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Cheshunt Overseas Ltd. / Acai Berry - Charges NOT FAIR

1 TX, United States Review updated:

I paid the $1.41 shipping and handling for a free sample... 10 pills. Next shipment? $69.95!

No confirmation email... just $1.41 credit card charge... which by the way - my credit card coimpany called to see if the charge was fraudulent? "No, I ordered the free sample and just have to pay the $1.41 S & H.'

No invoice.

NO company contact data.

No nothing.

Today in the mail comes another package - checked the credit card and saw the charge for over $69... waited over one hour and 10 minutes...

8:35 p.m. started call [protected] ... 'you have a wait time of 8 minutes...' '...your call is very important to us - please hold for the next available agent - all calls are answered in the order which they are received...'

9:47 p.m. - FINALLY found company hours online - NOT WIDELY published NOR EASY TO FIND... If you have any questions regarding the Product sample or Product subscription plan, please contact customer service at [protected] Monday – Friday, 8:00am – 4:00pm PST.

Note the different two phone #s? First number I shared is the # given to credit card companies - next # is what is posted for customers!

This is a scam!! DO NOT GET INVOLVED! The company does not care about its customers or the recording would have stated that the office is closed and please call back ----- ' but instead you are told to 'hold and you call is very important to us...'

Do
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Comments

  • De
      10th of Feb, 2009
    0 Votes

    This company is most definitely a sophisticated scam. When you go out to their website, you are supposedly signup up for a 4 day trial of their Acai Berry. If everyone would bother to read the Terms and Conditions as you say, they will find that as soon as you hit the submit button, you are automatically signing up for their monthly paymemt and you only have 14 days to cancel. Let's see, it takes a day or two to ship, transit time by the USPS, and guess what, more than half your time is gone is gone before you even receive the product. Then, you have way way less than 10 days to finish the trial, before they are charging you $69.95 for the next month's 30 day supply. In the meanwhile, if you happen to catch on to their practice and try to call them, they don't answer the phone.

    For everyone's edification, run a BBB report on Cheshunt Overseas LTD and Real Solutions Labs. You will find they both are the same company and have a BBB rating of F. You will also find if you check it out that the P.O. Box in Sparks, Nevada, is a P.O. Box at Mailboxes, etc. They also have a shipping place in Florida, and Real Solutions in Texas and one other place.

    Also in their terms and conditions, they state ALL SALES FINAL, and there are no returns for any reason whatsoever.

    If you have been victimized by these sneaky devils, dispute the charges with your credit card company as fraudulent. Make sure to return the product anyway. Don't let these people rip you off for $70 for no legitimate reason. There are plenty of other Acai Berry suppliers who charge similar monthly rates, but you can cancel with them if not satisfied and return the product for a refund.

    You will also find on further research that Real Solutions Labs is running a website called myhoodiacut.com. They are being sued by Virksen Biotech for trademark infringement of their Hoodiacut. On the natural-acai-berry.com site, it says they are located in St. Kitts and Nevis. This is about as good as all the Nigerian ripoff scams people fall for.

    So, Buyer Beware! I wouldn't touch these people with a 10 foot pole. People need to file complaints with their local attorney general's office and department of consumer affairs if you have been taken by them. I suspect their $69.95 for 3o days of pills probably doesn't cost them $10 to make.

    Their terms and conditions are deliberatly written to nail you for $69.95 before you even have time to react and cancel regardless if you read them or not. It is true than most people don't take the time to bother to read the terms and conditions and they are getting nailed for it and taken to the cleaners by this company that knows how this works.

  • Ao
      7th of Apr, 2009
    0 Votes

    DON'T ORDER FROM THIS COMPANY!!! THEY WON'T HAVE ANY GOOD LUCK BY BETTING PEOPLE OUT OF MONEY. THEY ARE UP TO NO GOOD. THIS COMPANY IS NOTHING BUT A BIG SCAM.

    IT CAUSED MY BANK ACCOUNT TO OVERDRAFT, BECAUSE THEY LIED ABOUT THE FEE THEY WERE GOING TO CHARGE.

    A. OFFUTT

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