Chevrolet Sonic 2012 / failure to recall the car and replace defective part as per recall no. recall number: 14v417000 recall date: 07/02/2014

Alexandria, Egypt
Contact information:
Phone: +20-1066604630

I have a Chevrolet sonic Model 2012 in Egypt. I experienced a problem with the air bag coil as per the GM service center check. The air bag coil was not available at their stock and promised me to get it from Cairo branch. It has been over a month now without making this part available. Furthermore, GM Egypt informed me that I will pay for this part in spite of the fact that according to the recall 14V417000, this replacement should be free of charge. Now I am driving my car without being able to use with defective airbag coil and no response from GM Egypt about when it will be replaced. Car details are as follow
Car Chassis No. 70009
Engine Serial No. 311277

Jul 12, 2015

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