SUBMIT A COMPLAINT

[Resolved] Cell C / false blacklisting

Cape town, South Africa

My recent visit to bank for a loan application revealed that I have been blacklisted by cell c. I had never dealt with cell c nor did I intend to at any time. This is second time this has happened in a matter of two years & the fear of getting this rectified is a nightmare considering what I had been through the first time. I have already contacted the cell c legal on 06/012017 but to date there has been no response. This is now affected my credit ratings & the this matter needs to be urgently addressed asap.

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • Cell C Customer Care's Response, Jan 11, 2017

    Hi Mr. J, please email us your query and contact details to [protected]@cellc.co.za and our team will assist. ^NS

Mr
Jan 9, 2017

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