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Centurylink Internet / internet download drops off to 3or even.87mbps paying for 10

Hamilton Texas, United States

we are paying for 10 mbps it is not to bad in the morning but in the afternoon drops to 3mbps even down to .87 this really messes up watching a movie online, techs check over the phone and Internet and say everything is fine sorry but it is not fine no way should there be a drop that large even during peek traffic times this is a small town so there are not many users here . Never has a tech been sent to the house to check this out like many others we have no choice here Centurylink is it or we would be with someone else so far Centurylink has been no help . We would just like to get what we are paying for !!!

Jo
Sep 05, 2014

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