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I have been a Customer of Chase Home Finance for 3 years now. They Purchased my loan from New Century Mortgage after my 1st year in my home. Every payment I have sent in has been mailed 2 weeks before they were due, and every one has been held 20+ days before they even attempt to deposit them. This has made every payment LATE, so they can charge more interest and more late fees. THIS IS NOT FAIR! It’s not my fault they can’t process my payments on time. Today I received a FORECLOSURE LETTER! And I also received my check dated [protected] for my September payment that they held until 10-22-2007. Are these people Crazy? I have been given over 11 phone numbers to use to contact people that only have Voice-Mail, and NEVER return my calls. Not even the Foreclosure Department has returned my calls. I guess they need a write-off or something, maybe that’s why they are determined to take this house back. Anyone with information on Chase Home Finance please contact me @ [protected]@msn.com. I am starting a Class-Action Lawsuit starting TODAY!
Damage Resulting:
This has ruined my credit due to them not posting my payments as they should, and I have had to Stop-Payment on my last 2 house payments because they are still floating around somewhere. They say they have not been received. They want me to pay it over the phone, except now they want all past-due payments "That they have screwed up" plus another $1500 in attorney fees, plus another $1700 in more BS Charges.
After contacting the Better Business Bureau, they gave me this web-page to post for everyone that can't find the information.
http://www.labbb.org/BBBWeb/Forms/Business/CompanyReportPage_Expository.aspx?CompanyID=100018450
This is Mr. Jonathan E. Copeland
We are getting organized now, and putting all out stories in one place. It is all being placed on Facebook for the entire world to see.
If you would like to have your personal story added to the Blog for review by Senators & Congresmen, please add yourself as a friend and send me your story via email to: JonathanCopeland@msn.com
Please remove and information you don't want seen by everyone on the planet. Your information will be uploaded "AS-IS".
Diane Nelson with "Justice Watch 09" is onboard with us, and at the U.S. Capitol as I type this.
The Facebook page can be found here:
http://www.facebook.com/home.php?#!/profile.php?ref=profile&id=100000929442032
Sincerely,
Jonathan E. Copeland
The complaint has been investigated and resolved to the customer’s satisfaction.
I KNOW ALL TOOOOO WELL ABOUT CHASE! ALMOST 2 YEARS AGO WE BOUGHT OUR HOME WITH THEM! WELL IN AUG. AND SEPT. WE SENT OUR PAYMENTS IN AND THEY NEVER CLEARED THE BANK! SO IN OCT. WHEN WE STILL HAD THE PAYMENTS IN THE BANK MY HUSBAND CALLED AND ASKED IF THEY HAD OUR PAYMENTS? THEY SAID WE WERE IN FORCLOSER! I HIT THE ROOF! WE PAID WAY LESS THEN WE SHOULD HAVE FOR OUR HOME AND THEY KNOW IT! THEY HAVE WANTED TO TAKE OUR HOME FROM US FROM DAY ONE!ANYWAY WE ASKED FOR PAYOFF...WELL IT IS NOV. AND STILL NO PAYOFF! THEY SAID IT WOULD TAKE TEN DAYS! THAT IS OUR PERSONAL INFO! THEN WE GOT OUR CHECKS IN THE MAIL THE AUG. WAS STAMPED THEY GOT IT IN OCT.! THE OTHER WAS NOT STAMPED! WELL GUESS WHAT WHEN WE CALLED WE CALLED FROM OUR NEXTEL CELL PHONE AND WE HAD CALLED THEM 2 DAYS BEFORE IT WAS STAMED AND DATED AND THEY SAID THEY HAD NOT GOTTEN THEM! IMAGINE THAT? THEY WANTED THE EQUITY IN OUR HOME! THEN AFTER THEY STARTED THIS FORCLOSURE THING (WE HAVE 3 CHILDREN) OUR MIDDLE SON 10 YEARS OLD HAD HIS APT. WITH CHILDRENS HOSPITAL AND WE GOT THE NEWS MY SON WOULD START HIS SURGERY IN JAN. HE WILL BE IN ICU FOR 3 DAYS AND IN THE HOSPITAL FOR A MIN. OF 6 DAYS! THAT BECAME THE MOST IMPORTANT THING ! SO I HAVE SENT A LETTER TO THE ATTORNEY FOR CHASE AND TOLD THEM I HAVE PROOF AND IN DETAIL ABOUT MY SONE AND THAT I HOPE THEY SLEEP WELL @ NITE KNOWING WHAT THEY ARE DOING TO PEOPLE! HERE @ CHRISTMAS TIME WITH MY SON HAVING SURGERY I AM LOOKING FOR A PLACE TO STAY! ITS JUST NOT FAIR! HOW DO THESE PEOPLE GET AWAY WITH THIS? I WISH I KNEW WHO TO CALL ! WE NEED HELP AND EVERYONE NEEDS TO FIGHT THEM! WHEN ALL SETTLES DOWN I WILL CALL FOX 6 NEWS ON YOUR SIDE AND GET MY STORY OUT THERE! FOR NOW MY SON IS MOST IMPORTANT AND CHASE HOME FINANCE YOU ARE CROOKED EVIL PEOPLE!WE LIVE IN A 2 STORY AND I COULD NEVER GET MY SON UP AND DOWN MY STAIRS IN MY HOME SO I HAVE BEEN TELLING MYSELF EVERYTHING HAPPENS FOR A REASON!? ITS JUST SO...OVERWHELMING! I CRY EVERY NITE...PRAYING SOMETHING WILL GIVE!
WHEN YOU'LL DECIDE TO MOVE WITH YOUR ACTIONS SUITS DO NOT LEAVE ME BEHIND.
They have done the same thing to me. The only difference is that I lost my home in a fire. Have been trying to get a payoff since September, just received it last week.(NOV 18th or so). On top of all the hassle they have given about paying it off, they say that I owe them more than I even paid for the house. I purchased this house in 2000 for 47,000 and 7 years later they are saying that I owe them 50, 600 and some odd dollars. How is this possible. I believe that they are a rip off. I would advise anyone that has a choice not to use this company. I did not have a choice, because my mortgage was sold to them about three months after I purchased the house.
They are doing something similar to me. On the 15th of the month, I send an extra payment with instructions to be applied towards my principal but they hold the funds until they receive the full mortgage payment on the first of the following month. The idea for the extra payment is to reduce the interest which they are letting run for another 2 weeks. I've tried many times to fix this problem (by phone and letters) to no avail. My next step is to file a lawsuit.