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Chase Home Finance / scam and cheating!

355 s prince stLancaster, PA, United States Review updated:
Contact information:
Phone: 717-290-5292
We have been receiving act91 letters for about5 yrs.they amended 2 errors 1 for escrow and 1 for home insurance, we pay all taxes separate and insurance too. Now there saying we have 3or 4 months late payments, we've gone to credit counselor with proof of payments, to no avail, each act 91 letter are for different months and different amounts. We've faxed bank statements and it still is not resolved and it is getting costly we've had 3 lawyers and they did responded with its being investigated that was 2 yrs. ago, a new yr and were still going thru this bs!


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  3rd of Aug, 2008
Agree Disagree 0 Votes
Chase Home Finance is insisting my property taxes are 6000 a year but are actually 1581. I filled a dispute and sent tax documents 4 separate times which they insist they havent received. we are now in foreclosure because of it Cant find anyone to take on Chase in a civil suit for mental anguish, unlawful practices and not providing us the proper documents to sell our home to avoid all this. Please advise. I am in northen Indiana. St Joseph county
  28th of Jan, 2009
Agree Disagree +1 Votes
This story sounds all to familiar ...
Chase also inflated our escrow and demanded 400.00 escrow payment per month for 2100.00 taxes. Our attorney sent Chase a letter June 2008 stating to adjust the escrow amount to fit 2100.00 tax budget. As of Dec 2008 our escrow amount was not adjusted. Dec 15 I paid my property taxes to the county and chase paid them 10 days later and sent us default notice. Feb 3 we are going in front of the chapter 13 bankruptcy judge. I am using all avenues to get this resolve I will tell my issue to anyone that will listen until it is resolved. I am filing a complaint at the Better Business Bureau not hoping that they will resolve my issue but it will rack up a running talley of complaints towards Chase. A link to the BBB web site below


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Chase Bank / JPMorgan Chase Bank Logo Chase Bank / JPMorgan Chase Bank
Customer Service
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1128 Reviews
270 Park Ave
New York
United States - 10017
+1 877 242 7372
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