Menu
Seven West Media / Channel 7
Seven West Media / Channel 7 Customer Service Phone, Email, Contacts

Seven West Media / Channel 7
reviews & complaints

www.sevenwestmedia.com.au
www.sevenwestmedia.com.au

Learn how the rating is calculated

1.4 449 Reviews

Seven West Media / Channel 7 Complaints Summary

42 Resolved
407 Unresolved
Our verdict: If considering services from Seven West Media / Channel 7 with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
Verified
The authenticity of the customer service contact information for Seven West Media / Channel 7 has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of Seven West Media / Channel 7. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Seven West Media / Channel 7 reviews & complaints 449

Sort by:

Newest Seven West Media / Channel 7 reviews & complaints

ComplaintsBoard
M
6:11 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Seven West Media / Channel 7 brownlow medal &blue carpet& broadcast

Channel 7's broadcast of the "blue carpet" was woeful. They showed about 5 dresses then spent the rest of thetime showing us footballers who can't act, Rebecca Maddern's ugly pink flower dress and Rebecca Twigley's boobs.
It was terrribe there was very little shown of the night, it was all pre recorded interviews about nothing.
If you only have half an hour make it worthwhile to watch, that was not worth it.
and don't even get me started on Fifi Box...

Read full review of Seven West Media / Channel 7 and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
T
T
T. WILSON
Malvern, AU
Sep 22, 2009 4:50 am EDT

I am extemely disappointed for the 2nd year in a row of the terrible coverage of the red/blue carpet event at the Brownlow. Channel 7 seem to be in constant competition with 9/10/ABC yet the opportunity you had to be a real ratings winner was lost. All I heard today from people I worked with was what a waste of 1/2 an hour. I don't know if you automatically get the rights for next year but I hope your rivals get an opportunity next year to show how it should be done.

L
L
Libster
Perth Metro Area, AU
Sep 21, 2009 8:35 am EDT

Can we please move on from Rebecca Twigley and perhaps notice other stunners on the carpet - for starters The Partner of Dean Cox from the WCE would have to have been the most beautiful and most elegantly dressed on the night. The fact we weren't able to vote for her was very disappointing. SHE LOOKED UNBELIEVABLE.

ComplaintsBoard
K
9:10 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Seven West Media / Channel 7 2009 afl finals delayed coverage and camera men complaint

To Channel 7,

I am one of many avid AFL supports who live in Sydney. I would like to put forward a couple of complaints about your coverage of the 2009 AFL finals.

Channel 7’s decision to show these Finals games with a 1 hour delay in Sydney.
The shocking camera work during the game.

Many of my Sydney friends and family follow non Sydney teams who have made it in to the finals this year - Crows, Collingwood, Brisbane etc. We are extremely disappointed that the games have been delayed an hour. Last week, the Crows played in a very close game with Collingwood and the fact that we are unable to watch it live ruined the game for these supporters. Because of the delayed the telecast, other networks were displaying the results on their news bulletins.

During the closeness of the game, my Mother switched it over for a split second and in that second that network had flashed the end score on the screen. People from interstate (who may I add were watching it LIVE) were texting results, people on facebook were posting messages – how are we in Sydney able to watch the game we love without it being ruined by the fact that the rest of Australia actually are able to watch it live!

You’d expect that if Channel 7 were the only network to cover the AFL finals, you would at least play it live... I believe Channel 10 in previous years played all finals LIVE! Even in Sydney!

You would have a lot of angry viewers if you decided not to play the Grand Final live... These are important games, and most have been very very close. It would be nice to be able to watch them LIVE!

The second complaint is I think the Channel 7 camera men – or the producer or whoever is responsible for what the viewers see on the tv screen need to go to a course on camera work at the AFL. Too many close ups, half the time we couldn’t see where the ball was because they were still filming the last guy that had the football... It was all over the place and really annoying to see.

As you can see, my overall experience with watching the AFL finals on Channel 7 is not a good one. I hope that if you are continuing to be the only network to cover them in the future you would decide not to delay them, as there are many AFL fans in Sydney (Surprise surprise but not all Sydney siders are NRL fans...!)

Regards,

Unhappy AFL fan.

Read full review of Seven West Media / Channel 7
Hide full review
ComplaintsBoard
B
6:18 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Seven West Media / Channel 7 sunday night program

After watching last weeks Sunday Night programme at 6:30, Channel 7 (Sunday 4th May) regarding the vaccination debate i was disgusted with reporter Mike Munroe's behaviour.

I believe he was arrogant and opionated in his portrayal of this issue as he would interrupt and try to discredit the anti- vaccination supporters.

Vaccination is a contorversial debate and there needs to be more education for parents. It is the personal choice of parents to vaccinate and I felt that Mr Monroe was attacking parents who chose not to vaccinate

He presented a very bias debate because he expressed his personal opinion at times. He definetely failed at his job as a reporter is to present both sides of a debate in a impartial way.

