Menu
Children's Place
Children's Place Customer Service Phone, Email, Contacts

Children's Place
reviews & complaints

www.childrensplace.com
www.childrensplace.com

Learn how the rating is calculated

1.1 318 Reviews

Children's Place Complaints Summary

3 Resolved
306 Unresolved
Our verdict: If considering services from Children's Place with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
Verified
The authenticity of the customer service contact information for Children's Place has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of Children's Place. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Children's Place reviews & complaints 318

Filter reviews by rating
5
8 reviews
4
0 review
3
0 review
2
1 review
1
0 review
Sort by:

Newest Children's Place reviews & complaints

ComplaintsBoard
T
6:13 am EST

Children's Place worst customer service by store manager

Hi,
December 18, 2017, I visited and bought some clothes for my daughter. I was with my wife and 7 years old daughter.

This store # is 3028 and my invoice # 0208372.

This store has a square counter for paying for your goods and line of a customer is stays on one side of the counter.
I was on the opposite side of the counter and looking for some stuff while my wife and daughter were 2 aisles away from me.
This store manager (a middle age African or Caribean looked lady) very ill-mannered way loudly yell at me that "Go to the other side of the of the counter in the end of the line, move from here.
I just told her that first of all I know where the line is, I am just looking at some stuff and this is not a way to talk to your customers you are way too loud and impolite.

She yelled back and say this is how I talk and do not tell me how to talk.

I said then you should consider to change the way you talk to the customers.

She replied me back in same way loudly that"Sir cut the crap and have nice day"while she was giving me sign of moving her finger over her neck.
Almost everybody in the store looked at me and I felt so embarrassed.
There was another employee in the store a white very healthy woman in her middle age standing next to me. I looked at her and said do you think she should talk like that and she said"I know this is very rude", I asked her can I talk to the store manager and she said she is the store manager. I asked her what is her name and she said I can not give you her name. I asked what is your name as you are refusing to give her name as you are protecting her. She refused to give her name as well.
Meanwhile another customer who was passing by with his family stood and said I heard her and she was very rude and she even talk to him in the same way.
I spend almost 2-3 thousand a year online and in store and this is how I was treated in this store.
I am going to stop spending money in The Children Place and letting other people in my circle and community to do the same thing.
I am also going to put this on the social media and involve Canadian concern authorities regarding this behaviour.

I demand that she should apologise me in front of her staff the way she yelled at me in front of her for no reason.

I will also see my legal options regarding this issue.

I just wanted to let this thing bring in your notice as well. I am also going to send this information with your CEO and GM of stores and other concern company managers/directors.

Regards,

Tahir Iqbal
[protected]
[protected]@gmail.com

Read full review of Children's Place
Hide full review
ComplaintsBoard
I
9:44 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Children's Place return with receipt and tags

I went in to Children's place in Miami, FL on Flagler Street on 12/24/17. I took some shoes and a head band for exchange with receipt and tags. They stated because of store policies they were unable to exchange my purchases because it was passed the date of return. I wasn't asking for my money back simply just an exchange for bigger shoes (because they were too small on my daughter). The cashier was very unhelpful, like she had no idea what to say because she was afraid to say the wrong thing, then I asked for the manager and she shrugged her shoulders and said "sorry" can't do anything.
That's so wrong to treat any costumer that way. I worked in costumer service for many years and was always taught try and make sure the costumer leaves happy and to always find a solution, obviously Children's Place has a different idea and "policies". Very disappointed at Children's Place and the unhelpful staff.

Read full review of Children's Place and 1 comment
Update by Ivonne S
Dec 27, 2017 1:16 pm EST

Update on my compliant!

I had a children's place rep contact me and they gave me $25 in Children's Place reward points to use for a bigger size on the shoes. Now that's COSTUMER SERVICE!

Thank you Chris!

Hide full review
1 comment
Add a comment
R
R
Rational Human
, US
Dec 27, 2017 10:22 am EST

They have very CLEAR policies. 45 days return or exchange. 45 days is VERY generous as most stores only offer 30 days and some offer only 14. 45 days is a LONG time to return/exchange items. Your purchase was made over 45 days ago. They could be a previous season's wardrobe. They did nothing wrong.

