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Central Coast Nutraceuticals / Unauthorized charges

1 United States Review updated:
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I ordered the free trial shipment of the AcaiPure supplement for $4.95 shipping and was charged that on my credit card. I was not impressed with results and did NOT place any order from this company other than the trial offer. But I was placed on an auto-ship status and sent a shipment, charged $44.95 to my card. When I called to complain and request refund and stop shipments, I was told I would have to pay $4.95 shipping fee and a 15% restocking fee, so my credit would only be $33.95. Basically, this company made an easy $10.95 from me without any effort. I was issued an RMA and was told my account would be credited after return. So I will return and see if they actually do credit my account. Just to be cautious, I called my credit card company and requested they change my card number. If a credit is issued, they will post to the new number, but the company will no longer be able to charge amounts to my new credit card. I did not notice on the website that I would be enrolled in an auto-ship plan; if it was there, it must have been in extremely small letters. I would stay away from this company and this experience has soured me on any online transactions other than from reputable, established companies.

Em
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Comments

  • Va
      4th of Dec, 2008
    +1 Votes

    I responded to a Southwest Airlines $500 ticket offer and ordered two $1.00 trial offer items, but the packages arrived with unsolicited Hoodiawater and Hoodiburst gum included. The total charges to my credit card were $91.70. This is a ripoff and I will file a legal report if this money is not credited back.

    As I have not interest in hoodia drugs and did not order these items, let alone twice, I have mailed the unopened items back to this 'company' and requested an $89.70 refund minus the shipping cost.

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