A man of his experience should know better!

Read full review of Seven West Media / Channel 7 and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
J
J
Janette MacGregor
Rosebud, AU
Jul 19, 2012 4:15 am EDT

I wold like to complain about an ad on the program Better Homes and Gardens tonight. It is an ad by a naked girl talking about keeping your vagina fresh and is about sanitary pads and it is just so horrific and the wording is totally insulting during any program. There is no need for this type of crude advertising

ComplaintsBoard
S
12:54 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Seven West Media / Channel 7 pathetic coverage of afl games

Channel 7 should never be allowed to cover the afl season. Today, 3 may 2009, seven is telecasting the round 6 game between sydney and richmond - - from 3pm to 5pm. The game is at time of writing is mid-way through the 3rd quarter. Why isn't the station able to offer live coverage?!? Channel ten do a way better job, and cover the entire event which usually goes on for three hours.

Shame on you, channel seven. If you can only manage a half-baked job, give it up. Even channel nine do a better job than you. Stick to your dancing with the friggin' stars, and let the real stations take care of programming that matters.

Read full review of Seven West Media / Channel 7 and 19 comments
Hide full review
19 comments
Add a comment
R
R
Robert - Hunter Valley
SHORTLAND, AU
Jan 06, 2022 6:49 pm EST

The presentation of TEST Cricket coverage, is lamentable, pathetic and lacking in intelligence. Persistently, Commentators have no respect for the VIEWER, READER and LISTENER. They enforce assumptions, that the TRIO are lacking in appreciation of TEST CRICKET. Ricky Ponting, a retired Captain, IS A DEMONSTRABLE EXAMPLE OF A LACK OF INTELLIGENCE AND FORESIGHT. Persistent commentary is is a lack of respect for the TRIO. BLUNTLY, the coterie ought to just SHUT UP. KICK START AND KICK OFF ARE LAUGHABLE in their persistent usage. A P;ayer at the Crease is a BATSMAN, not a Batter. The latter belongs to our American friends. The presentation of a background to Steve Smith, ought to encourage any TRIO to wonder at the maturity of its Presentor.

D
D
DAM01
Bertram, AU
Jul 25, 2021 2:14 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Pathetic is not the word for 7 using Basil S for Olympic games coverage

It is apparently not just in WA. My cousin and family in Vic express similar thoughts

The diatribe from Basil sends me retching for the toilet.

It is sad cannot watch the games when Basil S is there

B
B
booma00
, AU
Apr 11, 2018 8:06 pm EDT

Channel pathetic, me again you horrible horrible pathetic piece of * I notice you don't answer any of the comments on your face book site, not surprised at all you gutless thieves. hundreds of comments of how bad your coverage of the comm games, the last olympics and the afl all go straight over your heads, you just don't care do you what people think about your [censor] you televise and try to pass of as coverage of a very important part of the public's right. yes mr pathetic our right, how dare you, you lame brained [censor] thieve our nations right to view international sport at the highest level so you can line your pockets with the filth that your monopoly enjoys so much. looking through your self promotion garbage on your sites about viewing numbers, profits made, new programs ect, ect, ect you believe your own crap, your numbers are falling real quick and you buffoons are the only ones that are not aware how you are pushing people over the edge. I suggest you over paid parasites at the top of the money making scam you run, take a backward step and reassess your basic duty to the public and start acting like part of the human race, get your snouts out of the trough. read the face book comments and respond to them o high and mighty. now lets talk about your so called coverage/theft (same thing) of the afl?

B
B
booma
, AU
Aug 29, 2017 2:47 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hey channel pathetic, the new channel ten may just show you biased pathetic peanuts how to cover the AFL properly then i wont have to turn the channel knob to pathetic seven to find out there is no footy on again and again and again. Stick to your cooking shows and dancing crap.The rest of us can go back to watching what we love, Footy.

B
B
booma
, AU
Aug 06, 2017 6:36 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

channel pathetic again 2 x games for the whole weekend. dorkers and e girls of course. [censor], pathetic, hypocritical, clueless and pathetic. Next time i ring your pathetic station dont lie by saying its the AFLs fault, i rang them and it is definitely your fault you pathetic [censor]. Cant wait till you get the [censor] and we get some reasonable coverage.We the public are not asking for the world just some Sat/Sun footy to watch.

K
K
Kali00
, AU
Jul 14, 2017 7:21 pm EDT

I am absolutely sick of not being able to see all the AFL games...on a Saturday afternoon you are airing trash that could be pulled in order to show another game. If you are going to have the contract to show AFL, then please show all the games..not just a few of them.