I
Author of the review
I
Ivonne S
, US
Dec 27, 2017 12:49 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Like I said EXCHANGE for BIGGER size! Product was still in the store, plus the attitude and not willing to help is something VERY wrong!

ComplaintsBoard
K
5:26 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Children's Place order cancelled

I ordered clothes for my children online for Christmas. Usually I go into the store but due to some personal issues I ordered online. I received an email the next day that my order had been cancelled. So I waited about 3 days for my money to be returned to me and nothing happened, so I called customer service and they said i needed to talk to my cardholder. I talked to my cardholder and they told me to call the place that I ordered from and every time I called they had some excuse or another and I had to wait on the phone for over an hour. They told me that I wouldnt get my refund until AFTER Christmas. I am NEVER shopping there again.

Read full review of Children's Place
Hide full review
ComplaintsBoard
L
4:54 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Children's Place not getting my order as promised by christmas

I went online on December 19, 2017 I see children's place has a sale and in the bottom of the screen I see it says if order by extended orde by 12/19/17 5pm and get your order by Christmas so I wanted to make sure that was true so I called the [protected] and they confirmed that if I order by 5pm December 19 I will received my order by Christmas. Well I was lie too and I don't appreciate it. Children's place promises to ship something they could not complete and now i have to go out and purchase more gifts because you lie to me. I will pay off my credit card and I will never order from this company again. I called customer service several times and everyone kept saying for me to way for the confirmation that I will received my order on time. I got the tracking number and my order is not being deliever until Dec 27, that's very unfair after I was told I would received it by Christmas.

Read full review of Children's Place
Hide full review
ComplaintsBoard
K
9:20 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Children's Place never received my refund

i place a order on 12, 1, 17
didn't received it call and was told a refund will be credited back to me the money transfer was on 12, 12, 17 but never ended up in my account after several times trying to contact the children place and bank at the same time lne of your supervisor told the bank the tranfer number of my refund my bank also told the children place supervisor that my bank do not accept money transfers
IM ASKING PLEASE PUT MY MONEY BACK ON MY CARD ENDING IN 2961
I TRULY BELIEVE THAT YOUR ARE TAKING ADVANTAGE OF ME A MENTALLY DISABLED PERSON THAT HAS BEEN SHOPPING WITH YOUR FOR A LONG TIME AFTER THIS I DONT BELIEVE I WOULD NO LONGER

Read full review of Children's Place
Hide full review
ComplaintsBoard
R
5:23 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Children's Place issues with online orders

I have had MULTIPLE issues with online orders. The first issue I had was Children's Place not applying my $70 worth of rewards toward my purchase, even though it said they were applied in my checkout, and instead charged my credit card. So I had to call customer service, cancel the order, and start all over. On top of that I had to wait 10 DAYS to get my money back. I was promised I would receive $15 worth of rewards points to make up for all of the issues, which of course did not happen. So I placed my order again, which was time consuming but I had no other choice since Children's Place can't take orders over the phone which is very lazy in my opinion. This time my order gets cancelled without ANY notification. I waited patiently for my order to arrive and after 2 weeks goes by with no shipment yet I check my order online to see the cancellation notice. I call to ask what is going on with this order and the representative tells me all 12 of my items are no longer available, which makes no sense at all. I asked to talk to a supervisor at this point and then got hung up on. I am beyond frustrated and will never shop here again. I can't believe how horrible the customer service has been.

Read full review of Children's Place
Hide full review
ComplaintsBoard
M
4:16 am EST

Children's Place terrible service

Can't say anything about their clothes. I was their first-time buyer and of course, I didn't expect my first experience would be bad.
I ordered an item but never received it. To find out why, I called their hotline that was constantly busy. Then someone picked it up and asked me to wait for a little longer. But I was on hold for almost 40 minutes. Is that their "a little longer"?
I needed their assistance, that's why I had to wait for them to pick up. By the way, they were useless and didn't help me. They just advised me to wait. Cool.

