Central Packers & Movers / Extortion in the name of service
Would like to bring to your notice & caution you all against the existence of a fradulent, corrupt movers and packers company by the name of- CENTRAL CARGO PACKERS AND MOVERS, located at Bangalore/ Delhi. Although this company claims to be an ISO 9001:2000 certified, it has indulged in cheating & Inconveniencing its customers which includes my husband & myself while moving from Bangalore to Mumbai..
We approached the Bangalore based office of CENTRAL CARGO PACKERS AND MOVERS, at A-40, 2nd floor, D-Dutta, II stage, Yashwanthpur, Bangalore-560022 to move our household belongings and motor bike to our apartment in Mumbai. They were scheduled to give us a door to door delivery (check receipt attached) of all our belongings on 30-March-08.For this they charged us RS 13, 500 for transferring the goods.
We were assured by them that we can leave for Mumbai and the stuff would reach us as scheduled. But to our total surprise the stuff did not reach us even 10 days after the scheduled date. We made repeated phone calls to the owner of the company Ajay Sharma, but he told us that most of our things were misplaced & that he does not take guarantee for it. On perusal he finally sent in half our stuff. However most of it was scratched, broken and dilapidated (check photos attached)The height of un professionalism came to the forefront when they refused to send in the bike and started blackmailing us to give more money over & above the RS 13, 500.They demanded RS 6, 000 more although we had a receipt of the RS 13, 500 already paid to them.( check receipt attached) On refusal of payment into this extortion they threatened to never return the bike. This is despite the fact that they had already misplaced most of out stuff and were now keen on only swindling and extracting more money. Soon they started threatening us with their links to an influential political party
To top this all after repeated request they brought the Bike via Tempo outside my house and then refused to put it down till we paid them the extra money, now claiming that this is the octroi charge for a bike. However, the question of Octroi duty for the same does not come into the picture as the bike is registered with maharashtra itself.
When we refused to make this unwarranted payment, they soon started haggling and were ready to negotiate on this amount of RS 6000.This act took us by surprise & we realized that they are into the business of harrowing, cheating, threatening & using coercion to extract additional, undue money over & above the cost from the people who use their services.
This incident took us by shock to see that there are such fraudulent companies that cheat people in the guise of service for payment.Kindly make note of not using the services of this particular company to pack your goods while movement from one place to another.
Thought would inform you guys because as young professionals we often move cities & I would not want anyone to have the same mental traumatizing experience like us. Kindly caution as many people as possible by forwarding this email. This may save someone else who might want to tie up with these bunch of cheats.