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Chase Mortgage


scam and silence

Complaint Rating:  100 % with 6 votes
100% 6
Contact information:
North Carolina
United States
Wow I was feeling that I was alone with dealing with Chase. I am disabled and I had WAMU for a long time and with in the last few yrs things became hard I began working with WAMU to do a modification because my inrest rate is 12.9 and is not fixed so after working with WAMU for months I was informed that I was now being taken over by Chase. Well I was then told I would have to start the process all over again so I did I have been working with chase for the last 9 months to do a modification and they have done nothing but tell me that I was missing something or they didnt get my fax after they finally stopped that lie the next thing I was told was that I was denied. So I began going through the local consimer credit company here in town. There I learned that I should not have been denied so they went again submitting all of my paper work. I am 2 months behind but close to catching up as of today. Well after looking through mail here it is July and I noticed I have not recieved a statement since Feb. Well on today I went back down to the Consumer Credit and there they tried to contact chase after we got someone on the phone they were really rude and did not want to give us any information. Even to include me the owner, They told us that they that would send us to a diffrent department and after doing that a few times they told us that they will not give us any information and all we would get next is a dial tone and that was all. I need to redo my information but they will not give the Consumer credit company any information to do so. And still now they will not talk to me about my own account I too will LIKE TO BE INVOLVED IN A CLASS ACTION SUIT AGAINT CHASE.They really have no intent if helping anyone with the government money they were given I have talked with many companies and they all say that Chase are not easy to work with and most times they wont.
Complaint comments Comments (2) Complaint country United States Complaint category Mortgage Companies


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A  25th of Aug, 2010 by    0 Votes
try to make it short. Filed for loan modification w/ Chase April '09 . Chase approved a loan modification on March '10 and gave me a 4 trial payment b4 making the final decision. On my 3rd trial payment, Chase sold my loan to a different bank. The new bank has no record of the loan modification that Chase approved on and couldnt find my last 2 mortgage payments. Chase pocketed the payments. So chase screwed my credit, added back payments plus late fees, and backed out of the loan modification. The government needs to call for a martial law over the banks to help the homeowners/ the people.
N  25th of Aug, 2010 by    0 Votes
try to make it short. Filed for loan modification w/ Chase on April '09. Chase finally approved my loan modification on March '10 and gave me 4 trial payments. I paid 3 trial payments on time. During the 3 rd trial month, Chase sold my loan to a different bank. The new bank has no record of a loan modification in the works w/ Chase and no record of my last 2 mortgage payment. Chase must have pocketed the 2 payments. Chase sucks!

There must be a nationwide lawsuit against Chase. Where is it, sign me up !?

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270 Park Ave
New York
New York
United States - 10017
+1 877 242 7372
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