Chevrolet
reviews and complaints

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The vehicle was delivered on 24th Evening and subsequently it was sent back to your office on 25th and and delivered to me back on 25th evening and I took the vehicle to Chennai on 26th morning and on the way the brake completely failed and met with an accident and informed your staff on 26th at 13:36pm and i returned back to Trichy on 27th. Subsequently I had to rush to chennai to settle the issue with the other vehicle and went bvack to chennai. I spoke to your staff on 29th 11.46am so that they can take the vehicle and they said that was not possible that day. Then we had discussions overphone on 30/5 at 11:07AM and 16:37Pm.

After settling the issue at chennai I reurned back on 31st night and I reached your office 1/6/2012 with the vehicle so that we will discuss further. I was told to wait for 2 hours and refused to give me an work order or log book copy and asked to leave the car without even acknowledging the receipt. I spoke to your people at sales and they were kind enough to say that they will look into the matter. However no one called till evening . I called them in the evening and I was told that no responsible person is available to decide. I feel I am totally let down by Chevrolet and Jayaraj Karz. I want an immediate answer and my vehicle to be repaired and handed over to me immediately. May be as I wrote in my previous mails that Chevrolet may be in a position to take the vehicle back and refund the money what ever I have paid.

Hope some one will read and resolve the issue.

After buying this vehcle I recomened to three of my firends and they too bought the vehilce and they are already started scolding me .

Regards

K. Paranthaman B.E., M.B.A., M.B.A.(USA)
Sun Energy
3, AK Building
9A Cross East
Thillai Nagar
Trichy - 620 018

Cell: [protected]

After my complain by email on saturday, 26.5.12, to Chevrolet, gurgaon, about non-receipt of smart card / blue book, from the dealer, Dulichand Motors, , a call was given to me. The car registration department people of dulichand motors, EM BYPASS, Kolkata, asked me to enquire about the delivery of smart card/ blue book from the nearest Post Office.

I also received a call from the Chevrolet, Gurgaon Office, asking do the same thing.
After enquiring about the smart card / blue book from the nearest post office, it was told to me, till Tuesday, 29.5.12, they have not received any smart card / blue book in my name.

My chevrolet beat car no. was fitted on 31.3.12, saturday.

Today, it is 30.5.12, Wednesday, almost two months are over .
Till now, i have not received my smart card .

I have one more car, thats Maruti Suzuki, Wagon R, but from them i didnot get this trouble.
Was this a mistake to buy a car from a renowned company like Chevrolet, thats why so much trouble.

MR.FORDLUKAS WHO TELL OUR SELF AS ADIPLOMAT OF CHEVROLET MOTORS WORLDWIDE LTD, MANCHESTER MR2 8GD, WHO STAY IN British diplomatic lodge janakpuri New Delhi, INDIA ON 10/02/2012. WHOM BRITISH PASSPORTNUMBER IS [protected]. TAKE MY 42, 800 RUPEES MEANS 550 POUND FOR FUND TRANSFER OF WINNING AMOUNT OF winning this year CHEVROLET EXHIBITION email award OF 700000 POUND FROM RESERVE BANK OF INDIA, NEW DELHI TO MY LOCAL IDBI BANK ACCOUNT.HE CAME IN INDIA 10/02/2012.HE CONTACT ME THROUGH MOBILENUMBER-[protected].I HAVE A SCAN COPY OF RECEIPT OF BANK THROUGH WHICH I WAS GIVEN MONEY TO FORD LUKAS.HE TAKE MONEY THROUGH THREE DIFFERENT NAME AND ACCOUNT NUMBER OF INDIAN THREE LOCAL BANK.1)STATEBANKOFINDIA 13/02/2012 IN ACCOUNTNAME:-RAMANSHANI OF BANKACCOUNT NUMBER:-[protected].MONEY 15600RUPEES.2)HDFCBANK 16/02/2012 IN ACCOUNTNAME KIMBEYNUSENI OF BANKACCOUNTNO:-[protected].MONEY 9000RUPEES.3)ICICIBANK 17/02/2012 IN ACCOUNTNAME:-RAHUL SHAHOF BANKACCOUNTNO:-[protected].MONEY 18200 RUPEES.MRS ANAMIKA THAKUR WHO TELL OURSELF AS A MANEGER OF FUND TRANSFER UNIT OF RESERVE BANK OF INDIA, NEW DELHI WHO HELPS TO FORD LUKAS FOR FUND TRANSFER, WHICH CONTACT ME THROUGH THIS NUMBERS.1) (011)[protected]..2) (011)[protected]..SO PLEASE TELL THEM GIVE MY MONEY BACK.
ford lukas email id is [protected]@live.com.his company address is
CHEVROLET MOTORS WORLDWIDE LTD.

