Chase Loma V. — cell phone lost claim
I am extremely upset and dissatisfied with geek squad agent!!! His name is Eric. He sounded like he had a long day. He was fustrated and giving me some information about my billing. I was not calling about my billing...I was calling to file a claim. At that point he was speaking with a stronger tone. I got irritated and started to speak with a stronger tone as well!! I asked him, if I could speak with his supervisor. Eric stated that his supervisor was not available. I then said who else is available that I could complain to about his attitude. I told him that I hope our conversation was being recorded. He said to hold on and hear this...He clicked the phone and hung up on me!!! Very Poor Customer Service!!!
Updated by Ozkar27, Oct 16, 2018
Best Buy Geek Squad Claims Dept.