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CB Cat Breeders Review of Charlene High Mykro Cornish Rex
Charlene High Mykro Cornish Rex

Charlene High Mykro Cornish Rex review: delivery

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10:56 am EST
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I have an issue with uploading my photos at the moment so I will continue with my complaint.
I have two orders pending by Wilmington NC for delivery, although upon checking today it states I will receive my orders by end of day. On the 10th of this month, I was advised I would have my orders by 11:00 am... obviously that is not the case, again.
One order was placed on the 2nd of January with Royal Canin food. The second order was placed on the 5th with Chewy.com. I saw on your tracking information that the products were in Wilmington on the 8th and remained there until I filed a verbal complaint yesterday to both Royal Canin and Fedex. I was advised by the fedex representative my products would be here by 11am as I stated above, they are not.
The reason given was the weather. How ridiculous. I have placed the weather report for both Wilmington and Whiteville NC on the cell phone to submit to your firm. We have been over the 50's since Monday with Wilmingtons high being 63 degrees yesterday. I am so upset. I will ask these companies to not ship FEDEX if at all possible. For some reason UPS was able to deliver a shipment on the 10th placed with Amazon on the 6th. Amazing isn't it. UPS didn't have delivery problems only FEDEX.
As a cat breeder for 34 years I have never had such an issue with a delivery and don't expect again. This was food and litter and I am 1 hr drive to Wilmington so unable to obtain such, not to mention my husband is disabled and would have to suffer the drive of over 2 hrs considering the time it would take to get the products.
An explanation is necessary however I am not sure FEDEX would supply one except to say WEATHER, which of course I can disprove by the photos of the weather. Please explain otherwise. Thank you, Charlene High

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