I am not a complainer, but the door installed for us by champion is the biggest waste of money we have EVER spent in our lives. The seal on the glass seperated. We have had them out to replace it 3 times. Have never been offered a replacement door, and have been told 3 times that the seal would hold, and of course never has. Jim, so glad you had a good experience, wish ours had been as good. We now MAY have to buy our front door from China. We tried an American company and they let us down, big time. It is NOT truly a lifetime garauntee, and the service is not execellent by any means. When you pay $1, 600.00 for a front door, you expect it to last more than 3 years. It's not like going thru the drive thru window at McDonalds. You expect to have the order wrong because you pay for what you get. For $1, 600.oo I should have received an excellent product and I received a totally unacceptable one that needs fully replaced. Their product is at best mediocre, and as soon as you start having issues you will be singing a new tune.