The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Cell C_huawei E1752 / fruad

1 South Africa Review updated:
Contact information:

Cell c fraud

they sell a service that doesnt work the way they say it would!

take your money

dont get back with any feed back on thier broken service

Dnt re emburse your money

lets your banking details lay around in the CELL C Sales shop so that others can steal.


Let you wastd R250.00 on cell phone calls to them & sales department allong with Head Office

Then when you get through you meet People that represent Cell c such as Zinsie a Sales Consultant & Vusi a Supervisor from MidRand who was no help after hearing my story claim that he dnt know me but an Hour earliar after spendin nearly an Hour on the phone with them.

My Cell c Supersonic Internet surfing Dongle 24gb Databundle R1499 Huawei E1752 was purschased on the 10/11/2010 6 days later i returned it cos it had bad recieption in my Area i stayed in i then returned it to the store where i was told my refund would be in my banking account the very next day from the Sales Manager ERIC from the Picbell Cell c branch in Cape Town.He also plasterd alot of lies apon lies just to clear him self where clerly Cell C does not EXCESICE THE PRIVACY ACT. i was told to forward my banking details via an sms to him on the stores cell phone i then did this 5mins later after call, i then did that only to find out that Mr Eric the manager left the store & no sms came through .I then phone again 5mins later the phone rings the store cell rejects my number (a voice on the call stating that the number does not exist)

`Funny`

I JUST SPOKE OT THE sALES PERSONS ON THAT NUMBER


i then repeated this a cuplor times Obveriously rejected all 7times i then dailed again from my cell i then hid my caller id it went through they pic up they heard its me they put the phone down in my face again.PHONED AGAIN asking them if they got my text they said no this after me sending 2 repeats getting no where.Cell c Sales Agents let my Banking Details lay in the Stores cell phone for a full Hour then after that they sms me stating that they recieved it.


?????????????????????????????????????????????????????????????????????????

Who else GOT MY BANK DETAILS IN THAT STORE.

THEIR service sucks...Cell C policy clearly states that no Sales Consultant nor Agent are allowed to have my banking details.But it was told to me by the Store Manager from the Picbell Store in Cape Town that my details will be safe...

Well Clearly it wasnt...!!!


Sad :-(

Im letting the world know about this becuase clearly dont care about their customers privacy.

ETV

-THE ARGUS

-THE VOICE

-THE BURGER

-THE SUN

-SABC 123

-THE PLAINSMAN

_& SPEAKOUT on SABC

plus 3DEGREE


CELL C BEING A NATIONAL COMPANY I WILL NATIONALY EMBARAS U

Every1 needs to know what Cell C got to offer & how bad their customer service are...


SPEAD THE WORD...

SPEAD THE WORD...

SPEAD THE WORD...

SPEAD THE WORD...

SPEAD THE WORD...

SPEAD THE WORD...

SPEAD THE WORD...

SPEAD THE WORD...

SPEAD THE WORD...

SPEAD THE WORD...

SPEAD THE WORD...

SPEAD THE WORD...

SPEAD THE WORD...

SPEAD THE WORD...

SPEAD THE WORD...

SPEAD THE WORD...

SPEAD THE WORD...

SPEAD THE WORD...

SPEAD THE WORD...

SPEAD THE WORD...

Sort by: UpDate | Rating

Comments

  • Ma
      11th of Dec, 2010
    0 Votes

    Everything said here is true. I've got two cell c contracts and believe me their customer service is non existent. Their cell phone service is really "scratchy". They the biggest bunch of "piggy back" crooks around. Their 4G service is a scam. To be robbed by real crooks I can live with, but to be robbed blind by Corporate Business without shame, that is despicable. Their staff is untrained with no product Knowledge. They lie their way through the day just to collect their salaries. Cell C does not care two hoots for their customers once they've signed them up or sold them a product: all they want is your money not your troubles. THEIR CUSTOMER CARE SERVICE IS JUST A TAX WRITE OFF LIKE ADVERTISING.

Post your comment