B
B
booma
, AU
Jun 12, 2017 8:28 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Why channel pathetic are there no more recent complaints here?

B
B
booma
, AU
Jun 12, 2017 8:23 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Real up to date here 7, Hiding the complaints again i see.

S
S
Shane Baumgarten
, US
Jun 12, 2017 1:18 am EDT

Channel football, what a joke you are 7. One game on Sunday, Carl/GWS and you cant broadcast it. Typical? does not have Dockers or Eagles in it so the rest of us AFL supporters can go to hell. You are a clueless bunch at seven, i wonder how your ratings are going on a non footy Saturday afternoon or footyless Sunday, then you got the guts to have full coverage on 7 and 7HD on the following Monday at lunch time for Coll/Melb on a eastern states public holiday here in W.A. Seriously Get out of the kitchen you [censor] you cant cut it. Bring back 9 and 10.

P
P
Paul Bonner
Buderim, AU
Jan 31, 2015 1:15 am EST
Verified customer This comment was posted by a verified customer. Learn more

I live in a retirement village on the Sunshine Coast. The reception of your programmes is spoilt by serious pixellation. Mainly at night but sometimes during the day.
Please help

ComplaintsBoard
M
11:02 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Seven West Media / Channel 7 - afl not live or not shown

I can't believe it channel 7 you continue to amaze me with your lack of coverage of the AFL season. Whether it be games not live or not shown until midnight or later, you continue to push the boundaries of a station who has no interest of competing in the Queensland market of broadcasting with the AFL season. It leaves me with a sour taste in my mouth...

Read full review of Seven West Media / Channel 7 and 59 comments
ComplaintsBoard
A
6:30 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Seven West Media / Channel 7 tv programming

Ok, I don't want to write much, but I will write something. I am a fan of the show 'Ugly Betty'. I was getting really into it until the Australian Open happened. I love the Australian Open, however, I thought that the show will come back again. It hasn't! What I would like to know is why did channel 7 remove this show! BRING BACK UGLY BETTY!

Read full review of Seven West Media / Channel 7 and 7 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
7 comments
Add a comment
T
T
Therese Graham
, AU
Oct 06, 2016 2:48 pm EDT

Very disappointed with how far behind Channel 7 is with the seasons of Once Upon a Time. In the USA they are on Season 6. It is a high rating show and I don't understand why its not on when Swamp people and trucking shows take precedence. If you don't want to show it, give the rights to another channel who will show it. Because you have the rights we can't even buy it on video.

K
K
Keith schadel
, AU
May 03, 2016 11:59 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Weekend sunrise

K
K
Keith schadel
, AU
May 01, 2016 10:48 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Andrew O'Keeffe is not the right person to host this show. His abuse and talking over the top of guests he doesn't agree with is offensive. He should never be in a position of hooting a s show with news commentary.
This ignorant behaviour is now weekly, unfortunately., Channel 7 you heavenliest me and other viewers l know to Channel 9l

S
S
sandra3sm
Woodhaven, US
Jan 28, 2015 7:34 pm EST

Your closed caption is really terrible and I feel your station really do not care, it has gone on for so long.

C
C
Chris Murp[hy
Mareeba, AU
Jan 09, 2010 3:45 am EST

Impossible to view TV channel 7 and 7Two from mareeba

L
L
liberty1
Murrumba Downs, AU
May 15, 2010 6:45 am EDT

tonight i sat back to watch Independence Day and was verry upset to find that you cut parts out of the movie if you are going to show a movie than at least show the full movie

L
L
liberty1
Murrumba Downs, AU
May 15, 2010 6:43 am EDT

was watching the movie and was verry upset to find that you cut poarts out of it if you are going to show a movie then at least show the whole movie the movie was Independence Day

ComplaintsBoard
U
2:31 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Seven West Media / Channel 7 change in 24 airtime

I've just gotten home from work, hoping to enjoy a night in watching 24. However, after looking at the Channel 7 website (TV guide section), I find out that 24 is not on Wednesday nights anymore, but has now moved to Sunday @ 10:30pm (an hour later than the Season Premiere last Wednesday).

I think I've lost count as to how many time Channel 7 has changed the time slot of 24 so many times (since Season 1) without "alerting" its audience. This is absolutely bull crap and Channel 7 should fire the person in charge of this.

My faith in Chanel 7 has dropped dramatically. In saying this, I hope Channel 9 regains its no.1 position in ratings.

A very unhappy 24 fan.

Read full review of Seven West Media / Channel 7 and 3 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
3 comments
Add a comment
S
S
SAMMO19692004
Mornington, AU
Mar 07, 2010 7:40 pm EST

Boo hoo to chanel 7 for showing the ''mornington secondary college police youth corp band'' for 5 seconds and not even mentioning them!...they all were up at 4.30am today to get to the parade...alot of family and friends were watching hoping to see them...how embarrassing to see them for only 5 seconds without a mention of who they were...shame shame on chanel 7...

