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Char-Broil Grills / Charge for shipping

1 PO Box 1240Columbus, GA, United States Review updated:
Contact information:

On May 9, 2008, I ordered a part for my 3 burner grill. When completing the order I was given the choice of having the part shipped via FedEx Ground, which I chose. On May 15, I went back to the website to find out where the part was and found it had been shipped on the 9th, but by US Postal Service, not the FedEx Ground I had been charged for, and was currently in Ohio, according to the trace from USPS. The part finally arrived yesterday, the 19th. Attempts to get Char-Broil to refund all or part of the shipping charge were met with a flat "no".

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  • Ar
      24th of Jul, 2008
    0 Votes
    Char-Broil Grills - Part not mailed
    United States
    Phone: 319-377-5994

    My grill had a dented handle and Char-Broil said they would swnd me a replacement upon receipt of purchase. I faxed the everything they wante but have not had any reply. My request number is 366433 which they have given me.

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