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Amazon review: I still have not received the item that I paid for 36

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Author of the review
9:01 am EST
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This review was chosen algorithmically as the most valued customer feedback.

It's been over a month now, and i have still not received my item. The order number is NF2017120807185115342. The tracking number says it's been delivered. But nothing has come in to my postal box. If you can check from your end, and see if you can locate it, it would be helpful. If this doesn't work, could i have a refund. I would appreciate your time in this matter.

Thank You Raymond Martinez
01-03-2018
Phone [protected]

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36 comments
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sgool5
Cape Town, ZA
Nov 11, 2021 6:59 am EST
Verified customer This comment was posted by a verified customer. Learn more

Waited for 8 months for delivery

I ordered a Digital Meter on 7 Apr 2021 from CES Deals.
My account was debited immediately and my emails to them on 18 and 19 May were ignored.
I have since bought another meter.
There meter finally arrived 7 Nov 2021.
Now sitting with 2 meters and am not able to contact anyone from CES

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Tracy Pye
, US
Jun 29, 2020 3:18 pm EDT

I still have not received my order below ordered on June 5/20 please let me know where is it and when will I receive it. Thank you: Tracy

You paid $14.99 USD to CHINATERA LIMITED

Create an account with PayPal and activate Return Shipping on Us. Limitations apply.

Activate PayPal Now

Your purchase details

Your Transaction ID:
0TY43992HV228840P Merchant Transaction ID:
93288656P0555061S

Purchase Date:
June 5, 2020

Payment to:
CHINATERA LIMITED
‪payment@sigmall.com‬ Payment from:
Tracy Pye
‪pyetracy70@gmail.com‬

Invoice ID:
c14243837771930.1

Shipping Address

Hunter Avenue 192

Pvt. 1

Staten Islands,  NY

10306

Quantity: 1
Item: Diamond Painting-5D Full Drill Easter Chick Rabbit
ID Number: 
Price: $11.99 USD
_
Quantity: 1
Item: Discount
ID Number: 
Price: -$5.99 USD
_

Subtotal $6.00 USD

Shipping $8.99 USD

Total $14.99 USD

You paid using: American Express x-1018

This credit card transaction will appear on your statement as PAYPAL *SIGMALL.

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ADDITIONAL INFORMATION
PayPal, Inc., as the licensee, is liable for non-delivery or delayed delivery of your funds. PayPal, Inc. is licensed to receive and transmit money under New York law.
You have the right to cancel a transaction for a full refund unless your designated recipient has already received the payment. However, since most PayPal payments are received within seconds, you may not be able to cancel your payment for a full refund once the payment is made. To determine whether your payment is eligible for cancellation, log in to ‪PayPal.com‬, select the transaction in your transaction details, and select Cancel, or call PayPal Customer Service at ‪[protected]‬. Disputes related to purchases are addressed in PayPal’s User Agreement.

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Ditas Tumakay
, US
May 21, 2020 9:49 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I still haven't received my order but the amount was quickly deducted from my account! What's going on?!?

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Daniel2020
, US
May 21, 2020 8:17 pm EDT

I ordered an IP Camera from Chinatera's website using Paypal for payment for $74. Paypal took my money right away and emailed a very nice receipt but nothing from the seller how to contact or track my order. My card company will reverse the charges, but this is time consuming and very unprofessional. Do not buy from Chinatera or pay with Paypal you will have problems...

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Ditas Tumakay
, US
Apr 28, 2020 6:54 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I placed an order on April 18th the amount of almost $39.00 was immediately deducted from my account but I have yet to receive my order or even a tracking number. How can I contact this company?

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Marie.Eve
, US
Jun 12, 2020 8:56 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Same thing for me. It's very difficult to find help ether on Paypal site. Poor customer services and no way too find our money back.

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toni marie delvecchio
, US
Apr 16, 2020 2:24 pm EDT

receipt number [protected]
invoice number c12692052279395.1
where is my order. you took my money real fast but did not receive a thing?
thank you toni delvecchio

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Gyula
, CH
Aug 28, 2019 6:58 am EDT
Verified customer This comment was posted by a verified customer. Learn more

1 month ago on 05.August 2019 I ordered from CHINATERA LIMITED a Huaway smart wach. Payed by PayPal 320.39 Swiss Frank. Still no notification yet!