CHEVROLET Programs & Events Department
CHEVROLET Motors
P.O. Box 850
MANCHESTER MR2 8GD
His company boss name and telephone number and email id is below.
DR. MARK WINTERS.
For Further Clarifications Contact: [protected]@9.cn
TEL=+[protected].
MY DETAILS
NAME=PATEL DHARMESH
ADDRESS:=82, VAIBHAV BUNGLOWS;PART-1;NEAR SUN-N-STEP CLUB;SOLAROAD;CITY:-AHMEDABAD;STATE:=GUJARAT;COUNTRY:-INDIA;POSTAL CODE:-380061.
PHONE NUMBER:=1)91-[protected]. 2)91-79-[protected].
PLEASE HELP ME TO GET BACK MY MONEY NOW.

The doors are terrible, they are so light they do not stay open and they fall in on you right away. Going down a snowy road at 40 mph in a straight line the car started sweerving, with no breaks applied. It takes a very long time for the heat to make the car warm and you have to leave it on defrost at all times otherwise the windows become soild fog on the windows. When driving the Cruze you can feel every gear shift everytime, no matter how fast or slow you are accelerating. The lever to lean back the seats is very high up on the seat and inconvenient, none of my passengers can ever find it.

Our 2005 Chevy AVEO began having problems with lighting; dashlights went out, front right signal light went out, righ rear stoplight went out. All of the fuses/bulbs were OK. Dealer investigated and said the fuse/splice block in the engine compartment had overheated and the wires burnt, and estimated $2800 dollars to repair. They said it would take 3-4 days. It is now 3 weeks later and the car is still not repaired. They first recieved the wrong part, then the part they received was missing components, then the replacement wireloom didn't have all the connectors on it, now awaiting the replacement for the replacement. Meanwhile, the car we had to rent for "3-4 days" is now going into its 4th week$$$$$$$$. My research indicates this electrical splice block problem is a frequent occurrence on AVEO and I believe it was faulty engineering, faulty manufacture, and should have been a recall by GM. I wonder how many AVEOs have burned up? This will be the last GM product I ever buy.

I have recieved mail from Justice Brown through mail ID [protected]@yahoo.com Phone no +[protected] that I am only single winning person of lottory sponsered by Frontline group and Chevrolet worldwide ltd .awaro amount is GBP 7, 00, 000 and one Chevrolet car .He reported web sight ' http//www.autoexpress.co.uk/front_website/gallery.php! he reported yhat my deplomate will reach INDIA on 18/04/2011 and car will be shipped on the same day for delevery at my residance at kota.Name of deplomate is Thompson Samson Phone no.[protected] .Than on 18/04/2011 Mr.thompson call me that he has reached at Dehli, and contected to RBI for transfer on line transfer, There after he will reach at my home place.He demanded Rs.16340/- on a/c of conversion charges but i refuse to pay any amount .still he is in delhi.Please confirm that whether this person and award is true or not.If not than the person so called Thompson should handed over to local police.Please send early reply.

Never ever buy a car from Chevrolet Buick of Quincy in Quincy Florida.. I put down a $500 deposit on a car I found on the internet that was at another dealership this company is part of, for them to have it transported up to me...they checked, car was available so they said they would have it here in a few days..a week later I had not heard from them so I called them.. they said car had been sold out from under me..I said ok I will be there tomorrow to pick up the ck i gave u for deposit..they said ok...I get there the next day and am told they deposited my ck yesterday..which hit me wrong to start with...why deposit ck after deal had fell through..anyway i was told i would have to wait for ck to clear or stop payment on ck to get my money back ..so i waited and waited..after 2 wks i decided to stop payment..then a wk later i get my ck in the mail..it had never been deposited..they lied to me and kept my ck for no reason..deal was over..all they had to do was give me my ck back.. but they chose to fraud and decieve me ..it cost me 25$ for no reason to stop payment on that ck..this is the most dishonest dealership ive ever seen.. filed a complaint with the BBB they lied to them too..said they would give me my money back.. they never have though.. just lied..

