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Chevron/texaco Business Cards


unfair late fees/misc charges

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Contact information:
Meridian, Idaho
United States
We have used chevron credit cards in our business for 15 years. Over the past 18 months we have been charged a "check processing" fee amounting to 10% of the check amount, whether or not the payment was received on time plus the late fees are excessive and often due to one day delay in payment when the check was sent in aple time to be received by them prior to the due date. The final blow was this month when I had no product charges on the bill simply the $1.52 payment for the "check processing" fee from the month before and they charged me $10 as a "check processing" fee for processing the $1.52 check. I have talked with them and their attitude is that's the way it is, and offered no resolution to these problems. We used to use their cards exclusively and our bills ran between $3, 500-$5, 000 per month. They obviously do not care about their customers, and we have chosen to use shell oil which seems to appreciate our business.
Complaint comments Comments (0) Complaint country United States Complaint category Credit Cards

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6001 Bollinger Canyon Rd
San Ramon
United States - 94583
+1 800 243 8766
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