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Georg Linke
, US
Mar 04, 2019 2:28 pm EST

I received a damaged item purchased from “CHINATERA LIMITED" paid via PayPal. That company never responded to my messages until I escalated a case with PayPal. My experience with that company was terrible and I will never deal with them again.
PayPal has a ‘Return Shipping on Us” service which must be active when the order is placed. So make sure to activate this service in case you ever need to return an item. Without the PayPal Shipping on Us Service, typically return shipments to China are not practical for low cost items as the minimum shipping cost from US to China is $15 or more.

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Annelise001
, ZA
Jan 24, 2019 3:48 am EST

Still waiting for my Rear Brake Pad Wear Sensor for BMW E81 E82 E87 E88 E90 E91E92 [protected]
Item #: 182743 . Receipt No: [protected]

Please refund me ASAP as you cannot de;iver

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Marko66
, AU
Dec 11, 2018 9:20 pm EST

Beware of Chinatera Ltd and Paypal. I purchased a gas detector through them on Newfrog. It arrived but without a manual so I have no idea how to operate it and have no information on calibration, etc. This means that the items is useless. Chinatera have no contact information at all. I lodged a request to Paypal for either the contact details for Chinatera, to arrange for a manual to be delivered or for a refund. Paypal were useless.

Paypal are supposed to provide purchase protection; "Purchase Protection covers all eligible purchases where PayPal is used, as well as payments made through our website. To take advantage of Purchase Protection, we require, among other things, that PayPal accounts be kept in good standing and ask that a dispute be filed within 180 days of your purchase or payment". Don't trust them either; they were useless and the customer service from them was non-existent.

Avoid using either Chinatera or Paypal at all costs.

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AndiNinjetti
, US
Nov 30, 2018 2:15 am EST

I submitted a complaint about chinatera limited to econsumer.gov and i suggest everyone here does also. Maybe with enough complaints we can get this [censored] criminal scam company shut down.

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Margaret Perry
, US
Jul 06, 2021 1:05 pm EDT

Hi I am from the uk and ordered from Chinatera limited, I have not received anything no email receipt however ! I did pay via PayPal . Can I use the website to complain and is it uk based ? Thank you

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john b cassar
, US
Nov 27, 2018 2:36 am EST

PLEASE note that i have not received my item No [protected], tracking no UF030773865SG.It was due on 23rd november .

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ASTON55
, SE
Nov 25, 2018 9:40 pm EST

They are on EBAY and fool people. I bought this from them and paid with paypal.
5x10x = 50pcs 90cm LED Röhr Tube Batten Light Leuchtstoffröhre Deckenleuchte Kaltweiß. On German ebay.
But they do not want to deliver. Said it was over in the store but they had several ads with 90cm LED Röhr Tube Batten Licht Leuchtstoffröhre Deckenleuchte Kaltweiß. in both Germany and England.
WARNING WARNING WARNING
In Germany they are called led_piazza_2016
and in England under the name tamy-sun on ebay
WARNING WARNING WARNING

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ASTON55
, SE
Nov 25, 2018 9:47 pm EST
Replying to comment of ASTON55

Wrong name in England it should be lilangda-led on EBAY NOT tamy-sun

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abraham sandel
, IL
Oct 02, 2018 2:57 am EDT
Verified customer This comment was posted by a verified customer. Learn more

what about my order for 3 swim goggles item no. [protected] tracking no hkanh1809110073640
a.sandel
ab.sandel@gmail.com

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Chris Nelligan
, US
Sep 03, 2018 5:45 pm EDT

they took my money out of pay pal over a week ago
never sent shipping info nor have they answered any emails i sent for tracking number if they did ever ship phone

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peter chow
, CA
Aug 20, 2018 3:49 pm EDT

The camera on the unite is front 1.3MP n rear is 2.0MP but in the add it said front 2.0mp n rear 8.0MP

also the auto on/off timer does not work.

and with whatsapp video call i can not hear the other party but they can hear me.

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Terente
, ES
Aug 15, 2018 11:19 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

ami sorry that you are not a word you say that the package is received within 48 hours .but the last four days of purchase not know. respectfully. Cornel quince Número de orden:NF2018070312272903629

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Ruxandra Roxin
, RO
Aug 14, 2018 1:40 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I did not receive the item I paid for it by PayPal On july 7 (15.30€) The transaction ID is 04R11092G K237815X .I Wang the item or my money back.

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Ulla Bengaard Sørensen
, US
Jul 08, 2018 11:32 pm EDT

Scam jeg har bestilt diamant painting men har ikke modtaget varen og yderligere er så så frække at trække 3998 kr på mit kort til premira air limited
Hvad fandme er det for et fup firma godt mit kort er spærret og der er lavet indsigelse på jer
Hold jer langt væk fra det fup firma

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Terente
, ES
Jul 08, 2018 1:50 am EDT
Verified customer This comment was posted by a verified customer. Learn more

santeti o companie inselatoare, am sa va fac o reclama buna pe internet (international)?