While warming up my car to take my 5 year old son to school one chilly morning, my rear windshield just shattered and fell out. There were no cracks, no "dings", and no reason that should have occured. My 5 year old son was in the car and thank God that he wasn't cut when the glass went all over the place. I called the police out to investigate and he said that it could have been a maufacturer defect with the glass because it doesn't look as if someone tried to break in, so I checked online to see if there was some type of recall for the "faulty glass" but couldn't any but I did find another complaint where this happened to another HHR owner. You would think that a company like Chevrolet, would take more time to make sure that they are producing good quality products...think that they would take more pride in there work, since they are "The Heartbeat of America"...

complaint about fack E-mail bay mr justice brown thay send us sms and saying abut i was winning car and some cash prize.
SMS is
YOUR MOBILE NUMBER HAS WON 700, 000 POUNDS AND CAR PHONES IN THE ONGOING CHEVROLET ANNIVERSARY CONTACT MR JUSTICE BROWN
+[protected]..

IS IT the sms they doing frod with us they ling with us..
I have to case on that company...
I provid the all information about us and we send them id or id proof information ...
They demand to us 15, 000 charges for winning prize before winning prize
MY NAME IS : -Dhantole Jamuna Prakash
my contact no is :- [protected]
plz sir help me and stop this typ of fake sms...

I purchased my 2010 Equinox January 2010. As a college student, I travel many miles. In December, with 41, 000 miles on the equinox, my SUV check engine light came on, and began stalling and missing. One week later, on Dec. 9th while driving, the vehicle began making a terrible noise and completely overheated. Luckily I made it to Bob Howard Chevrolet, and left the car there for over 2 weeks. The service dept. there was friendly and sent Enterprise to pick me up. They replaced the both cam shafts and all timing components. I picked the car up on 12/27, and drove to my home town, 4 hours away. The next day, the check engine light came on, the car started missing and stalling, and "dieseling" when I turned the engine off (shuttering to a stop). After emailing GM about my complaint, they called and told me to take it to my local chevrolet service dept., Kiamichi Chevrolet. The car has been there since 12/29. I still have no rental car, they have not called to let me know the status of my car. I called today, expecting them to be almost finished with the car, and the guy tells me they ordered the wrong part, and that it would be responsibility to get in contact with a rental company, even though it is covered by GM. While dealing with this service dept as been frustrating in itself, ultimately it is the Equinox which is extremely disappointing. I haven't been able to drive my own car for over a month, and currently have had no vehicle for a week. I have talked to GM several times, and they continue to refer me to a District Specialist, which as not benefited me in the least. I regret making the pick for Equinox, obviously after only 40 k miles, and the engine has overheated, the car had major defects.

December 28, 2010

GENERAL MOTORS
REF: CHEVROLET OPTA 1.8 B.L
MODEL 2007, MOTOR F18D3036346K
SERIE KLIJM62B7K574180

With this letter I would like to bring to your attention a problem I have been experiencing with the referred above car since I bought it from the Internacional de Vehiculos car dealer located in Bogota, Colombia. The HOLD on the referred above vehicle has been defective since I bought it and the authorized Chevrolet service dealers have been unable to repair.
Time after time I have brought the car to the service shop with the same symptom: when in travel the car´s HOLD light comes on spontaneously, it loses power, I take the car to the shop, and the same result: a fix of some kind is done and sooner or later the same problem reappears. Numerous visits to the car shop and numerous parts have been changed, from the battery to the motor´s electronic control module and no solution has been found. Now even Colmotores, the GM representative in Colombia, have turned silent to my request for a solution to this lingering problem that is causing me losing time and prevents me from using the car from the full extent.
My last attempt to contact Colmotores by e-mail on nov.24.2010 was answered but a Colmotores´ representative has got to contact me. At the date, I haven’t received any call.
I´m contacting you as my last resource to obtain a solution to my problem. General Motor should stand their product whether in the U.S.A. or Colombia.
I look forward to hearing from you,
Sincerely,
Humberto Roa

