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The good, the bad, and the ugly - discover what customers are saying about China Courier Service Corporation

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ComplaintsBoard
C
10:18 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

China Courier Service Corporation DELIVERY

I didn't receive the shipment, it's really urgent. I can't reach the Service Hotline: 11185 operator answer it's wrong number
I ordered since 15 days now and track wrote
EE477441288CN
  
Timing Site Status
  [protected]:12:00 City of Shanghai Posting
  [protected]:25:00 City of Shanghai Despatch from Sorting Center
  [protected]:46:02 SHANGHAI Arrival at Sorting Center
  [protected]:56:25 SHANGHAI Despatch from Sorting Center
Since 3 december, I have no news. We leave newt week on wednesday 15th. Please let me know, it'a present for winter et for christmas.

Read full review of China Courier Service Corporation and 8 comments
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The complaint has been investigated and resolved to the customer’s satisfaction.

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Akino
, NG
Dec 29, 2011 10:16 am EST
Verified customer This comment was posted by a verified customer. Learn more

My order is yet to be delivered by ems. Kindly leave a note at the door and let me know where to pick it up.

Tracking number is:EE661392179CN

Timing Site Status
[protected]:00:00 NANNING Posting
[protected]:26:58 NANNING Dispatch from Sorting Center
[protected]:24:00 GUANGZHOU Arrival at Sorting Center
22:52:00 GUANGZHOU Dispatch from Sorting Center
[protected]:35:00 CANADA VANCOUVER Arrival at Sorting Center
19:35:00 CANADA VANCOUVER Handed over to Customs
[protected]:09:00 CANADA VANCOUVER Released from Customs
[protected]:58:00 CANADA N2E Arrival at Delivery Office
[protected]:23:00 CANADA N2E Attempted delivery

nothing has been done since the 23rd o December 2011. Its an urgent package and the purpose is being defeated by this unexplained delay. Please advice on how to pick it up.

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Akino
, NG
Dec 29, 2011 10:15 am EST
Verified customer This comment was posted by a verified customer. Learn more

My order was not delivered. KIndly leave a note at the door and let me know where to pick it up.

Tracking number is:EE661392179CN

Timing Site Status
[protected]:00:00 NANNING Posting
[protected]:26:58 NANNING Despatch from Sorting Center
[protected]:24:00 GUANGZHOU Arrival at Sorting Center
22:52:00 GUANGZHOU Despatch from Sorting Center
[protected]:35:00 CANADA VANCOUVER Arrival at Sorting Center
19:35:00 CANADA VANCOUVER Handed over to Customs
[protected]:09:00 CANADA VANCOUVER Released from Customs
[protected]:58:00 CANADA N2E Arrival at Delivery Office
[protected]:23:00 CANADA N2E Attempted delivery

nothing has been done since the 23rd o December 2011. Its an urgent package and the purpose is being defeated by this unexplained delay. Please advice on how to pick it up.

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kac1983
, US
Dec 18, 2011 2:00 pm EST
Verified customer This comment was posted by a verified customer. Learn more

It is absolutely rubbish service. Be careful - do not use it ! I am still waiting for my item, is says on the tracking page that it has been delivered and nobody sign for. This is lie. I was at home all day and nobody came.

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BAE-UAE
, AE
Mar 09, 2011 8:58 am EST

I purchased a GUCCI shoes at 160 USD from trader web site www.clarksonsale on 15/02/2011 from California-USA. Since then the shipment not received and they are giving excuses and promises without any action. Today I received an e-mail with tracking number EE580245414CN via EMS. The text message is as follows:

Hi, there. your order [protected] was sen out. the tracking number is EE580245414CN. you can click the link to track your order:
http://www.ems.com.cn/english-main.jsp
There may be some delay on the Internet. so you can track the order a few days later.
sorry for the delay. (Source: sub.customers.service@gmail.com)

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nicole schnabel
, IT
Jan 04, 2011 2:53 pm EST
Verified customer This comment was posted by a verified customer. Learn more

shpt nr. EE484366123CN
Good morning, this shpt has been collected on 8/12 and it seems to be still on China side . last tracking is a despatch is Bejing on 16/12 but nothing ever arrived in Italy. Did it really left? we cannot reach Chinese custoemr service nr. Could you pls let me know? it was a Christmas gift for a boy.
email address:
nicole.schnabel@dhl.com or
andreamaria.bertolucci@fastwebnet.it
Thanks

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Wanda Metzmeier
Reidsville, US
Jan 03, 2011 10:10 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I ordered from ::: ty sode co ltd putian cn, and them using EMS express service. I still haven't recieven my order. This is routing # and it shows I never recieved my order

EE473075345CN

 
Timing Site Status
  [protected]:35:00 BEIJING Posting
  [protected]:38:00 FUWAIYINGYUNBU Despatch from Sorting Center
  [protected]:43:52 BEIJING Arrival at Sorting Center
  [protected]:39:29 BEIJING Despatch from Sorting Center

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JULIA LADEN
, US
Dec 27, 2010 9:01 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I HAD ORDERED SOMETHING FROM SHANGHAI CHINA DECEMBER 9TH AND STILL HAVE NOT RECEIVED ANYTHING MY TRACKING NUMBER KEEPS SAYING THE SAME THING. I THINK THIS WAS ALL A SCAM. AND IF IT IS I WANT MY MONEY BACK. THERES NO WAY THAT THE PLACE I ORDERED IT FROM IS SAYING IT WAS SHIPPED AND I CALL USPS AND GIVE THEM MY TRACKING NUMBER AND THERE SAYING IT'S STILL IN CHINA. AND THERE'S NO CONTACT NUMBER NOT EVEN FOR THE PLACE I ORDERED FROM, I E-MAIL THEM AND THEY SAY MY PACKAGE IS ON IT'S WAY JUST THE RUN AROUND. I AM HIGHLY UPSET IT WAS A CHRISTMAS GIFT AND CHRISTMAS IS OVER. SO PLEASE YOU TOOK MY MONEY PLEASE SEND MY PACKAGE

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DUMON
, FR
Dec 21, 2010 3:35 pm EST

PLEASE COULD YOU TELL ME WHAT HAPPENS TO MY PARCEL. I ORDERED ONE MONTH AGO . THE TRACK NUMER IS EE448712394CN.( I SUPPOSED IT IS STOPPED AT THE CUSTOMS AT THE AEROPORT. PLEASE COULD YOU DO SOMETHING IT IS URGENT. MY EMAIL ADDRESS IS : marylebihan@yahoo.fr THANKS

ComplaintsBoard
M
11:43 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

It might very well be a scam because I haven't received my package that I ordered from China. There isn't really contact information other than where they are located, I tried calling and it's not an accessible number. It says my delivery was not a success but they aren't trying to fix it.

Read full review of China Courier Service Corporation and 35 comments

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