Read full review of Children's Place
Hide full review
ComplaintsBoard
C
8:18 pm EST

Children's Place the quality of the clothing

I purchased several clothing items for my daughter who is in preschool. The majority of these clothes have holes in them in several spots. I have had them 3 months. I have shopped at the children's place for 9 years however, I may have to go elsewhere to find better quality clothing. I have always enjoyed the clothing made by the children's place however, if I have to replace my kids clothes every 3 months it's not worth it. Also, when I emailed the contact email from the website, I was given a generic reply stating thank you for letting us know you had an issue, well pass the information along. No resolution. Ridiculous.

Read full review of Children's Place
Hide full review
ComplaintsBoard
B
10:53 pm EST

Children's Place product

I should probably stop buying from children's place, i ordered few leggings for my daughter online and bought some in store, . Just with one wash everything faded out, i took them to store and asked them to take and give me refund and lady said she can only give me what is the price that day. I am not going to shop here. I spent $300 on kids clothes and that's what I got very disappointed. Below is just one picture.

Read full review of Children's Place and 1 comment
View 0 more photos
Hide full review
1 comment
Add a comment
P
P
pobarjenkins
Minneapolis, US
Dec 10, 2017 12:47 am EST
Verified customer This comment was posted by a verified customer. Learn more

Did you have your receipt? What was the original date of purchase? Typically they only refund current pricing if a customer doesn't have the receipt, in which case they are right to do so.

ComplaintsBoard
A
8:07 pm EST

Children's Place customer service

As I was shopping in the store this evening I overheard an employee being exceptionally rude to another customer. I didn't hear everything that the conversation was about but it was enough for me to decide that the items I wanted to purchase were simply not worth it. I have never been to a store where the customers were treated so poorly. I happened to catch the name Genie on the nametag. If that's the standard that the store is being held to then I would prefer to take my business somewhere else. For a store that is named The Children's Place is most certainly is not very children oriented.

Read full review of Children's Place and 1 comment
Hide full review
1 comment
Add a comment
P
P
pobarjenkins
Minneapolis, US
Dec 10, 2017 2:03 am EST
Verified customer This comment was posted by a verified customer. Learn more

As you did not directly participate in the conversation, you do not know the entire story. You may be correct, but it's also possible that the customer was threatening, or a thief, or the instigator in general. It really isn't any of your business, but you do have the right to shop where you wish. I hope you put your items back where they belonged at least.

ComplaintsBoard
D
12:50 pm EST

Children's Place wrong packing slip

Ordered my daughter a pair of snow pants which I wasn't overly excited about because I was pretty disappointed with the quality of the last pair I bought at the children's place but I couldn't find them anywhere else so I bought them. I ended up finding a thicker pair else where so I bought those and planned on returning the ones I ordered. I went to the store in Augusta ME to return the snow pants the cashier said she could put the money back on my master card or give me a gift card, well I don't have a MasterCard but the packing slip said they were ordered with a MasterCard so I look at the packing slip closer after she put the money on a gift card. the backing slip that came with my order was for a brown sweater for a women in a different state 😡. I would like attention to detail should be one of the job requirements. And good customer service skills for that cashier, she was annoyed with me from the start because I had the nerve to return something I wasn't happy with. So disappointed

Read full review of Children's Place
Hide full review
ComplaintsBoard
S
3:15 pm EST

Children's Place order placed

I placed an order november 29. Saw no movement for days then started to see items being cancelled one by one. I had 14 items total ordered and more ham half were cancelled. I called to have the whole order cancelled so I could go into the store and buy the stuff I needed for christmas. The next day the remainder of the order ships and now i'm told it'll be another 10 days until the money from the cancelled items is refunded to me. That's bs. These are supposed to be christmas gifts and now they're going to be late because they take forever to do anything, don't do it right, and the customer service is [censor]. Never again will I order from here.

Read full review of Children's Place
Hide full review
ComplaintsBoard
A
6:17 pm EST

Children's Place online ordering

Yesterday I placed an order online for two sweaters for my children's school activities. I put my husband as the person to pick up. I just had a serious surgery on Wednesday. I am in no position to drive or be mobile to the point to pick up an item from a store. I arranged Pick Up for the store in Huntington Park, CA which is near my husband's job and would be easy to pick up. I should mention this store is a 45 minute drive from our home. When my husband went to pick up my husband was not listed. The store associate was rude to my husband. She said my husband and I do not have the same last names as this was proof my husband was lying. We live in a modern society. I have chosen to keep my maiden name. Many couples are doing this. There was no need for this comment by your associate. We both find it disrespectful. I called your Customer Service to have my husband's name added to pick up and they said there was no way in the system to add him now that the order is placed and ready for pick up. I find this ridiculous that your system does not have this capability. The Customer Representative suggested I let Order cancel and redo my order. This is such an inconvenience to the Customer. I am completely dissatisfied with your Company, which is a shame because I have been buying from your company for the last 15 years but I will take my business else where.

