The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Charter Communications / will not stop calling not even a customer

1 Chicopee, MA, United States Review updated:
Contact information:

About a week ago I received a flier in the mail from Charter stating that I could get cable internet for $14.99 a month for 6 months. So I went on their site and looked at the plan, the installation cost, and the additional costs and found that it was going to be about $75 - $80 for the installation which isn't that bad. I am tight on money at the moment and couldn't afford that price. So I just canceled the inquiry. This was all on a Friday afternoon. The coming Tuesday I received a phone call at 7:30 AM to confirm my installation of the internet service I ordered. I stated that I had not ordered anything and asked that they cancel anything they have open for me. about 9:00 AM a charter trucks pulls up in front of my place and they proceed to front door, I refused to answer the door for fear that they would charge me for the installation. Everyday since then I have received at least 3 phone calls a day from one of two numbers [protected] and [protected] and I have repeatedly told them that I never placed an order...I am then presented with all these other offers and pressured into trying to sign up for a service. I have now asked 4 or 5 times to stop calling me. This morning at about 10:00 AM I received another call on that call I stated that if they didn't stop calling me I would take further action. Just about 15 minutes ago I received yet another call.

I would like to have cable internet for its speed and reliability but after all this I will gladly go with Verizon DSL

Sort by: UpDate | Rating

Comments

  • Sa
      9th of May, 2012
    0 Votes

    Keep calling me too.

  • Sa
      9th of May, 2012
    0 Votes

    JUST GOT A COUPLE ANNOYING CALLS TOO

  • Sa
      17th of Jun, 2014
    0 Votes

    I saved their number in my phone as "Don't Answer."

    Whenever they call I'll go to prankdail.com and send them a couple pranks. They usually have pretty good reactions!

Post your comment