a lawyer.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

8 comments
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JessyDel
, US
Jan 29, 2015 3:30 pm EST

I just recieved this its disturbing the way these young workers act in their jobs She works in chipotle in miami lakes i can say i used to go everyday i will never again

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Jhon Castro
Germantown, US
Jun 05, 2014 4:02 pm EDT

Because there are many young latinos working there and helpless young latinas who cannot find other jobs this kind of pathetic culture is accepted and tolerated. In their minds its okay so it flows to the same actions onto customers. The same dumb ### they do to the girls who work there are the same things they think is okay to do to customers.

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ChipotleisAmazing
Saint James, US
Mar 24, 2011 8:08 pm EDT

Why don't you simply go to there website, there is an online form to file your complaint via email and they will get back to you usually within a week. Chipotle takes these matters very seriously and going through the proper channels will surely resolve this issue. There is no more need to tarnish the great Chipotle name because of one foolish employee at one location, just let corporate know about it(via there website as mentioned above)!

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Miss Mandy
, US
May 26, 2022 9:29 pm EDT

I find this hilarious as when I attempt to file an online complaint, it simply won't allow it to go thru and re directs me to somewhere in the firm as if it wasn't properly filled out...when it definitely was.

So much for that, eh.

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alex179
, US
Apr 13, 2010 12:59 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

You must have a great ###!

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chipotle my ass
, US
Apr 13, 2010 12:52 pm EDT

i am currently working @chipotle for about 6months, i have been and still am being sexual arressment, i already told them to stop, there is no stoping, i got them on camera and i wonder how often they check their cameras, i now make sure im under a camera, and me and my lawyer will make sure these tapes will be seen...for sure.

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wyrosjr
whodat, US
Aug 31, 2009 9:18 pm EDT

your bf should have handled this one right away. I'm thinking I would have got all up into mister chistians grill and he would have took it or if he wanted to do something about that he coulda got his butt whooped. You should have called corporate in a calm manner afterwards as well.

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mmiky
Cq, US
Aug 01, 2009 2:26 am EDT

Its shocking

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