Read full review of Children's Place
Hide full review
ComplaintsBoard
S
5:37 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Children's Place promo code e-mail

I recieved a e-mail on 11-25-27 stating "Here's $20 to spend". The e-mail stated that the coupon was valid on a single purchase and expired 12-2-27. I was unable to view the coupon code and apply it at check out. This was seperate from the "place cash" e-mail I revieved. I called customer service for assistance placing my order and applying the $20. After confirming this was sent from Children's Place a rep and 2 supervisors refused to honor the coupon. After one hour on the phone the manager disconnected the call with no warning. This is terrible customer service and I would like this rectified immediately.

Read full review of Children's Place and 1 comment
View 0 more photos
Hide full review
1 comment
Add a comment
P
P
pobarjenkins
Minneapolis, US
Nov 25, 2017 10:15 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Did they tell you why they wouldn't honor the coupon?

ComplaintsBoard
J
10:04 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Children's Place store in general

Someone from your Corporate office really needs to visit the store in Bakersfield, California. This store is so disgusting that it's gross just to walk into. I hardly shop at this store for that reason. There is clothes all over the floor, on the floor behind the counters, dirty clothes from where it has been dragging on the floor and the sizes are not even coordinated. I can not believe that these employees can't take the time out after the store clothes to clean up and make that store nice and neat. I have never walked into a Children's Place store that looks as horrible as this one. You guys really need to look into it. I actually took pictures with my phone the day I went in because it was so disgusting.

Read full review of Children's Place
View 0 more photos
Hide full review
ComplaintsBoard
P
4:02 am EST

Children's Place kids clothes purchase order missing

I ordered few baby clothes online from Children's Place its been days there is no sign of my order . I am unable to look up in UPS with the order details which I was emailed.

This looks like a scam totally, I purchased so many times online but I have never ever encountered such kind of experience.

I would never trust this company or recommend anyone buying stuff online from them

Order Number # [protected]
Purchase Date - Nov 9th 2017

I would request refund of my order

Read full review of Children's Place
Update by p.k.priya
Nov 24, 2017 4:04 am EST

I ordered few baby clothes online from Children's Place its been days there is no sign of my order . I am unable to look up in UPS with the order details which I was emailed.
Date of purchase - 09 Nov 2017 Order # [protected]

Hide full review
ComplaintsBoard
T
9:31 am EST

Children's Place unhappy with children's place customer service

I placed an order at the end of September (fairly large order). When I did not receive it by mid October, I sent an inquiry as to the status of the order.
I did not hear back from them. Followed up 2 weeks later and was told by a client service rep "Oh yes, we've started an investigation with Canada Post, but it will take about 14 business days to hear back". She provided no details on WHEN the investigation was ordered.

Never heard back from Children's Place - so I called them back today (November 14) and after being placed on hold for about 30 minutes, I was told "Canada Post says they delivered it". I expressed confusion because when I look up the tracking number it does NOT say that it was delivered.

I asked them for proof that Canada Post says that they delivered it.

They said that they would offer me a one time COURTESY refund. And that if I don't receive the refund within 7 business days to take it up with Paypal.
When I asked for an email to confirm that I would be getting a refund, the rep expressed surprise - saying generally they do not do it - but that she would because I requested it.

Thank you for the refund - but I feel as though I've been given very poor customer service. I had to repeatedly follow up. Children's Place provided NO proof of Canada Post's claim that it was delivered to dispute the information I can get online using the TRACKING number. And now I'm made to feel that I'm somewhat dishonest and that Children's place is doing me a huge favor by refunding me as a one time courtesy?

