SUBMIT A COMPLAINT

[Resolved] Cell C / sony ericsson m5

durban, South Africa

i purchase a phone from the cell c shop in the bluff area Durban
which crashed one month after i both it in march 2016 then went in for repairs got it back a month after again November 2016 crashed gave it in and the store had a robbery in which phone had physical damages i then requested i get another device i do not want that one back till date i have not been assisted and sitting with out a phone it is now February 2017

the financial adviser of the store has made mention of many false promises but failed to deliver anything in writing.

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • Cell C Customer Care's Response, Feb 06, 2017

    Hi rizwana mem buccus, we would like to apologise for the inconvenience caused to you. Kindly forward your query + contact details to [protected]@cellc.co.za, we would like to assist. ^BM

Ri
Feb 6, 2017

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