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Centennial Wireless / Fraud...Liars...AWFUL SERVICE ...BUYERS BEWARE!!!!!!!!!!!!!!

1 MI, United States Review updated:

Centennial wireless has awful service, I was a centennial customer for 4 years and after my contract expired they still tried to charge me $250.00 early termination fee, I spoke with over six representatives and they said my contract expired and I could terminate without fees, and then I get a bill with a 250 dollar fee on it, I called the customer service dept. and they have magically created some kind of new contract extension that I was not aware of from 1 year ago! This new contract extension just happened to magically show up, when only 3 weeks ago my contract was expired.

Then when I attempted to solve the situation I was transferred numerous times to a number of incompetent, rude, paid to lie representatives. Then I was told they have no control over what the store reps say or do! Are they not all the same company? Centennial has been one huge headache, if you need cellular service, I'm warning you, dont go with the blue shirt disadvantage!! Between all the misc. fees, rude and un-helpful reps, variations in information and facts depending on which incompetent person you talk to, you'll just end up with a headache and pocketbook ache, rather than a happy cellular service.

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Comments

  • Ge
      28th of Jan, 2010
    0 Votes

    Centennial Wireless are the next worldcom

    http://www.justice.gov/atr/contact/newcase.htm

    http://www.fcc.gov/commissioners/genachowski/mail.html

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