Channellive, Inc.
reviews and complaints

very worst service and very bad customer service once you subscribed that is all your money gone you never get good service so much streaming problems and most of channels are offline you can watch all TV shows free in many sites instead of using this crap service your never get option to cancel your service or never you get your refund VERY CAREFUL ABOUT THIS SERVICE CHANNELLIVE.TV and STAY AWAY FROM THIS CRAP AND VERY BAD SERVICE http://www.channellive.tv/

same experience for me too..Very Very Poor customer handling & Support ! I informed to cancel my subscription but they charged me for six months of $128.98 without any confirmation from me, even after i informed to cancel the service. Now calling them regularly and hearing same answer from multiple support persons that is..with in 2 days money will be refunded. I wonder Channel Live and its support team knows the meaning of Customers, Services and Assurance. I would say, this poor Channel Live shouldn't be promoted anywhere in Internets / TVs / Adds etc..They should realize what will happen if they not giving proper service and not respecting their customers

I wish I had read these comments before making the mistake of getting a 3 month subscription. This is a racket with no sense of customer service. I have been calling them for the last 3 months to cancel my subscription with no success. I think this company should go out of business if they cannot be ethical and truthful to their customers.

They are a very unethical service provider, I had called much earlier than the subscription end date (more than a week before it) to cancel the services. Despite verbal confirmations that the service was cancelled and I will not be charged, they charged me my next month fee in Sept for the month of Oct 2015. I called the same day I saw the charge on my card and they sent me through hoops, no one working there has a solution and they just try act as though they listen to you and would mention that it will be taken care of. I did not get my refund after multiple calls. They even claimed I never called them the whole month of Sept, they mentioned they would refund the charges when I said I have my invoice from my phone company showing the call I had made to them to cancel the service. I even sent a copy of the bill to them and no action from their side again. They are a bunch of unethical crooks who are just providing lip service. I will never recommend or use them again.

I am having tough time to stop this service and get my refund. There is no easy way to cancel the subscription.
I called them many times regarding the cancelled subscription as of Sept 28th, 2015. I have not yet received my refund.
On aug 28th, 2015 when they called me to extend the subscription for 6 months, I informed them that I would like to stop my subscription by September end. Still they charged for the month of October. I understand it has been a month and they forgot to cancel. So I immediately called them on September 28th morning and requested to cancel the service immediately. There is no other way to cancel their service online. So the only way to do is through phone and trust them that they will cancel it and not charge again. They mentioned that I will get my refund in 2 days. It did not happen. So I wrote an email to them and they asked me to call back for canceling. I called on Oct 4th and they said I will get my refund in 2days. It did not happen. I called again today Oct 7th and I hear the same message again.

They are not at all ethical . You can never get your subscription cancelled. Only way is to invalidate the card info you have given

VERY POOR CUSTOMER SERVICE and .THESE ARE CHEATING PEOPLE.

This is the worst purchase I have ever made. VERY Poor customer support. Very hard to get in touch with the customer service. When they do contact you, it is the same answer over and over again. Stating it is my "internet Service and internet provider" IT IS NOT MY INTERNET SERVICE OR PROVIDER. I have high speed internet and cable.
My other services work with not issues. ChannelLive movies always freezes or giving error messages. I’ve had this for less than a week and I am pulling my hair out. Trying to get a refund. HAH that is a joke. Very very very upset.

Hey Guys... I am also having a major problem with this channel live and no one knows what they are talking. The current live program works fine for some time and then it keeps tell loading pls wait. and when we watch 2-3day previous days program loading please wait is the page which keeps coming. When calling the tech support he is telling you have a problem with your Internet. And when all the other live channels work fine why not this. And he says you should have speed of 3mbps and my Internet has 13mbps.. what should i tell. These support people talk nonsense.. They say they will call and when they call and while we are speaking they disconnect our call and when call back no one picks the call. The worst people who are sitting in the support who doesn't know what they are talking. its a request or an advice... if you guys value money pls don't take this channel live you have better channels than them... I am just thinking how i can file a case against these guys for give me mental torcher and wasting my time and money.

I am planning on subscribing to Channellive.tv using a ROku 2XD. Judging from these complaints I am surprised these guys are still around. Is it worth trying this through Roku?

I had the worst experience with Channellive.tv. Poor customer service, not available most of the time even for general inquiries and most of the folks can't answer the most general questions. They will tell you to contact their billing or sales or support. You can always mail them and response is fast, but again, questions are not answers fully. I have a high-speed cable network service and other online streaming services like NetFlix are great with my connection. ChannelLive.tv just freezes on my screen. Also, the inconvenience caused by buffering issue made me cancel the service within 3 days of subscription. They charged me for the whole month, even though it was a 'No Contract' sign-up. New customers - beware - they charge you even after cancellation -- so, check you credit card. I had to call them again after canceling them first time and they said some error happened..blah..blah...

Channellive.tv : CUSTOMER SERVICE IS VERY VERY BAD. They are having only 3 Customer service engineers and their names are

1. PRATHAP
2. RAJ
3. THIYAGARAJAN

They are the most irresponsible persons ...