Claim # 3526424

Read full review of Children's Place
Hide full review
ComplaintsBoard
F
10:16 pm EST

Children's Place website

Hi, I'm Kathleen Wilson, today nov 8, I received a email for 60% off site wide, however I have been trying to check out all afternoon & until now 10:56 pm it's still not possible. I had 8 items in my cart to check out now the site has whipped my cart clean, will not allow me to add anything else & then this message popped up, sorry but our site is down. This is very inconvenient & now I will lose my chance of getting my 60% discount.
Is it possible to fix the website & give another day of 60% off? I would appreciate that so much.
Thanks
Sincere costumer Kathleen Wilson
Email: [protected]@hotmail.com

Read full review of Children's Place and 4 comments
Hide full review
4 comments
Add a comment
N
N
nadia456
, CA
Nov 24, 2017 8:26 am EST
Verified customer This comment was posted by a verified customer. Learn more

I am sick of their customer service. They have such incompetent reps over the phone who do not even know what they are saying.
i placed an order on Monday nov. 20th and chasing them for update on the shipping status. The rep always tells me the shipment will be with me with-in the next 24-48 hrs but is never able to give me the trk#. I am already regretting placing an order with them!

D
D
D. Hinojosa
, US
Nov 09, 2017 2:24 pm EST

SAME EXACT ISSUE WITH ME. I CONTACTED CUSTOMER SERVICE AND THEY HAD NO IDEA WHAT I WAS TALKING ABOUT. SUPER UPSET AND WHATS EVEN WORSE IS THAT THEY ARE NOT ACKNOWLEDGING US AT ALL. NO RESPONSE ON ANY SOCIAL MEDIA SITES AND THEIR CUSTOMER SERVICE IS NO HELP.

K
K
Korby
, US
Nov 09, 2017 11:55 am EST
Verified customer This comment was posted by a verified customer. Learn more

I have the exact same complaint, and I did contact them and was told that they were unable to do anything about it. Told me that there were absolutely no problem with their website. I tried 3 different computers and my phone! The stores must be doing really good to no need a $200.00 order! I am a school principal and I will be sharing my experience.

P
P
pobarjenkins
Minneapolis, US
Nov 09, 2017 1:21 am EST
Verified customer This comment was posted by a verified customer. Learn more

I would contact Children's Place directly over the phone for assistance. They may need to enter the discount manually if they honor it for another day.

ComplaintsBoard
K
11:58 am EST

Children's Place clothing

I went to the children place at eastchase mall to purchase clothing for my daughter for her birthday and got a few extra items mind you I'm from Greenville Al. So I don't normally come to Montgomery unless I have too. Got home and noticed that the cashier left the security magnet on my babies outfit she was going to wear on her birthday the morning of her big day. Had no time to go back that day mind you it takes 30.00 to get to and from Montgomery. So I had to wait until I had time tried to call with no answer to let the worker know that I was coming back. So this was Tuesday and I couldn't get back until the following Monday got into the store to face a cashier that was rude when I got in with bag of clothing I brought that day all I wanted was the lady to take the alarm off but the lady was so rude I started to return every she never apologized for their mistake or even me have to return spoke with management on duty told her the incident and when she was told that I didn't get a sorry from the cashier. She let out a bit of an apology. I think this location has definitely lost my business and I carry your credit card I may have to rethink my decision to shop this business I want to support businesses that respect their customers.

Read full review of Children's Place and 1 comment
Hide full review
1 comment
Add a comment
P
P
pobarjenkins
Minneapolis, US
Nov 08, 2017 3:45 am EST
Verified customer This comment was posted by a verified customer. Learn more

While the cashier could have apologized, you mentioned that the manager did give an apology. If your return was processed successfully then I'm unsure what else they can do to resolve your issue.

ComplaintsBoard
N
9:28 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Children's Place customer service

I placed an online order in August 2017. Then I returned three items for a value of $24.80 on October 4. The amount was credited to my account two days later. Then I noticed on October 12, they had taken $24.80 out of my account. When I contacted them, they told me that their computer system was accidentally crediting double, so they took the money because they had refunded me twice. NOPE, that didn't happen. So I had to file a dispute with my credit union for the return of my $24.80. They have indeed lost a valued customer!

