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I just cant imagine that this is legal!?
I will try to cut right to the chase here...I wrote 2 checks that had insufficent funds. One was for shaws supermarket and the other was home depot. Before I even noticed that this had happened, my bank account was empty, and my statement showed several checks with the number 9999. Upon further investigation of this issue, (which took FOREVER because not even the back had a clue who this company was), I realized that they had made up their own checks with my account number on them, and taken money from my account. Since I was never informed of this by mail, phone or email, I was very upset! I understand that when you write a bad check, you have to make good on it, and pay fees, but this company didn't even give a chance to make it right, nor did they inform me of their plan to tap into my account.
Because I had no knowlege of these transactions, I didn't have the cash in the account to cover these "made up checks". My records show that they sent a total of 11 of these checks through my account, and finally when there was money in the account, they recieved their payment. But because this was done completly behind my back, I also accrued over 300 dollars worth of bank charges because I didn't have the money (or knowlege) that these check were going through my account. When I finally was able to get a hold of the CPRS or certigy or whatever they call themselves, they told me that it is completly legal for them to take money from my account without my knowledge or permission because I had wrote a check at one point.
They said that I should have read the fine print. Where this fine print is, I have no idea...I responded by saying "so if shaw's supermarket wanted to put in their fine print, that by writing a check with them, they can take my first born child, that that too is legitimate"? Bottom line: I know that when you right a bad check, you have to pay the company back, plus any fees, and I am happy to do that, but I feel that this company stole from me. It is scary that this company was able to gain access to my money without permission. Furthermore, I when I spoke to this company the other day, they told me everything was now payed up to date. I asked them for a letter stated that all accounts were current, and they would not take any more money from my account regarding these two checks. The man that I spoke to said "there is no way that we'd ever send you something like that"...I just cant imagine that this is legal!?
The complaint has been investigated and resolved to the customer’s satisfaction.
check authorization denied for no reason
I had my check denied at two big box stores this week. First at Circuit City and then at Best Buy. This has never happened to me before. My husband and I have excellent credit with no history of overdrafts for over three decades. There was plenty of money in the checking account. At Circuit City, I was so 'rattled' and insulted, I walked out. But at...
Read full review of FISGlobal.com / Certegy and 25 commentsimproper check stoppages
Certegy is used by companies such as Sun Glass Hut and Walgren's for check review during purchase. Certegy uses incompetent methods do determine the validity of a check despite the validity of a check, the checking account or the bank. What Certegy denies is approved by another check service vendor on the same day.
Writing checks to pay-as-you-go v. charging everything on cards is punished by Certegy.I need info on how to force change on Certegy so that check purchases are properly dealt with.
Will consider law suit.
Calling Certegy @ [protected] provides no relief.
This place is a shim sham outfit and it will end up closing stores who use them their methods are so scewed its not funny.
had an incident happen to me at Kohls dept. store went to check out and gave them a check for a small amount of $150.00 my check was denied with a novel written on the back the cashier tells me to call the number on the back she has no other info to offer up. How embarrassing in over 30yrs. I have never had this happen to me, I was livid to say the least. After one hour on hold I finally talked to someone, had to give her all info on check and more, I told her if I give you all this info you can tell me why this check was denied oh sure she says, well after about 10minutes of screwing around, she says oh I can put you on a VIP list I said screw the list lady I'm pissed off why was this check denied plenty of funds in acct. to cover this?! she starts to read something from a manual like a robot I blew up and said you are NOT telling my why? at that point I told her to destroy any info I just relayed to her I will never shop at that store again they just lost a customer for Life! I called the manager of the store and gave her a piece as well, said hope your happy running good paying people off! then I called my bank and reported them all! and to be on the look out for scam... yes calls action suit I'm in!...
