Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

Chase Bank / illegal practices!

PO Box 15298Wilmington, DE, United States Review updated:
1
Contact information:
Phone: 800-436-7937
Consumers beware Chase Bank on their credit cards does NOT post payments to first item in, first item out. They post payment to the lowest interest item first I.e. purchases. Then what they have been doing to me is taking the interest on cash advances that was billed and and posting it to the "cash advance" balance. (They post the whole payment to purchase balance nothing to interest nothing to cash advances) Thereby, charging interest on interest at the cash advance rate! I don't know if this is illegal, but it should be.
0

Comments

Sort by: UpDate | Rating
Pa
  9th of Aug, 2008
Agree Disagree 0 Votes
I closed my chase account @ the branch i opened it at due to all the problems i had with this bank . Long story short, they are now telling me that my account was never closed and i owed them over 900.0 in service fees ..i filed a complaint, have not heard back ..called again ..stated i never filed a complaint ...I will be pursing legal action with this bank

Post your comment

Submit
Chase Bank / JPMorgan Chase Bank Logo Chase Bank / JPMorgan Chase Bank
Customer Service
Overall Satisfaction Rating

1129 Reviews
270 Park Ave
New York
NY
United States - 10017
+1 877 242 7372
View Full Information
     

Reply to

close
Send