CenturyLink reviews and complaints 1
View all 758 complaintsCenturyLink - wrong billing
Before I moved, I contacted Centurylink about where to send the modem back. The lady said she would mail me a shipping label, but I did not get it before I left, so I contacted Centurylink about where I can mail it. I boxed the modem and mailed it to that address with my account number. Now I receive a bill ~4 months later for unreturned equipment. Apparently you have to pay for insurance on it and contact them immediately to make sure they got it. Horrible company.
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