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Terente
, ES
Jul 08, 2018 1:51 am EDT
Verified customer This comment was posted by a verified customer. Learn more
Replying to comment of Terente

bani mei hotilor

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Terente
, ES
Jul 08, 2018 1:48 am EDT
Verified customer This comment was posted by a verified customer. Learn more

daca nu se poate livra comanda, cer rambursarea banilor . am platit si asigurarea, cer rezolvarea problemei in 48 ore

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Terente
, ES
Jul 08, 2018 1:45 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Número de orden:NF2018070312272903629

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Terente
, ES
Jul 08, 2018 1:40 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Número de orden:NF2018070312272903629( Lepai LP-268A 12V 2ch Mini Super Bass Hi-Fi estéreo Audio Amplificador nu am primit produsul, si este asigurat nf .santeti o companie inselatoare .cer rambursarea banilor in contul meu de unde iati luat .urgent multumesc?

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Hotel Inspector Canada
, US
Jun 18, 2018 2:03 pm EDT

I placed an order for coins (Bitcoin replica) and have not received my coins, the order was in May.

Someone please advise.

Howard

hbrickpond@gmail.com

Encl;

paypal 7-May-2018 13:15:10 PDT
Transaction ID: 17088664C7500235L

Hello Howard,

You sent a payment of $4.28 CAD to CHINATERA LIMITED
(hkpaypal@newfrog.com)

It may take a few moments for this transaction to appear in your account.
Merchant
CHINATERA LIMITED
hkpaypal@newfrog.com
Instructions to merchant

Description Unit price Qty Amount
Gold Plated Iron Bitcoin Commemorative Antique BTC Coin Art Collection Gift Home Decoration Crafts Non-currency Coins E5M1
Item# 186733.01 $2.14 CAD 2 $4.28 CAD
Subtotal $4.28 CAD
Total $4.28 CAD
Payment $4.28 CAD
Payment sent to hkpaypal@newfrog.com

Invoice ID: NF2018050713145359620

Issues with this transaction?
You have 180 days from the date of the transaction to open a dispute in the Resolution Center.

Questions? Go to the Help Center at www.paypal.com/ca/help.

This email was sent to hbrickpond@gmail.com for the ongoing support and maintenance of your account. To manage your communication preferences, please visit our Preference Centre

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Edward Holman Jr
, US
Jun 17, 2018 9:37 am EDT

I have NOT received the item that I paid for as listed here-in below. Where is it, and when will I expect it to arrive. What method of shipment will it be delivered to me; from UPS, FedEx, UPS, USPS or by whom?
Seller info CHINATERA LIMITED Invoice IDPB2018060311324775429
Purchase details
Eye Jeweler Watch Repair 20X Magnifier Magnifying LED Lights Glass Loupe Lens
$4.61
Item #21068
I paid with PayPal via my bank and expect you to also live up to your seller and shipping agreement and get the merchandise to me Immediately, please. Thanks, Edward Holman Jr.

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tilsalg
, US
May 28, 2018 10:19 am EDT

CHINATERA LIMITED is a scam-company ; they dont deliver the goods you pay for.

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Edward Holman Jr
, US
Jun 17, 2018 9:39 am EDT
Replying to comment of tilsalg

I will force a refund rest assured, and so should everyone else who purchased items from this scam company.

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Ulla Bengaard Sørensen
, US
Jul 08, 2018 11:33 pm EDT

Ja i den grad

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Mosa Matshato
, ZA
Dec 12, 2018 5:53 am EST
Replying to comment of tilsalg

I placed an order dated the 5th of December 2018 and recieved my order on the 11th of December 2018. after going through all the complains I gave up n my surprice the Fastaway courier called me for the delivery, just be patient u will recieve ur order

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John Keogh
, AU
May 15, 2018 6:54 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi I purchased an ultrasonic tank level meter and i cant get it to work, we have lost the instruction manual so wondering if you could email one to johnannekeogh@gmail.com . The transaction ID is 2NH25655G80691500. Thank you John Keogh [protected]

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Edward Holman Jr
, US
Jun 17, 2018 9:43 am EDT
Replying to comment of John Keogh

I recommend that you get a refund back from this company immediately They do not follow through with what they say.

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GöranJ
, SE
May 07, 2018 6:04 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Can I have a new phone or money back.

Göran Johansson