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Having ordered from Cheap Discount Supplements in the past without problem I made a large order for over £50 worth of Protein that had been advertised.
Despite paying an extra £5 for shipping and handling the products were listed as "awaiting shipment" for over two weeks - despite their guideline of 3 to 5 days.
Following many (over 30) calls to their premium rate help line (which I do not believe is staffed by anyone at any hour) and roughly 15 emails pleading for either a refund or my goods I was told that it was being dealt with.
However my order status was changed to "cancelled" two weeks ago and I have not received ANY refund.
I cannot get hold of the people responsible and will be taking this complaint further.
I have had exactly the same experience as the last update. Now over six weeks since Cheap Discount Supplements took my money. No response from repeated calls to the customer service line and nothing from the two emails sent tot heir customer service. Are they still in business?
The used to be www.bodysourceonline.co.uk which got shut down!