- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- UnReplied
- With attachments
Fake
In an effort get background information on merchandise that was claimed to be authentic, Chessler Books sent me scathing emails and used several insults instead of producing any documentation of the authenticity.
Signatures, grainy photographs and customer endorsements are easy to fake.
The complaint has been investigated and resolved to the customer’s satisfaction.
Overview of Chessler Books complaint handling
-
Chessler Books contacts
-
Chessler Books phone numbers+1 (800) 654-8502+1 (800) 654-8502Click up if you have successfully reached Chessler Books by calling +1 (800) 654-8502 phone number 0 0 users reported that they have successfully reached Chessler Books by calling +1 (800) 654-8502 phone number Click up if you have UNsuccessfully reached Chessler Books by calling +1 (800) 654-8502 phone number 0 0 users reported that they have UNsuccessfully reached Chessler Books by calling +1 (800) 654-8502 phone number(303) 670-0093(303) 670-0093Click up if you have successfully reached Chessler Books by calling (303) 670-0093 phone number 0 0 users reported that they have successfully reached Chessler Books by calling (303) 670-0093 phone number Click up if you have UNsuccessfully reached Chessler Books by calling (303) 670-0093 phone number 0 0 users reported that they have UNsuccessfully reached Chessler Books by calling (303) 670-0093 phone number
-
Chessler Books addressPO Box 4359, Evergreen, Colorado, 80437, United States
-
Chessler Books social media
Recent comments about Chessler Books company
Fake
WestBow Press
26 reviews
Author's Tranquility Press
3 reviews
Ergode Books
10 reviews
Playster
13 reviews
ValoreBooks
47 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
The above complaint is fanciful. This person bought a New Zealand $5 bill signed by Sir Edmund Hillary for resale from us, two years ago, and when his customer asked for proof of authenticity, he came back to us asking for a "Certificate of authenticity." Since we show photos of Sir Edmund signing items for us on our website, and have been selling items signed by him for twenty years, and have voluminously described how we met with Sir Edmund yearly and contributed thousands of dollars to his charitable foundation, we felt that producing a "COA" was redundant.
What is more, we come from the world of rare books where "COA's" are not used. It is more common in the world of plastic replicas of Dale Earnhardt's cars, a type of business we choose not to emulate. The authenticity was proven enough for the complainant to buy from us, but he is asking us to make his life easier to make money on our work and charitable acts, and this we chose not to do. We were never rude to him, and explained the reasons we do not offer "COA's" using the same language we used in this paragraph.
In the attached photo, Sir Edmund is signing ice axes for us in 2003. The photo is cropped, but in the lower left hand corner, you can see a human hand. That is my right hand.
Michael Chessler, Owner, Chessler Books, The world's leading seller of mountaineering books and collectibles. www.chesslerbooks.com