I have a 2005 Cherolet Corvette that I purchased in 2007 with 13K miles. I was deployed to Iraq in 2008 and the car was garaged kept at my residence. When I returned in Dec 2008, I began having problems starting the car. I continued to get "Service Column Lock". I replaced the battery in Jan 2009. I was subsequently assigned to Atlanta, GA and deployed to Kuwait and Afghanistan. Once again, I kept the vehicle in my garage. I now have 17K miles on the vehicle. The corvette would not start at all. I took the corvette to Susan Schein Chevrolet in Alabaster, AL in June 2010. The service rep, Peggy, initially stated that it was the battery and suggested that I return the battery where I purchased it and receive a prorated amount for it. I stated that I would not do that and asked them to determine if the battery was defective and if so, they should replace it so that if there were problems in the future, I would deal with them. The next day Peggy called me and stated that the problem was determined to be the column lock module was defective. After several weeks, I still do not have my car back. It is still at the dealer awaiting the part. It has now been nearly 3 months. On September 4, 2010, I contacted Chevrolet to complain about the lack of concern with the service of my vehicle. I spoke with Brooke at the Chevrolet Complaint Department. She stated that I would receive a call within 24 hours. I waited until September 7 to call back. I was referred to the GM District Office where an agent by the name of Lizzy would be handling the case. I did not here from "Lizzy" so I called GM on September 13. I was told that my case was now being handled by Estelle and left a message on her voice mail to please return my call. I called again on September 14 and left another message to return my call. I called back to GM in an attempt to speak with someone in management and spoke with a Cust Svc Rep by the name of "Calvin". Calvin would not give me a manager and only stated that he would make sure that Estelle received my message and would return my call within 24 hours. It is now September 15 and I have yet to contacted by anyone from GM about my concerns. I will not stop contacting GM until I am able to speak to someone with responsibility enough to contact me and resolve my problem, even if it is the CEO himself...heck, President Obama if necessary, since the US Govt owns a majority of shares in GM. Just goes to show, even GM is acting like "Government Motors".

Egypt, Cairo, Hossam Safwat Taher +[protected]

Dear Mr. Chaba:

I hope everything is fine at your side.

I just finished a phone call with Mansour Automotive and they informed me that the spare parts still has 2 weeks to arrive from Dubai and it will take approximately 2 weeks to fix it.

That’s means that they will deliver my car after 3 months I repeat 3 months.

I do not know how this is acceptable for you, this is very humiliating for me as a customer as I feel helpless and I feel I just have to wait.

No alternatives are offered.

I am willing to get a new one and pay for the residual with a discount, any alternative.

PLEASE HELP, this is very humiliating.

I have nothing to do, and yet nobody is responding.

And you only offered me a car for 1 week vs. 1 month.

Regards,

Hossam Safwat Taher
Corporate Sales Executive
Tel: +[protected] Ext: 1036
GSM: +[protected]
hossam.[protected]@esnad-bpo.com

BDO Esnad
Business Process Outsourcing
68, El Marghany St.,
Helioplis, Cairo, Egypt.
Fax: +[protected]
www.esnad-bpo.com

BDO Esnad S.A.E, an Egyptian Joint Stock Company, is a member of BDO International Limited, a UK company limited by gurantee, and forms part of the international BDO network of independent member firms.
BDO is the brand name for the BDO International network and for each of the BDO Member Firms

From: Hossam Safwat
Sent: Monday, September 13, 2010 12:06 PM
To: 'rajeev.[protected]@gm.com'
Subject: Car Problem unsolved
Importance: High

Dear Mr. Chaba:

I hope everything is fine at your side.

I am just informing you that nothing is new with my car and that would make a month and a half of waiting.

If the spare part arrived in 2 days, I would have my car by the end of the month (is it acceptable that a person gets his car back in 2 months).

And I received a courtesy car for 1 week only.

