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Cell C / trying to cancel my contract

1 Pretoria, South Africa

I have been trying to cancel my contract, and no one has been helpful at all.
I paid the settlement amount of R1509.42. I was told to make that payment and call after 2 days, of which I did so that my cancellation can be processed. I am so annoyed with cellc and honestly wish that I could have take my current contract elsewhere. Your service is pathetic.

I am getting tired of calling and requesting the same thing with no assistance!!
I would not recommend anyone to cellc based on the experience I got from you.

  • Cell C Customer Care's Response, Sep 21, 2018

    Dear Ms. Nhlapho

    Thank you for contacting Cell C.

    We have received your query regarding your cancellation request. Please email us the proof of payment, the cancellation request and kindly include the Cell C + alternative contact number to sm@cellc.co.za and we will assist.

    ^NZ

No
Sep 21, 2018

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