Read full review of Children's Place
Hide full review

Children's Place Customer Reviews Overview

Children's Place is a retail company specializing in children's apparel and accessories. They offer a range of products including casual wear, shoes, and school uniforms for kids of various ages, from newborns to young teenagers. Their services include online shopping through their website, with options for shipping or in-store pickup. The brand focuses on providing a variety of styles and sizes to cater to the diverse needs of children's clothing.

Children's Place In-depth Review

In summary, Children's Place offers a user-friendly website with a wide range of children's clothing that is both high in quality and affordable. Their customer service and shipping options are reliable, and they provide a satisfactory shopping experience overall. However, there is room for improvement in terms of ethical practices and inclusivity.

Website Usability and Design

The website is easy to navigate, with clear categories and filters. Mobile responsiveness is good, making shopping on-the-go convenient. Visual appeal is pleasant with bright colors and engaging images that attract the eye.

Product Range and Selection

  1. Variety of sizes and age groups cater to children from babies to teens.
  2. Seasonal offerings and new arrivals are frequently updated, providing fresh options.
  3. Essentials like underwear and accessories are readily available.

Product Quality and Durability

Materials used are generally of good quality, and clothes withstand wear and tear from active children. Safety standards are adhered to, ensuring the clothing is safe for children to wear.

Pricing and Value for Money

Prices are competitive, and frequent sales offer great value. The rewards program and membership benefits provide additional savings, making it a cost-effective option for families.

Customer Service Experience

Customer service is responsive to inquiries and issues. The return and exchange policies are clear and fair. Online service is efficient, though in-store experiences may vary by location.

Shipping and Delivery Services

Delivery options are adequate with reasonable speed. Packaging is secure, and tracking communication is consistent, keeping customers informed.

User Reviews and Feedback

Customer testimonials are mostly positive, praising the quality and price. Complaints are typically addressed promptly, showing a commitment to customer satisfaction.

Size and Fit Accuracy

Items are true to size, with detailed size guides and fit descriptions available. There are options for different body types, accommodating a range of children's sizes.

Payment and Checkout Process

Payment options are secure, and the checkout process is efficient. Both guest and account holder checkout options are streamlined for convenience.

Ethical and Sustainable Practices

Information on ethical sourcing and labor practices is not prominently featured, which could be an area for improvement. Sustainability efforts are present but could be expanded upon.

Community and Social Media Presence

Engagement on social platforms is active, with relevant content and promotions. Contests and interactive posts encourage community participation.

Loyalty Programs and Incentives

The points system rewards frequent shoppers, and exclusive member offers add value. Special programs like the Birthday Club enhance the shopping experience.

Accessibility and Inclusivity

The website is ADA compliant, ensuring accessibility for all users. Inclusive sizing and representation are areas that could see more focus. Support for children with special needs is available but not extensively promoted.

Overall Shopping Experience

The shopping journey is straightforward and enjoyable, with Children's Place standing out for its affordability and quality. To improve, the retailer could focus more on ethical practices and inclusivity.

Final Verdict and Rating

Overall satisfaction with Children's Place is high. Pros include the quality, range, and pricing of products, while cons are the need for more transparent ethical practices and inclusivity. Based on these aspects, Children's Place could be rated 4 out of 5 stars.

How to file a complaint about Children's Place?

### How to File a Complaint with Children's Place on ComplaintsBoard.com

1. Log in or Create an Account:
- If you already have an account on ComplaintsBoard.com, log in. If not, create a new account to proceed.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue with Children's Place in the 'Complaint Title'.

4. Detailing the Experience:
- Provide detailed information about your experience with Children's Place. Mention key areas such as transactions, steps taken to resolve the issue, personal impact, and the nature of the problem.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you seek.

7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission Process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure each step is clear and structured to guide you effectively through the process of filing a complaint on ComplaintsBoard.com regarding Children's Place.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact Children's Place customer service

Phone numbers

1877 752 2387 +1 (204) 272-8312 More phone numbers

Website

www.childrensplace.com

Most discussed Children's Place complaints

customer service
2
(opinions to this review)

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Children's Place?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Children's Place Customer Service. Initial Children's Place complaints should be directed to their team directly. You can find contact details for Children's Place above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Children's Place. Discuss the issues you have had with Children's Place and work with their customer service team to find a resolution.