I was forced to use my credit card to pay for items purchased from Target on 210th street, Westgate Mall on October 20, 2009. The check was not accepted for a reason that did not make any sense. It was said that they are keeping a close check on one check that was overdrafted? I checked with my bank that everything was okay with my account. I have more than enough funds to cover the check. I had just sent a seven hundred dollar check through Best Buy. I reason I feel was invalid. This seems to be some kind of scam going on using Target
Yes! Belcrest Lending Services has taken my money they say that they need a 6 months deposit for a $5000 which it is 930.00 so i send that my by moneygram and still up to now no money and no way to get a hold of them... Please if you can help us... that been scammed and been stolen of money. How can we get that money back? HELP! HELP!
declined checks!
My wife tried to cash a $22.00 check at Albertsons Grocery store and the check was declined. Upon talking to a manager in the store I determined that they are using a check verification service called Certegy. I located a phone number and called them with a response that there was no derogatory information about my checks and that I was declined due to my...
Read full review of FISGlobal.com / Certegy and 620 commentsOverview of FISGlobal.com / Certegy complaint handling
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FISGlobal.com / Certegy contacts
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FISGlobal.com / Certegy phone numbers+1 (800) 237-4851+1 (800) 237-4851Click up if you have successfully reached FISGlobal.com / Certegy by calling +1 (800) 237-4851 phone number 0 0 users reported that they have successfully reached FISGlobal.com / Certegy by calling +1 (800) 237-4851 phone number Click up if you have UNsuccessfully reached FISGlobal.com / Certegy by calling +1 (800) 237-4851 phone number 0 0 users reported that they have UNsuccessfully reached FISGlobal.com / Certegy by calling +1 (800) 237-4851 phone numberConsumer Inquiries+1 (866) 544-0234+1 (866) 544-0234Click up if you have successfully reached FISGlobal.com / Certegy by calling +1 (866) 544-0234 phone number 0 0 users reported that they have successfully reached FISGlobal.com / Certegy by calling +1 (866) 544-0234 phone number Click up if you have UNsuccessfully reached FISGlobal.com / Certegy by calling +1 (866) 544-0234 phone number 0 0 users reported that they have UNsuccessfully reached FISGlobal.com / Certegy by calling +1 (866) 544-0234 phone numberCustomer Service+1 (800) 759-2034+1 (800) 759-2034Click up if you have successfully reached FISGlobal.com / Certegy by calling +1 (800) 759-2034 phone number 0 0 users reported that they have successfully reached FISGlobal.com / Certegy by calling +1 (800) 759-2034 phone number Click up if you have UNsuccessfully reached FISGlobal.com / Certegy by calling +1 (800) 759-2034 phone number 0 0 users reported that they have UNsuccessfully reached FISGlobal.com / Certegy by calling +1 (800) 759-2034 phone numberCollection Calls
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FISGlobal.com / Certegy emailsgetinfo@fisglobal.com100%Confidence score: 100%Support
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FISGlobal.com / Certegy address601 Riverside Avenue, Jacksonville, Florida, 32204, United States
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They ruined my credit report when i wrote a check that bounced. I have no idea how they got a hold of my social security number. They guarantee checks and work with most big name companies like Walmart, Home Depot, etc. After the check bounced they put a lien on your credit report. It cannot be legal, but they get away with it probably by making large campaign donations lol.
I've been some kind of victim of CPRS, too - I'm just now trying to find out what kind of victim I've been. They've been calling my cell phone for a month - at least their robot has asking for my "CONTROL #", which I don't have and then asking for my checking Account # and routing #. And they think I'm going to give that to them? I have no bad debt that I know of - anywhere. Another very strange set of events - my credit card that I've had for about 6 years at a fixed 6.9% interest rate - all of a sudden - today - went to 31.49%? And of course, it's a weekend and I can't get in touch with my bank (too late in the day) or CPRS or my credit card.
Aren't any Federal Agencies watching this store? C'mon - we've got a company going right into our bank accounts and it's NOT the IRS and it's all okay? ~~ V