Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

Cheapoair / poor service!

United States
5
I booked a flight for two on 10/8/2007. During the process, the price on the quote screen and the price once the flight time was selected was immediately adjusted (up). I too tried this process several times and the price continued to change from the stated initial screen price.

Once the fights were booked I received confirmation with my booking number. The flights were booked at 1 p.m. I printed off the confirmation and did not return to my email until the 10th.

I discovered Cheapoair sent two emails to notify me the charge was declined.
I contacted the credit card company (AMEX) who assured me there was no reason the charge should have been declined. In fact the available credit was in the thousands. I had 5 other minor purchases that day, none declined.
When I complained to CheapoAir, the representative was short rude and unwilling to assist me with moving up the chain. He suggested I repurchase the tickets for $100 dollars more.

I will attempt to speak to a person with authority this morning following opening of business.

I can not recommend booking with CheapoAir!!!
0

Post your comment

Submit
CheapOair Logo CheapOair
Customer Service
Overall Satisfaction Rating

181 Reviews
c/o Fareportal Inc., 135 West 50th Street, Suite 500
New York
NY
United States - 10020
+1 800 566 2345
View Full Information
     

Reply to

close
Send