I
I
I Hate Channel7 timing
Yandina, AU
Jul 20, 2009 6:01 am EDT

What happened to 24 on Sunday 19th July?

S
S
steven Harris
8 Watton, AU
Mar 09, 2009 3:24 am EDT

They then advertise 24 on Sunday at 10.30 only to start it at 11.15pm. Too bad for those that set timers. I set it to go 20 minutes over as they are hopeless with there times. Obviously need to start setting it over a hour later.

ComplaintsBoard
P
6:19 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Seven West Media / Channel 7 - sundays 24

i was just wondering how hard it is for a channel to let its views know when there cancelling a show. i brought the tv week as normal to know when what is on.so i find out 24 is on sunday 8th at 930pm.its a two hour esp.i have foxtel, which has the 24 esp on at 1030pm of 1hr.so i tune in at 930pm, no its not on.i tune back in at 1030pm, no its not on.the 7...

Read full review of Seven West Media / Channel 7 and 25 comments
ComplaintsBoard
G
10:57 pm EST

Seven West Media / Channel 7 funeral adds

Funeral adds...Family members watching a movie trying to forget for a while they have a relative dying from some disease have these adds rammed down their throats 5 or 6 times in half an hour, have sum consideration for the suffering!

Read full review of Seven West Media / Channel 7 and 71 comments
Hide full review
71 comments
Add a comment
A
A
Aussy Cricket Lover
, US
Dec 25, 2023 1:31 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Offgrid with No TV reception, how can i enjoy Australia's national sport, the cricket?

All my friends and i dont watch Ch7 anymore because of their poor support for us cricket'ers. Stick with Ch9, they help those with no TV reception and those who are financially poor. Ch9 is the home of cricket, not Ch7

A
A
Aaaaaaaaa166666
, US
Nov 13, 2023 9:30 am EST

Won’t be watching again , didn’t realise I had jumped onto another love island. What the [censored] seriously😡 you have [censored]ed it up

D
D
Dale Widdicombe
, US
Nov 04, 2023 7:26 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

We do not receive channel 7 transmission in our area very often. All other channels are fine, channel 9 is pixelated occasionally. If that is the best FREE to air can do no wonder why pay TV is popular!. Increase your signal strength so we can enjoy our TV experience. Regards Dale Widdicombe.

J
J
Johanna Wood
Adelaide, AU
Aug 07, 2023 12:12 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I am Furious that you with all your Channels Choose to only show a handful of games.. I love Soccer and I want to see every game.. Why take this away from SBS Who would have shown every game.. you are an AFL Channel.. Please respect our game and do better in the Future.. Women’s World Cup Football July 2023

J
J
J Celam
, US
Jul 03, 2023 1:29 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

When Jeremy Cameron was injured through an accident or not, with his teammate, all commentators missed it, yet I saw it plainly on the TV at the time, and also once he was down, they did not even pan back to him, so the cameraman and the producers, and the commentators all hopeless

J
J
J Celam
, US
Jun 22, 2023 5:58 am EDT
Verified customer This comment was posted by a verified customer. Learn more

A total accident , friendly fire

S
S
Sange Anderson
, US
Jun 17, 2023 9:51 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Just want to give feedback of the Freemantal & Richmond game, lm finding comentry boring and monotone not sure what's going on but the most exciting thing lve heard is the rain!

M
M
mph101
melb, AU
May 28, 2023 10:08 pm EDT

Channel seven's new smash show BLOW UP must have crawled from the rubbish bin of lost ideas. To try to showcase balloons as a new funky fresh concept is laughable. Balloons are an environmental disaster. Not an innocuous harmless bit of fun. Scrap this show and bring yourselves into the 21st Century.

R
R
Richard Jansen
, US
May 06, 2023 10:46 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Movies on 7+ start but then come up error this is my 2nd complaint with nobody contacting me ,i deleted and reloaded and still wont play

R
R
Robert Norris
, US
Feb 01, 2023 10:44 am EST

All other DTV and ANALOGUE channel tuned to the TV are working fine . The BIG BASH cricket finals are happening and not HAPPY. Your assistance with this problem would be muchly appreciated . Thankyou

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact Seven West Media / Channel 7 customer service

Phone numbers

+61 894 823 111 +61 287 777 777 More phone numbers

Website

www.sevenwestmedia.com.au

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Seven West Media / Channel 7?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Seven West Media / Channel 7 Customer Service. Initial Seven West Media / Channel 7 complaints should be directed to their team directly. You can find contact details for Seven West Media / Channel 7 above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Seven West Media / Channel 7. Discuss the issues you have had with Seven West Media / Channel 7 and work with their customer service team to find a resolution.