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CellHut.com / Billed and never shipped after 3 weeks

United States
1
Contact information:

On July 27(3 weeks ago), I purchased a Bluetooth speaker phone.
I was billed the next day, even though there were none in stock.

After 2 weeks, I received an email stating the item was ready to be shipped(a lie). On August 16, I called and was told the item was out of stock, and they didn't know when they would be in stock.
I cancelled the order, and asked for a credit.

Customer service told me they bill immediately after receiving the order, even though no items may be in stock. Poor practices.
Bo
0

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