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Chilis Smithfiels RI / Customer service

1 371 Putnam Pike Smithfiels Rhode Island, United States

We are regular customers at Chilis who tip Very Well and tonight we where treated like strangers we simply asked the bartender to turn down the TV and were told that the TV had no remote and had to stay at that volume it was at. After hours of dining and barely being able to hear each we watched the bartender turn down the TV. When we approached her with the issue she was rude and dismissive and at that point the waitress came over and basically began to insult myself and my parents (who are Seniors) telling us that it's too bad if it bothers us that the TV was too loud, it bothers her when people laugh or talk too loud. I have never been so disrespect in my life and I can tell you that we will never visit Chilis again !!!

Re
Jan 16, 2016

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