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Certegy / check authorization problem

1 United States Review updated:

Hello I have an interesting situation/story. It involves Certegy a check cashing company that stores such as Walgreens, Target, Academy, Williams Sonoma hire to either let you buy their products or not. I have lived in Austin for 30 some odd years. I write checks all day long. Until this week I was denied buying things from Academy. I was given a piece of paper. When I called the number with which they gave me a got a answer that blew me away. My response was so you have flagged me and I got assurances I wasn't. On monday I went to Williams Sonoma for a wedding gift and to my surprise and once again embarrassment I was declined again. I called again and got a different excuse. Why I am writing you is I have spent the better part of today trying to clear this mess and it gets deeper into credit history reporting from one company to another (i think) where they feel they have the right to flag you as a certain type which seems to be in the gray area of nazism? I googled this company and was surprised to find out I am not alone there are MANY complaints out their with people as normal as I. I tried calling the companies that use this check policy and tried to share my assault on my account which has been tarnished and got I am so sorry but we can not... Well I've decided not to shop at these stores as there are other companies that they can use ie... Telecheck and others that are out there. The number that Academy in Katy texas gave me was a debt collector? I have none of this? I called the numbers that were given on the card when they refuse your check still no clearance of this issue. Why now? Why two times in one week? Why the same company? I worked in retail at Scarboroughs at Foleys if we had a large check we had a number to call to verify it. I cant understand why a company would not do a background check on companies that refuse a transaction that leads to #1 them not making the sale #2 bad press when the buyer is at NO fault #3 Loosing future sales.. i even called my bank as one Certegy person said maybe the bank is at fault WHAT??? I called my bank and they have had a couple of calls about this company even from a reputable fence company that banks at my bank and they had a check denied as well.

Here is the story that match mine to a T. I was flabbergasted after I read these I want to sue, I want results, I want to join a class action suit if there is one started, I want to stop this injustice as they have so done to me, I want this out in the open, I want these companies to know what they have hired to represent them!!! They have insulted me and now I live in fear that the next store I go to will do the same with out probable exact evidence that my check will bounce? I refuse to have a credit card or give anymore information this Certegy already has on me to acquire another form of payment. Its been fine for the last 48 years. I don't want them to be able to tell me where I can or can not shop, but alas its starting to be.

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  • Ca
      27th of Dec, 2007
    0 Votes

    I also have become a victim to Certegy. Over the last 10 days I have had 3 checks denied. When I call Certegy, the only explanation I am given is that I have no negative check writing history. So, if I have no check writing history, why are my checks being refused? Isn't it strange that this has just started happening after having my checking account for over 20 years and writing out many checks each month? I am at a lost as to what to do. I am embarrased each time my check is refused and I am extremely upset! I am going to file a complaint with the better business bureau. I strongly recommend each person who has had this happen to them, also file a complaint. I am also going to print off these complaints and carry them with me and make it a point to show the stores' manger each time my check is denied. Perhaps if we all take this step, word will get out about the kind of assinine company Certegy really is and that they do more harm than good.

  • Mi
      11th of Jan, 2008
    0 Votes

    i have over 10 thousand dollars in my daily operating expense account.. a signature bank account with a reputable bank Union bank..

    and Certigy refused my check at Pep Boys.. what a load of crap..

    ### Gertigy..

    you have no business in business.

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