Kind Regards,

Hossam Safwat Taher
Corporate Sales Executive
Tel: +[protected] Ext: 1036
GSM: +[protected]
hossam.[protected]@esnad-bpo.com

BDO Esnad
Business Process Outsourcing
68, El Marghany St.,
Helioplis, Cairo, Egypt.
Fax: +[protected]
www.esnad-bpo.com

BDO Esnad S.A.E, an Egyptian Joint Stock Company, is a member of BDO International Limited, a UK company limited by gurantee, and forms part of the international BDO network of independent member firms.
BDO is the brand name for the BDO International network and for each of the BDO Member Firms

From: Hossam Safwat
Sent: Tuesday, August 31, 2010 4:09 PM
To: 'rajeev.[protected]@gm.com'
Subject: FW: Major Car Problem
Importance: High

Dear Mr. Chaba:

I would like to thank you and your team for responding to my problem by offering me a courtesy(standby) car for 1 week.

I would like to stress that people at GM are very co-operative and I hope that that would extend to your dealers like MANSOUR in the future.

Kind Regards,

Hossam Safwat Taher
Corporate Sales Executive
Tel: +[protected] Ext: 1036
GSM: +[protected]
hossam.[protected]@esnad-bpo.com

BDO Esnad
Business Process Outsourcing
68, El Marghany St.,
Helioplis, Cairo, Egypt.
Fax: +[protected]
www.esnad-bpo.com

BDO Esnad S.A.E, an Egyptian Joint Stock Company, is a member of BDO International Limited, a UK company limited by gurantee, and forms part of the international BDO network of independent member firms.
BDO is the brand name for the BDO International network and for each of the BDO Member Firms

From: Hossam Safwat
Sent: Sunday, August 29, 2010 2:13 PM
To: 'rajeev.[protected]@gm.com'
Subject: Major Car Problem
Importance: High

Dear Mr. Chaba:

I hope everything is fine at your side.

My name is Hossam Safwat Taher, I own a Chevrolet – OPTRA – HATCHBACK – Black - 2006.

I had a car accident and my car was sent to Al-Awad group which is a subsidiary service center of MANSOUR GROUP, which was a MONTH ago.

People at Al-Awad group are really respectable and they finished their job early and they are waiting for spare parts from Mansour which didn’t arrive till now, and no service level is provided or even a timeframe or even good feedback.

There isn’t any good communication channels between mansour call center and its service centers (ZERO KNOWLEDGE) and there isn’t any substitute car they even offered for me to be available and I am without a car since 1 month and no information is available whether I am going to wait how much time.

I called your office and your department heads responded respectfully, Mr. Tarek Spare parts manager and Mr. Nagy El Saeed Customer services manager but nothing happened.

I intend to sell the car and never buy anything related to mansour as soon as I get it because I had an accident and it will cost me around 2 months to get my car back without a sub-car and without even proper feedback.

I just need an action to be taken, because nothing is done.

NB: Mansour Tayaran Service center is a total CHAOS.

Please advice.

Kind Regards,

Hossam Safwat Taher
Corporate Sales Executive
Tel: +[protected] Ext: 1036
GSM: +[protected]
hossam.[protected]@esnad-bpo.com

BDO Esnad
Business Process Outsourcing
68, El Marghany St.,
Helioplis, Cairo, Egypt.
Fax: +[protected]
www.esnad-bpo.com

BDO Esnad S.A.E, an Egyptian Joint Stock Company, is a member of BDO International Limited, a UK company limited by gurantee, and forms part of the international BDO network of independent member firms.
BDO is the brand name for the BDO International network and for each of the BDO Member Firms

Just bought a new 2010 Aveo. When we test drove the car at the dealer they did not have any 2010 available but let us test drive a 2011 telling us that it was identical to the 2010. We bought it because we trusted the salesman (it is the 3rd car we buy from them).

When I went to pick it up and dorve it home, I turned on A/C and suddenly I had to push the gass pedal to the floor in order for the car to push forward. Panicking that there was something wrong I drove it to a garage and the mechaninc test drove it for me. He also said that it was not normal for the car to do this, it feels that it is changing gears or something. So I drove it to a Chevrolet dealer in the area where I was and the person there test drove it and also told me that it was not normal. We drove a 2011 and then mine and it was definetly not the same.

