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[Resolved] Central Security GroupContract Fraud

This is a horrible company with no integrity. They ripped me off for $250 and continue to bill me even though they are fully aware that they do not monitor my alarm. When I tried to call to straighten it out, they hung up on me, put me on hold and never came back to my call several times, and then they told me the whole thing was straightened out and that they would let me out of the contract without charging me any more. Then, they made automatic withdrawl's from my account after the service was cancelled. And now they have completely reversed what they told me and send me bills in the mail. They offered to buy me out of my contract to get me to switch services then stuck me with a $250 bill. Instead, they continue to bill me an have threatened to put a judgment on my credit. I wish I was making this up but it is 100% true. As a former customer, my opinion is that this company has no integrity (kind of important for a security company) and has business practices that border on fraud. BEWARE!

  • Resolution statement

    We were able to come to a satisfactory resolution to this problem. We were able to come to a satisfactory resolution to this problem. We were able to come to a satisfactory resolution to this problem. We were able to come to a satisfactory resolution to this problem.

Ja
Jan 27, 2015

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