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Chicken Express / manager/customer service

Irving, TX, United States Review updated:
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My husband went to the chicken express in irving off 183 & order the 20pc. Tender family pack. Rolls & mash potatoes. What he brought home was a small order of big whole pieces. Legs & thighs. Biscuits. & no mash potatoes. I called a guy who called himself kevin & told him my issue. All he could say was "oh. Ok" there was no care or concern or attempt to resolve or compensate my family at all in any way. I asked him for a corporate/franchise number & he gives me this number : 817.368.7261
Which I called & sounds like a cell phone number to which no one answers. Ever! This is the worst customer service i've ever experienced & me being in the restaurant business myself as a manager is very u profesional & simply bad business!!

Cr
Jan 11, 2017
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