I called my dealership and told them that 2 people agreed that there was something wrong with the car and I wanted another car. Not to mention that we were promised a sun roof and the car came without the sun roof. So the salesperson compensated this by throwing in 4 new tires. (Already there it shows poor service and we should have refused, but once again we trusted this person).

They kept the car telling us that they would test it and sent us home with a rental (Which they wanted to charge us for). This morning they tell me that it is normal for this car to do this and that all 2010 models do the same thing. FALSE ADVERTISING AND LIES. He told us that the 2011 waas identical to the 2010. WE TRUSTED HIM AND WE GOT SCREWED. Now they won't take the car back and they are giving us a hard time. I don't want this car and I don't want to deal with this dealership any longer WHAT CAN I DO? HELP! Tonight I am going to return there rental and I am leaving without a car. I WILL NOT DRIVE TE 2010 HOME. I DO NOT FEEL SAFE IN THAT CAR.

good morning...howz life? hope everyone's life is good, , , , because mine is soooooooooo bad and depressing
because i bought Chevrolet optra here in Egypt...
first of all, , , i got this car 2 years ago, , , its a great car, , powerfull, stable, , strong breaks...i liked everything about it...and just trusted the logo GM ...but the service center here in Egypt is destroying everything...
i own 3 cars ( aveo, and 2 optra), , and i think i'll sell them, and try another brand other than GM ... another brand that would respect the clients and know how to fix and make service to there cars...because GM services here in Egypt don't know how to fix, make service, or even respect the clients...
Advice to everyone, , , , please don't ever think about buying GM here in Egypt, , if you want to be treated well, get good service, and be safe, don't buy GM cars, because the service centers are professionals in collecting money and destroying your cars, and make your life bad...

if anyone interested in details, , , here's my E-mail : dr.[protected]@yahoo.com

i have copies of all the documents and all the money i paid, and all the time i waited( 40 days, just to make the 80, 000 km service! and still the cars is sooooooooo bad) just please contact me...
Dr. Radwan

I have owned a 2003 Chevy Silverado, and I have had all the same problems as others have had. I have a bad problem with gauges in my truck, I have a bad hub bearing which is making the ABS light come on, I have bad squeaking under my truck, I have a few steering problems also, my truck is getting up there in miles but after reading many complaints on the internet by people with all the same problems regardless of how many miles are on this vehicle, it is clear to me that all the problems I have will consist on all the vehicles that people have all around, these are all safety concerns and should be addressed before Chevy gets a bad name. I love the truck but these problems are all coming about just like others that had complaints.

I Sunil Hinduja, a customer of your company purchased ' Chevrolet Beat 'temporary vehicle no. MP07 TC00010007. on 24 april 2010 under invoice no. SUM/INV/10-11/028. delivered on 26 april 2010 from SUMEDHA VEHICLES PVT. LTD. GWALIOR. M.P is showing problem in the alignment of tyres from the purchase day. when registered with the local dealer he did not look into the matter then as he was not having the data for alignment... n asked to turn up later! again when reached the dealer he has changed the tyre set of the car, but still the vehicle is not running apt! i hereby want to say that i m not satisfied with the vehicle... and therefore request you to please look in2 d matter and repalce the vehicle . awaiting for a positive response! contact details: # [protected] .# [protected]
email id: [protected]@yahoo.co.in

Dear Sir,

First, I hope you take this complaint seriously.

I bought Chevrolet Cruze in January from ' Mansor Chevrolet'

(The Egyptian agent) Nasr City Branch - Egypt.

Since I bought it I heard loud noise in the engine whether the car is

moving or standing still (while the engine is on).

When I went to the agent, they inspected the car but they couldn't

figure out the reason for that noisy noise.

Afterthat, they told me that the Cruze version of Chevrolet has this

defect and that this noise cannot be overcomed.

Is there a solution for this problem? knowing that this noise is not a

bearable noise.

I hope you consider my complaint and send me your reply as soon as

possible please.

Best Regards,
Dr. Yousry Abdel Mohsen