Chipotle / rude and untrained server

Annapolis Mall Maryland, United States

Annapolis Chipotle location is well below par of other locations: it is dirty, staff is rude and untrained. The worst Chipotle we visited and we will never go back. I ordered Taco Kit for my son, and server, Ashley, just threw the sides on the taco, and when I mentioned that it is not the way it is supposed to be done, she told me I am wrong, do not know what I am talking about, and told another server to finish her job. I asked to see the manager who confirmed that I was right but otherwise seemed to not realize that the main problem with her staff is that they are very rude, not only untrained. The company seems to lack an efficient quality control.

Oct 06, 2014

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