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Chicago Tribune / billing after cancelling service

1 Chicago, IL, United States

I called Chicago Tribune to cancel my Sunday/Wednesday delivery service on 2/28/2018 and spoke with Blake. Blake was sad to see me go and told me that I was paid through May 22, 2018 and that would be my last paper. It was indeed my last paper. I got requests to continue my subscription from the Chicago Tribube, but no bills, then 6/26 I get a bill from collections for $13.47. When I called the Tribune Zach said it was for papers from May 2 to May 20th. When I called to cancel back in February, they said I had already paid the $60.32 for service. Why in the world would I request and or authorize an additional 3 weeks of newspapers for a partial billing session. They will continue to go bankrupt if they continue to run business like this. How about sending an actual bill instead of going straight to collections too?!?

Dp
Jul 3, 2018

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